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Is there an BenchPrep outage?

BenchPrep status: Systems Active

Last checked: 3 minutes ago

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BenchPrep outages and incidents

Outage and incident data over the last 30 days for BenchPrep.

There have been 0 outages or incidents for BenchPrep in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for BenchPrep

Outlogger tracks the status of these components for Xero:

API Active
AWS S3 Active
Console Active
Learning Application Active
NS1 Global DNS Network Active
Raw Data Access Active
Snowflake Data Warehouse (Database) Active
Snowflake Replication Active
Component Status
API Active
AWS S3 Active
Console Active
Learning Application Active
NS1 Global DNS Network Active
Raw Data Access Active
Snowflake Data Warehouse (Database) Active
Snowflake Replication Active

Latest BenchPrep outages and incidents.

View the latest incidents for BenchPrep and check for official updates:

Updates:

  • Time: Aug. 25, 2021, 10:02 p.m.
    Status: Resolved
    Update: The issue with course builds involving updates to questions has been identified and fixed. You may generate builds for courses with updates to questions. Additionally, our tech team is prioritizing work to optimize course build process to ensure a consistent course build experience. We encourage you to monitor course build progress and contact support if you experience repeated failed builds.
  • Time: Aug. 25, 2021, 4:03 p.m.
    Status: Investigating
    Update: If you have made any updates to questions, please refrain from building the course until further update can be provided. If your changes do not involve updates to questions, you can generate the build.
  • Time: Aug. 25, 2021, 3:23 p.m.
    Status: Investigating
    Update: BenchPrep is investigating issues related to course builds in BluePrint and advises all customers to hold off on building any courses until an update can be provided.

Updates:

  • Time: Aug. 25, 2021, 10:02 p.m.
    Status: Resolved
    Update: The issue with course builds involving updates to questions has been identified and fixed. You may generate builds for courses with updates to questions. Additionally, our tech team is prioritizing work to optimize course build process to ensure a consistent course build experience. We encourage you to monitor course build progress and contact support if you experience repeated failed builds.
  • Time: Aug. 25, 2021, 4:03 p.m.
    Status: Investigating
    Update: If you have made any updates to questions, please refrain from building the course until further update can be provided. If your changes do not involve updates to questions, you can generate the build.
  • Time: Aug. 25, 2021, 3:23 p.m.
    Status: Investigating
    Update: BenchPrep is investigating issues related to course builds in BluePrint and advises all customers to hold off on building any courses until an update can be provided.

Updates:

  • Time: Aug. 19, 2021, 8:48 p.m.
    Status: Resolved
    Update: We have restored traffic and have removed the need to to connect to the IBM registry when pods restart.
  • Time: Aug. 19, 2021, 8:17 p.m.
    Status: Identified
    Update: We have identified an issue with connecting to the IBM cloud registry from our San Jose Datacenter. We are routing all traffic to Dallas.
  • Time: Aug. 19, 2021, 8 p.m.
    Status: Investigating
    Update: We are currently investigating reports of degraded performance.

Updates:

  • Time: Aug. 19, 2021, 8:48 p.m.
    Status: Resolved
    Update: We have restored traffic and have removed the need to to connect to the IBM registry when pods restart.
  • Time: Aug. 19, 2021, 8:17 p.m.
    Status: Identified
    Update: We have identified an issue with connecting to the IBM cloud registry from our San Jose Datacenter. We are routing all traffic to Dallas.
  • Time: Aug. 19, 2021, 8 p.m.
    Status: Investigating
    Update: We are currently investigating reports of degraded performance.

Updates:

  • Time: June 25, 2021, 5:06 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 25, 2021, 4:37 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 25, 2021, 3:01 p.m.
    Status: Identified
    Update: An issue was identified in how exam results are being displayed to users. This is originating from the BluePrint application, which will be turned off pending resolution. A fix has been identified and is being worked on. Expected resolution time is 1 hour.

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Frequently Asked Questions - BenchPrep

Is there a BenchPrep outage?
The current status of BenchPrep is: Systems Active
Where can I find the official status page of BenchPrep?
The official status page for BenchPrep is here
How can I get notified if BenchPrep is down or experiencing an outage?
To get notified of any status changes to BenchPrep, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of BenchPrep every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does BenchPrep do?
BenchPrep offers certification training, exam prep, and continuing education. Associations and credentialing bodies can enhance education programs and support lifelong learning.

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