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Is there an Baremetrics outage?

Baremetrics status: Systems Active

Last checked: 5 minutes ago

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Baremetrics outages and incidents

Outage and incident data over the last 30 days for Baremetrics.

There have been 1 outages or incidents for Baremetrics in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Baremetrics

Outlogger tracks the status of these components for Xero:

API Active
Cancellation Insights Active
Dashboard Active
Database Active
Marketing Site Active
Messaging Active
Recover Active
Reports and Notifications Active
API Documentation Active
Braintree API Active
Chargebee API Active
DNS Active
Email Server Active
Recurly API Active
Shopify Active
Stripe API Active
Component Status
API Active
Cancellation Insights Active
Dashboard Active
Database Active
Marketing Site Active
Messaging Active
Recover Active
Reports and Notifications Active
Active
API Documentation Active
Braintree API Active
Chargebee API Active
DNS Active
Email Server Active
Recurly API Active
Shopify Active
Stripe API Active

Latest Baremetrics outages and incidents.

View the latest incidents for Baremetrics and check for official updates:

Updates:

  • Time: April 24, 2018, 10 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 24, 2018, 5:59 p.m.
    Status: Monitoring
    Update: Making progress. Dashboard should be back for most.
  • Time: April 24, 2018, 5:13 p.m.
    Status: Investigating
    Update: Dealing with database issues again. As before, digging in to address this as quickly as possible.

Updates:

  • Time: April 24, 2018, 2:04 p.m.
    Status: Resolved
    Update: The database seems to have stabilized, however we'll be keeping an eye on things.
  • Time: April 24, 2018, 1:24 p.m.
    Status: Identified
    Update: Working on resolving the issue now. Dashboard may be sporadically down a bit longer.
  • Time: April 24, 2018, 1:06 p.m.
    Status: Investigating
    Update: Looking in to database issues.

Updates:

  • Time: April 5, 2018, 7:34 p.m.
    Status: Resolved
    Update: We should be in the clear now!
  • Time: April 5, 2018, 7:23 p.m.
    Status: Monitoring
    Update: Still working through stability issues, but the dashboard should be back for most.
  • Time: April 5, 2018, 6:36 p.m.
    Status: Investigating
    Update: Doing some quick database maintenance as we transition some data. Dashboard will be offline for a bit. Getting it back online as quickly as possible.

Updates:

  • Time: Feb. 21, 2018, 8:51 p.m.
    Status: Resolved
    Update: We believe the issue is resolved, though we'll continue to monitor to be sure.
  • Time: Feb. 21, 2018, 7:19 p.m.
    Status: Monitoring
    Update: Still monitoring network activity to make sure everything has stabilized. We've resumed metric processing along with Recover and report emails. Most accounts are caught back up now.
  • Time: Feb. 21, 2018, 6 p.m.
    Status: Monitoring
    Update: We believe the networking issue has been resolved, though we're actively monitoring and working with network providers to verify and be sure everything has stabilized.
  • Time: Feb. 21, 2018, 5:53 p.m.
    Status: Investigating
    Update: Still working through network issues. We're currently actively debugging issues with the network from multiple points within our infrastructure to narrow down the problem. Still appears to be a higher level network issue with our ISP outside of our direct control, but we're exhausting all options.
  • Time: Feb. 21, 2018, 4:37 p.m.
    Status: Investigating
    Update: We're putting the dashboard in Maintenance Mode while we work with network providers to resolve the issue.
  • Time: Feb. 21, 2018, 3:03 p.m.
    Status: Investigating
    Update: We've paused Recover and Report emails as we continue to investigate. These will queued up and sent once the networking issue is resolved.
  • Time: Feb. 21, 2018, 2:47 p.m.
    Status: Investigating
    Update: We're seeing issues across multiple services, which appears to be a wider networking issue with our ISP. We've paused metric updates while we investigate. You may encounter the occasional internal server error. We'll update as we know more.

Updates:

  • Time: Feb. 6, 2018, 1:35 a.m.
    Status: Resolved
    Update: All sorted, everyone is caught up. Thanks for your patience folks!
  • Time: Feb. 5, 2018, 10:23 p.m.
    Status: Monitoring
    Update: We're back up and stabilized. Working on the backlog of webhooks and data processing now.
  • Time: Feb. 5, 2018, 8:11 p.m.
    Status: Investigating
    Update: Were back for a bit, but our fix didn't hold, so going to do some digging. Putting the dashboard back in to maintenance mode.
  • Time: Feb. 5, 2018, 7:02 p.m.
    Status: Identified
    Update: Bringing servers back online now. Will be a few more minutes before we come out of maintenance mode.
  • Time: Feb. 5, 2018, 6:54 p.m.
    Status: Identified
    Update: We've found the issue and are working on rolling out the fix for it now.
  • Time: Feb. 5, 2018, 6:28 p.m.
    Status: Investigating
    Update: We're having issues with availability and speed of the main metrics dashboard, potentially caused by a rogue database. Putting the app in maintenance mode while we investigate.

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Frequently Asked Questions - Baremetrics

Is there a Baremetrics outage?
The current status of Baremetrics is: Systems Active
Where can I find the official status page of Baremetrics?
The official status page for Baremetrics is here
How can I get notified if Baremetrics is down or experiencing an outage?
To get notified of any status changes to Baremetrics, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Baremetrics every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Baremetrics do?
Baremetrics provides subscription analytics and insights with one click, offering hundreds of valuable metrics and business insights.

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