Company Logo

Is there an Atlassian Support outage?

Atlassian Support status: Systems Active

Last checked: 7 minutes ago

Get notified about any outages, downtime or incidents for Atlassian Support and 1800+ other cloud vendors. Monitor 10 companies, for free.

Subscribe for updates

Atlassian Support outages and incidents

Outage and incident data over the last 30 days for Atlassian Support.

There have been 0 outages or incidents for Atlassian Support in the last 30 days.

Severity Breakdown:

Tired of searching for status updates?

Join OutLogger to be notified when any of your vendors or the components you use experience an outage. It's completely free and takes less than 2 minutes!

Sign Up Now

Components and Services Monitored for Atlassian Support

Outlogger tracks the status of these components for Xero:

API Docs Active
Blogs Active
Careers Active
Community Active
Content Delivery Active
Downloads Access Active
Knowledge Base Active
Preferences Center Active
Public Issues Tracker Active
Search Active
Support Portal Active
Ticketing Active
Training Active
Component Status
API Docs Active
Blogs Active
Careers Active
Community Active
Content Delivery Active
Downloads Access Active
Knowledge Base Active
Preferences Center Active
Public Issues Tracker Active
Search Active
Support Portal Active
Ticketing Active
Training Active

Latest Atlassian Support outages and incidents.

View the latest incidents for Atlassian Support and check for official updates:

Updates:

  • Time: Nov. 23, 2020, 10:58 a.m.
    Status: Resolved
    Update: Between 22 Nov 2020 7:14 to 23 Nov 2020 9:53 UTC, we experienced an issue with Insight- Asset Management app failing to load for Jira Service Management. The issue has been resolved and the service is operating normally.
  • Time: Nov. 23, 2020, 6:24 a.m.
    Status: Investigating
    Update: We are currently investigating an issue with Insight - Asset Management app for Jira Service Management Cloud customers. The issue started happening around Sun, 22 Nov 2020 07:14 UTC.

Updates:

  • Time: Sept. 16, 2020, 4 p.m.
    Status: Resolved
    Update: Between 2020-09-14 18:15 UTC to 2020-09-15 19:59 UTC, we experienced an issue accessing Atlassian Support when using IE11. The issue has been resolved and the service is operating normally.
  • Time: Sept. 15, 2020, 4:52 p.m.
    Status: Identified
    Update: We continue to work on resolving an issue using support.atlassian.com with IE11. We have identified the root cause and expect recovery shortly. All other browsers are not impacted by this issue and can access content or submit support requests at this time. If you are affected and using another browser is not an option, e-mail us! See https://confluence.atlassian.com/support/contact-support-temporary-channel-950800787.html for details.
  • Time: Sept. 14, 2020, 11:51 p.m.
    Status: Identified
    Update: We continue to work on resolving an issue using support.atlassian.com with IE11. We have identified the root cause and expect recovery shortly. All other browsers are not impacted by this issue and can access content or submit support requests at this time.
  • Time: Sept. 14, 2020, 10:45 p.m.
    Status: Investigating
    Update: We are investigating cases of Internet Explorer 11 users being unable to submit support requests for Atlassian Support Cloud customers. We have identified the root cause and are working on a resolution.

Updates:

  • Time: July 24, 2020, 7:42 p.m.
    Status: Resolved
    Update: Starting at 2020-07-24 13:09 UTC, some content was unavailable on community.atlassian.com. No data loss occurred and visibility of all content and content-related metrics has been restored as of 2020-07-24 18:50 UTC

Updates:

  • Time: July 17, 2020, 8:27 p.m.
    Status: Resolved
    Update: The content availability issue has been resolved as of 2020-07-17 8:26 PM UTC and community.atlassian.com is operating normally.
  • Time: July 17, 2020, 5:58 p.m.
    Status: Monitoring
    Update: Starting at 2020-07-17 8:47 AM UTC, some content was unavailable on community.atlassian.com. No data loss occurred and visibility of all content and content-related metrics has been restored as of 2020-07-17 5:55 PM UTC. We're actively monitoring the situation with our vendor.

Updates:

  • Time: July 17, 2020, 6:23 a.m.
    Status: Resolved
    Update: Between approximately 2020-07-15 7:00 AM UTC and 2020-07-15 7:30 PM UTC, some content was unavailable on community.atlassian.com. No data loss occurred and all content and content-related user metrics have been restored. The root cause was a degradation in the indexing service that provides the Community front-end application with content from the database.

Check the status of similar companies and alternatives to Atlassian Support

Atlassian
Atlassian

Systems Active

Zoom
Zoom

Systems Active

Dropbox
Dropbox

Systems Active

Miro
Miro

Systems Active

TeamViewer
TeamViewer

Systems Active

Lucid Software
Lucid Software

Systems Active

Restaurant365
Restaurant365

Systems Active

Mural
Mural

Systems Active

Zenefits
Zenefits

Systems Active

Retool
Retool

Systems Active

Splashtop
Splashtop

Systems Active

Hiver
Hiver

Systems Active

Frequently Asked Questions - Atlassian Support

Is there a Atlassian Support outage?
The current status of Atlassian Support is: Systems Active
Where can I find the official status page of Atlassian Support?
The official status page for Atlassian Support is here
How can I get notified if Atlassian Support is down or experiencing an outage?
To get notified of any status changes to Atlassian Support, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Atlassian Support every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Atlassian Support do?
Access Atlassian Support for community resources and find answers, support, and inspiration from other users. Monitor the health of cloud services and products.

Start monitoring now!

Join OutLogger to be notified when any of your vendors or the components you use experience an outage or down time. Join for free - no credit card required.

Get Started for Free