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Is there an Balto outage?

Balto status: Systems Active

Last checked: 2 minutes ago

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Balto outages and incidents

Outage and incident data over the last 30 days for Balto.

There have been 0 outages or incidents for Balto in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Balto

Outlogger tracks the status of these components for Xero:

Balto Agent App Active
Balto Cloud Active
Balto Data API Active
Balto Real-time Coaching Active
Balto Real-time Quality Assurance Active
Component Status
Balto Agent App Active
Balto Cloud Active
Balto Data API Active
Balto Real-time Coaching Active
Balto Real-time Quality Assurance Active

Latest Balto outages and incidents.

View the latest incidents for Balto and check for official updates:

Updates:

  • Time: June 7, 2022, 5:45 p.m.
    Status: Resolved
    Update: We've received reports that a small number of agents are experiencing decreased performance, causing missing transcripts in our agent/desktop application. Our team is aware of this issue and is currently working on a resolution.

Updates:

  • Time: June 7, 2022, 5:45 p.m.
    Status: Resolved
    Update: We've received reports that a small number of agents are experiencing decreased performance, causing missing transcripts in our agent/desktop application. Our team is aware of this issue and is currently working on a resolution.

Updates:

  • Time: April 5, 2022, 8:16 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 5, 2022, 7:15 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 5, 2022, 5:35 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: April 5, 2022, 5:30 p.m.
    Status: Investigating
    Update: We've received reports that Balto Cloud users are not seeing Real-Time Coaching alerts. We've confirmed the alerts are still working but not appearing in the user interface. Our team is aware of this issue and is currently working on a resolution.

Updates:

  • Time: April 5, 2022, 8:16 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 5, 2022, 7:15 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 5, 2022, 5:35 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: April 5, 2022, 5:30 p.m.
    Status: Investigating
    Update: We've received reports that Balto Cloud users are not seeing Real-Time Coaching alerts. We've confirmed the alerts are still working but not appearing in the user interface. Our team is aware of this issue and is currently working on a resolution.

Updates:

  • Time: Feb. 21, 2022, 3:49 p.m.
    Status: Resolved
    Update: This incident has been resolved. Please update to the latest version of the Balto application.
  • Time: Feb. 11, 2022, 5:31 p.m.
    Status: Identified
    Update: We've received reports that a small number of users on Mac OS 11/12 are experiencing issues with Balto hearing either the "Me" or "Them" side. We're proactively reaching out to many of our Mac users, but if this impacts you, please reach out to [email protected] for documentation on rectifying the issue.

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Frequently Asked Questions - Balto

Is there a Balto outage?
The current status of Balto is: Systems Active
Where can I find the official status page of Balto?
The official status page for Balto is here
How can I get notified if Balto is down or experiencing an outage?
To get notified of any status changes to Balto, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Balto every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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