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Is there an BenchPrep outage?

BenchPrep status: Systems Active

Last checked: 5 minutes ago

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BenchPrep outages and incidents

Outage and incident data over the last 30 days for BenchPrep.

There have been 0 outages or incidents for BenchPrep in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for BenchPrep

Outlogger tracks the status of these components for Xero:

API Active
AWS S3 Active
Console Active
Learning Application Active
NS1 Global DNS Network Active
Raw Data Access Active
Snowflake Data Warehouse (Database) Active
Snowflake Replication Active
Component Status
API Active
AWS S3 Active
Console Active
Learning Application Active
NS1 Global DNS Network Active
Raw Data Access Active
Snowflake Data Warehouse (Database) Active
Snowflake Replication Active

Latest BenchPrep outages and incidents.

View the latest incidents for BenchPrep and check for official updates:

Updates:

  • Time: Nov. 1, 2021, 5:07 p.m.
    Status: Resolved
    Update: Login & sso service once brought back up have been stable.
  • Time: Nov. 1, 2021, 4:13 p.m.
    Status: Monitoring
    Update: Scaled resources came back. We are monitoring and will actively work to identify the cause
  • Time: Nov. 1, 2021, 4:13 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Nov. 1, 2021, 4:12 p.m.
    Status: Identified
    Update: We are scaling the resources up to ensure new images are brought up
  • Time: Nov. 1, 2021, 3:58 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 1, 2021, 3:58 p.m.
    Status: Investigating
    Update: Following rolling production deployment, sso service failed to come back up. We are actively investigating.

Updates:

  • Time: Nov. 1, 2021, 5:07 p.m.
    Status: Resolved
    Update: Login & sso service once brought back up have been stable.
  • Time: Nov. 1, 2021, 4:13 p.m.
    Status: Monitoring
    Update: Scaled resources came back. We are monitoring and will actively work to identify the cause
  • Time: Nov. 1, 2021, 4:13 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Nov. 1, 2021, 4:12 p.m.
    Status: Identified
    Update: We are scaling the resources up to ensure new images are brought up
  • Time: Nov. 1, 2021, 3:58 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 1, 2021, 3:58 p.m.
    Status: Investigating
    Update: Following rolling production deployment, sso service failed to come back up. We are actively investigating.

Updates:

  • Time: Oct. 5, 2021, 8 p.m.
    Status: Resolved
    Update: We are moving issue to resolved, close monitoring didn't reveal anything out of the ordinary.
  • Time: Oct. 5, 2021, 3:01 p.m.
    Status: Monitoring
    Update: We observed a network performance degrade, cleared out old connections which resolved the issue. We will be monitoring closely for the next hour.
  • Time: Oct. 5, 2021, 2:09 p.m.
    Status: Investigating
    Update: We are continuing to investigate the issue, in the meantime all traffic successfully redirected to the healthy datacenter restoring operational activities
  • Time: Oct. 5, 2021, 1:52 p.m.
    Status: Investigating
    Update: We are investigating the issue impacting our Dallas cluster, in the meantime redirecting the traffic to the healthy datacenter.
  • Time: Oct. 5, 2021, 1:52 p.m.
    Status: Investigating
    Update: We are investigating the issue impacting our Dallas cluster, in the meantime redirecting the traffic to the healthy datacenter.

Updates:

  • Time: Sept. 7, 2021, 7:10 p.m.
    Status: Resolved
    Update: Attaching IBM incident https://cloud.ibm.com/status?item=INC4252245
  • Time: Sept. 7, 2021, 4:34 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Sept. 7, 2021, 4:31 p.m.
    Status: Monitoring
    Update: Confirmed packet loss & networking issues with the cloud provider, services are back, but we will keep the incident open until we hear official confirmation that it is resolved.
  • Time: Sept. 7, 2021, 4:24 p.m.
    Status: Identified
    Update: We are seeing network issues that we are actively working with the Cloud Provider on, in the meantime one datacenter is back, routed traffic to it and switch back to degraded performance
  • Time: Sept. 7, 2021, 3:52 p.m.
    Status: Investigating
    Update: Updating to outage. Teams are looking into the issue
  • Time: Sept. 7, 2021, 3:47 p.m.
    Status: Investigating
    Update: We are investigating degraded performance reported by a number of our applications pods

Updates:

  • Time: Sept. 7, 2021, 7:10 p.m.
    Status: Resolved
    Update: Attaching IBM incident https://cloud.ibm.com/status?item=INC4252245
  • Time: Sept. 7, 2021, 4:34 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Sept. 7, 2021, 4:31 p.m.
    Status: Monitoring
    Update: Confirmed packet loss & networking issues with the cloud provider, services are back, but we will keep the incident open until we hear official confirmation that it is resolved.
  • Time: Sept. 7, 2021, 4:24 p.m.
    Status: Identified
    Update: We are seeing network issues that we are actively working with the Cloud Provider on, in the meantime one datacenter is back, routed traffic to it and switch back to degraded performance
  • Time: Sept. 7, 2021, 3:52 p.m.
    Status: Investigating
    Update: Updating to outage. Teams are looking into the issue
  • Time: Sept. 7, 2021, 3:47 p.m.
    Status: Investigating
    Update: We are investigating degraded performance reported by a number of our applications pods

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Frequently Asked Questions - BenchPrep

Is there a BenchPrep outage?
The current status of BenchPrep is: Systems Active
Where can I find the official status page of BenchPrep?
The official status page for BenchPrep is here
How can I get notified if BenchPrep is down or experiencing an outage?
To get notified of any status changes to BenchPrep, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of BenchPrep every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does BenchPrep do?
BenchPrep offers certification training, exam prep, and continuing education. Associations and credentialing bodies can enhance education programs and support lifelong learning.

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