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Is there an Balto outage?

Balto status: Systems Active

Last checked: 7 minutes ago

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Balto outages and incidents

Outage and incident data over the last 30 days for Balto.

There have been 0 outages or incidents for Balto in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Balto

Outlogger tracks the status of these components for Xero:

Balto Agent App Active
Balto Cloud Active
Balto Data API Active
Balto Real-time Coaching Active
Balto Real-time Quality Assurance Active
Component Status
Balto Agent App Active
Balto Cloud Active
Balto Data API Active
Balto Real-time Coaching Active
Balto Real-time Quality Assurance Active

Latest Balto outages and incidents.

View the latest incidents for Balto and check for official updates:

Updates:

  • Time: Jan. 19, 2023, 4:38 p.m.
    Status: Resolved
    Update: This incident has been resolved. Some audio for calls will be unavailable during this outage period.
  • Time: Jan. 19, 2023, 4:12 p.m.
    Status: Investigating
    Update: We are experiencing an issue that prevents Balto from creating transcription & call events for a subset of calls. Our teams are investigating the issues, and we'll keep you updated as we work on a resolution.
  • Time: Jan. 19, 2023, 4:12 p.m.
    Status: Investigating
    Update: We are experiencing an issue that prevents Balto from creating transcription & call events for a subset of calls. Our teams are investigating the issues, and we'll keep you updated as we work on a resolution.

Updates:

  • Time: Dec. 16, 2022, 9:56 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 16, 2022, 6:44 p.m.
    Status: Monitoring
    Update: Fix is in place! We'll continue to monitor and post updates as we gather more data.
  • Time: Dec. 16, 2022, 6:12 p.m.
    Status: Identified
    Update: We're seeing call start lag and/or failure for under 1% of our total call volume. We've identified the root cause and working hard to find a resolution. Updates coming soon.

Updates:

  • Time: Dec. 16, 2022, 9:56 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 16, 2022, 6:44 p.m.
    Status: Monitoring
    Update: Fix is in place! We'll continue to monitor and post updates as we gather more data.
  • Time: Dec. 16, 2022, 6:12 p.m.
    Status: Identified
    Update: We're seeing call start lag and/or failure for under 1% of our total call volume. We've identified the root cause and working hard to find a resolution. Updates coming soon.

Updates:

  • Time: Dec. 7, 2022, 7:27 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 7, 2022, 3:48 p.m.
    Status: Investigating
    Update: We're seeing a very small number of calls start/stop with increased latency. Our team is aware of this issue and is currently working on a resolution.

Updates:

  • Time: Dec. 7, 2022, 7:27 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 7, 2022, 3:48 p.m.
    Status: Investigating
    Update: We're seeing a very small number of calls start/stop with increased latency. Our team is aware of this issue and is currently working on a resolution.

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Frequently Asked Questions - Balto

Is there a Balto outage?
The current status of Balto is: Systems Active
Where can I find the official status page of Balto?
The official status page for Balto is here
How can I get notified if Balto is down or experiencing an outage?
To get notified of any status changes to Balto, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Balto every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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