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Is there an Balto outage?

Balto status: Systems Active

Last checked: 10 minutes ago

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Balto outages and incidents

Outage and incident data over the last 30 days for Balto.

There have been 0 outages or incidents for Balto in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Balto

Outlogger tracks the status of these components for Xero:

Balto Agent App Active
Balto Cloud Active
Balto Data API Active
Balto Real-time Coaching Active
Balto Real-time Quality Assurance Active
Component Status
Balto Agent App Active
Balto Cloud Active
Balto Data API Active
Balto Real-time Coaching Active
Balto Real-time Quality Assurance Active

Latest Balto outages and incidents.

View the latest incidents for Balto and check for official updates:

Updates:

  • Time: July 14, 2022, 7:17 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 14, 2022, 2:55 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: July 14, 2022, 12:07 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 13, 2022, 7:01 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: July 13, 2022, 6:41 p.m.
    Status: Investigating
    Update: We've received reports that a small number of agents are experiencing a decrease in performance that could affect transcriptions and cause minor latency on a small percentage of calls. The team is aware of this issue and currently working on a fix.

Updates:

  • Time: July 14, 2022, 7:17 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 14, 2022, 2:55 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: July 14, 2022, 12:07 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 13, 2022, 7:01 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: July 13, 2022, 6:41 p.m.
    Status: Investigating
    Update: We've received reports that a small number of agents are experiencing a decrease in performance that could affect transcriptions and cause minor latency on a small percentage of calls. The team is aware of this issue and currently working on a fix.

Updates:

  • Time: June 22, 2022, 12:45 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 21, 2022, 8:11 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 21, 2022, 5:43 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: June 21, 2022, 4:45 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 21, 2022, 4:18 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: June 21, 2022, 4:13 p.m.
    Status: Investigating
    Update: We've received reports that a small number of agents are experiencing a decrease in performance, causing latency issues and missing transcripts in our agent/desktop application. Our team is aware of this issue and is currently working on a resolution.

Updates:

  • Time: June 22, 2022, 12:45 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 21, 2022, 8:11 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 21, 2022, 5:43 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: June 21, 2022, 4:45 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 21, 2022, 4:18 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: June 21, 2022, 4:13 p.m.
    Status: Investigating
    Update: We've received reports that a small number of agents are experiencing a decrease in performance, causing latency issues and missing transcripts in our agent/desktop application. Our team is aware of this issue and is currently working on a resolution.

Updates:

  • Time: June 17, 2022, 1:24 p.m.
    Status: Resolved
    Update: Some users were unable to login to the desktop application this morning. Our monitoring shows this issue has been resolved. Users who experienced this issue should be able to restart the application to recover full functionality.

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Frequently Asked Questions - Balto

Is there a Balto outage?
The current status of Balto is: Systems Active
Where can I find the official status page of Balto?
The official status page for Balto is here
How can I get notified if Balto is down or experiencing an outage?
To get notified of any status changes to Balto, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Balto every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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