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Is there an Baremetrics outage?

Baremetrics status: Systems Active

Last checked: 5 minutes ago

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Baremetrics outages and incidents

Outage and incident data over the last 30 days for Baremetrics.

There have been 1 outages or incidents for Baremetrics in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Baremetrics

Outlogger tracks the status of these components for Xero:

API Active
Cancellation Insights Active
Dashboard Active
Database Active
Marketing Site Active
Messaging Active
Recover Active
Reports and Notifications Active
API Documentation Active
Braintree API Active
Chargebee API Active
DNS Active
Email Server Active
Recurly API Active
Shopify Active
Stripe API Active
Component Status
API Active
Cancellation Insights Active
Dashboard Active
Database Active
Marketing Site Active
Messaging Active
Recover Active
Reports and Notifications Active
Active
API Documentation Active
Braintree API Active
Chargebee API Active
DNS Active
Email Server Active
Recurly API Active
Shopify Active
Stripe API Active

Latest Baremetrics outages and incidents.

View the latest incidents for Baremetrics and check for official updates:

Updates:

  • Time: Nov. 24, 2017, 2:47 p.m.
    Status: Resolved
    Update: All done!
  • Time: Nov. 24, 2017, 11:34 a.m.
    Status: Identified
    Update: We are performing some quick maintenance on our DB. Most users will not notice anything, but for people that do, we should be back to normal very soon.

Updates:

  • Time: Nov. 3, 2017, 5:58 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 2, 2017, 10:09 p.m.
    Status: Monitoring
    Update: All accounts should now be back online. We are continuing to monitor this.
  • Time: Nov. 2, 2017, 7:33 p.m.
    Status: Identified
    Update: Customer search is back for most accounts, with a few remaining.
  • Time: Nov. 1, 2017, 2:31 p.m.
    Status: Identified
    Update: Just an update on what is happening: We use Elasticsearch for our customer search and profile pages. This allows us to scale search out to millions of records, and still deliver very fast search results. Yesterday elasticsearch crashed, due to hitting the JVM 32gb heap limit. However, we did not notice this error as it was buried in the logs around other errors. We attempted to restore the cluster, which hit the limit again a few hours later. Right now, we are scaling up more machines, and rebalancing the elasticsearch cluster to resolve this issue. Sadly the restore time is slow, but we are making progress.
  • Time: Oct. 31, 2017, 11:50 a.m.
    Status: Identified
    Update: We have identified the issue, but it may take a while for this to recover. We will keep you updated on the progress.
  • Time: Oct. 31, 2017, 11:50 a.m.
    Status: Investigating
    Update: The customer search section of the dashboard and API are currently unavailable

Updates:

  • Time: Oct. 26, 2017, 11:06 a.m.
    Status: Resolved
    Update: Done!
  • Time: Oct. 26, 2017, 11:01 a.m.
    Status: Investigating
    Update: Doing another quick round of maintenance. Won't be long.

Updates:

  • Time: Oct. 25, 2017, 4:10 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 25, 2017, 1:41 p.m.
    Status: Investigating
    Update: Nearly done! Won't be long.
  • Time: Oct. 25, 2017, 1:35 p.m.
    Status: Investigating
    Update: Doing some quick DB maintenance. Won't be long!

Updates:

  • Time: Oct. 20, 2017, 4:11 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 20, 2017, 4:03 p.m.
    Status: Identified
    Update: Performing some quick emergency maintenance. We will be back soon!

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Frequently Asked Questions - Baremetrics

Is there a Baremetrics outage?
The current status of Baremetrics is: Systems Active
Where can I find the official status page of Baremetrics?
The official status page for Baremetrics is here
How can I get notified if Baremetrics is down or experiencing an outage?
To get notified of any status changes to Baremetrics, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Baremetrics every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Baremetrics do?
Baremetrics provides subscription analytics and insights with one click, offering hundreds of valuable metrics and business insights.

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