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Is there an Balto outage?

Balto status: Systems Active

Last checked: a minute ago

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Balto outages and incidents

Outage and incident data over the last 30 days for Balto.

There have been 0 outages or incidents for Balto in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Balto

Outlogger tracks the status of these components for Xero:

Balto Agent App Active
Balto Cloud Active
Balto Data API Active
Balto Real-time Coaching Active
Balto Real-time Quality Assurance Active
Component Status
Balto Agent App Active
Balto Cloud Active
Balto Data API Active
Balto Real-time Coaching Active
Balto Real-time Quality Assurance Active

Latest Balto outages and incidents.

View the latest incidents for Balto and check for official updates:

Updates:

  • Time: March 21, 2023, 8:22 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 21, 2023, 5:56 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 21, 2023, 2:57 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: March 21, 2023, 1:57 p.m.
    Status: Investigating
    Update: We are experiencing calls that are failing to start sporadically. We are investigating the issue and hope to have this resolved shortly.

Updates:

  • Time: March 20, 2023, 9:37 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 20, 2023, 9:36 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: March 20, 2023, 5:55 p.m.
    Status: Investigating
    Update: We are now experiencing calls that are failing to start. We are investigating the issue and hope to have this resolved shortly.
  • Time: March 20, 2023, 3:34 p.m.
    Status: Investigating
    Update: We are currently experiencing a number of Balto Agent Apps that are unable to connect due to firewall changes. Please restart your Agent App to reconect.

Updates:

  • Time: March 20, 2023, 9:37 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 20, 2023, 9:36 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: March 20, 2023, 5:55 p.m.
    Status: Investigating
    Update: We are now experiencing calls that are failing to start. We are investigating the issue and hope to have this resolved shortly.
  • Time: March 20, 2023, 3:34 p.m.
    Status: Investigating
    Update: We are currently experiencing a number of Balto Agent Apps that are unable to connect due to firewall changes. Please restart your Agent App to reconect.

Updates:

  • Time: Feb. 3, 2023, 5:46 p.m.
    Status: Resolved
    Update: We experienced an issue that prevented Balto from creating transcription & call events for a subset of calls. This lasted for approximately ten minutes. Our teams are investigating the cause of the issue. The system is recovered at this time.

Updates:

  • Time: Feb. 3, 2023, 5:46 p.m.
    Status: Resolved
    Update: We experienced an issue that prevented Balto from creating transcription & call events for a subset of calls. This lasted for approximately ten minutes. Our teams are investigating the cause of the issue. The system is recovered at this time.

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Frequently Asked Questions - Balto

Is there a Balto outage?
The current status of Balto is: Systems Active
Where can I find the official status page of Balto?
The official status page for Balto is here
How can I get notified if Balto is down or experiencing an outage?
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