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Is there an Atlassian Analytics outage?

Atlassian Analytics status: Systems Active

Last checked: 9 minutes ago

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Atlassian Analytics outages and incidents

Outage and incident data over the last 30 days for Atlassian Analytics.

There have been 2 outages or incidents for Atlassian Analytics in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Atlassian Analytics

Outlogger tracks the status of these components for Xero:

Atlassian Data Lake Active
Dashboards Active
Third party data connections Active
Component Status
Atlassian Data Lake Active
Dashboards Active
Third party data connections Active

Latest Atlassian Analytics outages and incidents.

View the latest incidents for Atlassian Analytics and check for official updates:

Updates:

  • Time: June 26, 2023, 5:36 p.m.
    Status: Resolved
    Update: Between June 26 06:00 UTC to June 26 08:30 UTC, we experienced higher than normal query failure rates for Atlassian Analytics causing some dashboards to fail to load. The issue has been resolved and the service is operating normally.
  • Time: June 26, 2023, 8:31 a.m.
    Status: Monitoring
    Update: We have identified the root cause of the intermittent errors and have mitigated the problem. We are now monitoring closely.
  • Time: June 26, 2023, 7:32 a.m.
    Status: Investigating
    Update: We are investigating an issue with Dashboards that is impacting some Atlassian Analytics Cloud customers. We will provide more details within the next hour.

Updates:

  • Time: May 26, 2023, 8:17 a.m.
    Status: Resolved
    Update: Between 25/May/23 5:15 PM UTC to 25/May/23 7:56 AM UTC, the data processing infrastructure was running behind on Jira data for Atlassian Analytics. The issue has been resolved and the service is operating normally.
  • Time: May 26, 2023, 5:21 a.m.
    Status: Monitoring
    Update: Our data processing infrastructure is running behind on Jira data for Atlassian Analytics. No data has been lost and the system is expected to catch up in the next few hours
  • Time: May 26, 2023, 1:30 a.m.
    Status: Monitoring
    Update: Our data processing infrastructure is running behind on Jira data for Atlassian Analytics. No data has been lost and the system should be caught up within the next few hours.
  • Time: May 26, 2023, 12:05 a.m.
    Status: Investigating
    Update: Our data processing infrastructure is running behind on Jira data for Atlassian Analytics. No data has been lost and the system should be caught up within the next few hours.
  • Time: May 25, 2023, 8:32 p.m.
    Status: Monitoring
    Update: We have identified the root cause of the delayed Jira data for Atlassian Analytics and mitigated the problem. We expect recovery over the next few hours as the data catches up.
  • Time: May 25, 2023, 6:36 p.m.
    Status: Investigating
    Update: We are investigating an issue with delayed Jira data in the Data Lake that is impacting all Atlassian Analytics customers. We will provide more details within the next hour.

Updates:

  • Time: May 9, 2023, 12:33 a.m.
    Status: Resolved
    Update: Between 23:20 UTC to 00:10 UTC, we experienced a high query failure rate for Atlassian Analytics. The issue has been resolved and the service is operating normally.
  • Time: May 9, 2023, 12:25 a.m.
    Status: Monitoring
    Update: We have identified the root cause of the failing queries and have mitigated the problem. We are now monitoring closely.
  • Time: May 9, 2023, 12:17 a.m.
    Status: Identified
    Update: We continue to work on resolving the failing queries for Atlassian Analytics. We have identified the root cause and expect recovery shortly.
  • Time: May 8, 2023, 11:54 p.m.
    Status: Investigating
    Update: We are investigating an issue with failing queries that is impacting all Atlassian Analytics customers. We will provide more details within the next hour.

Updates:

  • Time: May 1, 2023, 8:13 a.m.
    Status: Resolved
    Update: This incident has been resolved. Between 5:50 and 8:13 UTC, we experienced a table view error for Jira data in our Atlassian Analytics data lake connections. The issue has been resolved and the service is operating normally.
  • Time: May 1, 2023, 6:38 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 1, 2023, 6:17 a.m.
    Status: Identified
    Update: The issue has been identified and a fix was put in place.
  • Time: May 1, 2023, 5:53 a.m.
    Status: Investigating
    Update: We are investigating an issue with Jira data availability via AVP which is impacting a small number of Data Lake connections. The issue has been identified and a fix is in progress. We will provide more details within the next hour.

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Frequently Asked Questions - Atlassian Analytics

Is there a Atlassian Analytics outage?
The current status of Atlassian Analytics is: Systems Active
Where can I find the official status page of Atlassian Analytics?
The official status page for Atlassian Analytics is here
How can I get notified if Atlassian Analytics is down or experiencing an outage?
To get notified of any status changes to Atlassian Analytics, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Atlassian Analytics every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Atlassian Analytics do?
Atlassian Analytics provides complete insight into team operations for enhanced visibility.