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Is there an BetterCloud outage?

BetterCloud status: Systems Active

Last checked: 2 minutes ago

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BetterCloud outages and incidents

Outage and incident data over the last 30 days for BetterCloud.

There have been 4 outages or incidents for BetterCloud in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for BetterCloud

Outlogger tracks the status of these components for Xero:

BetterCloud for G Suite Active
General Information Active
Live Chat Widget Active
Track Active
Atlassian Active
Azure AD Active
BambooHR Active
Box Active
Dropbox Active
Google Active
Namely Active
Office 365 Active
Okta Active
OneLogin Active
Salesforce Active
Slack Active
Slack Enterprise Grid Active
Workday Active
Zendesk Active
Zoom Active
Alerts Active
Applications Active
Audit Logs Active
Content Scanning Active
Core Services Active
Dashboard Active
Data Protection Active
Directory Active
Files Active
Global Search Active
Grids / User Interface Active
Platform API Active
Privileges Active
Workflow Activity Feed Active
Workflows Active
Component Status
BetterCloud for G Suite Active
General Information Active
Live Chat Widget Active
Track Active
Active
Atlassian Active
Azure AD Active
BambooHR Active
Box Active
Dropbox Active
Google Active
Namely Active
Office 365 Active
Okta Active
OneLogin Active
Salesforce Active
Slack Active
Slack Enterprise Grid Active
Workday Active
Zendesk Active
Zoom Active
Active
Alerts Active
Applications Active
Audit Logs Active
Content Scanning Active
Core Services Active
Dashboard Active
Data Protection Active
Directory Active
Files Active
Global Search Active
Grids / User Interface Active
Platform API Active
Privileges Active
Workflow Activity Feed Active
Workflows Active

Latest BetterCloud outages and incidents.

View the latest incidents for BetterCloud and check for official updates:

Updates:

  • Time: Nov. 19, 2024, 9:35 p.m.
    Status: Resolved
    Update: We have monitored our services for stability and are confident this issue is resolved. We apologize for any inconvenience this issue may have caused. If you have any questions, please contact our Support Team at [email protected]
  • Time: Nov. 19, 2024, 8:10 p.m.
    Status: Monitoring
    Update: We have implemented a fix that was causing Workflow Action delays for a subset of customers and are monitoring for stability. We apologize for any inconvenience this issue may have caused. If you have any questions, please contact our Support Team at [email protected]
  • Time: Nov. 19, 2024, 6:39 p.m.
    Status: Identified
    Update: The fix implemented to resolve Workflow Action delays has not worked as expected. Workflow Action delays are still impacting a subset of customers and we are exploring other options to fix this issue. We apologize for any inconvenience this is causing and will provide further updates as soon as possible. If you have any questions, please contact our Support Team at [email protected]
  • Time: Nov. 19, 2024, 5:16 p.m.
    Status: Monitoring
    Update: We have implemented a fix that was causing Workflow Action delays for a subset of customers and are monitoring for stability. Impacted customers may experience residual Workflow Action delays for a brief period of time while we monitor for stability. We apologize for any inconvenience this issue may have caused. If you have any questions, please contact our Support Team at [email protected]
  • Time: Nov. 19, 2024, 3:10 p.m.
    Status: Identified
    Update: We have identified the issue that is causing Workflow Action delays for a subset of customers. We are taking corrective action to resolve this issue as soon as possible. Customers may experience temporary UI disruptions for a brief period of time while we take corrective actions. We will continue to provide updates here as we work towards a resolution. If you have any questions, please contact our Support Team at [email protected]
  • Time: Nov. 19, 2024, 2:20 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that is causing Workflow Action delays for a subset of customers. We are working to resolve this issue as soon as possible and will provide updates here as we work towards a resolution. If you have any questions, please contact our Support Team at [email protected]

Updates:

  • Time: Nov. 19, 2024, 3:44 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 19, 2024, 12:10 a.m.
    Status: Monitoring
    Update: We have monitored our platform for stability and believe this issue is resolved. We apologize for any inconvenience this issue may have caused. If you have any questions, please contact our Support Team by emailing [email protected].
  • Time: Nov. 18, 2024, 11:56 p.m.
    Status: Monitoring
    Update: We have identified and fixed the issue preventing a subset of customers from loading the User Automation module (aka: app.bettercloud.com), and are currently monitoring for stability. We will provide another update as soon as possible. If you have any questions, please contact our Support Team by emailing [email protected].
  • Time: Nov. 18, 2024, 11:46 p.m.
    Status: Investigating
    Update: We are currently investigating an issue preventing a subset of customers from loading the User Automation module (aka: app.bettercloud.com). Our team is working to remediate this issue as soon as possible. We apologize for any inconvenience this issue may be causing, and will provide another update as soon as possible. If you have any questions, please contact our Support Team by emailing [email protected].

Updates:

  • Time: Nov. 8, 2024, 9:45 p.m.
    Status: Resolved
    Update: This incident has been resolved. A subset of customers who may have experienced additional impact have been contacted directly. If you have any questions, please <a href="mailto:[email protected]">contact our Support Team.</a>
  • Time: Nov. 8, 2024, 12:55 a.m.
    Status: Monitoring
    Update: We have identified and resolved the issue causing Workflow Action delays for a subset of customers and are currently monitoring for stability. If you have any questions, please contact our Support Team by emailing [email protected]
  • Time: Nov. 7, 2024, 2:57 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that is causing Workflow Action delays for a subset of customers. We are working to resolve this issue as soon as possible and will provide updates here as we work towards a resolution. If you have any questions, please contact our Support Team at [email protected]

Updates:

  • Time: Nov. 7, 2024, 12:55 a.m.
    Status: Resolved
    Update: We have resolved the issue preventing BetterCloud built Action Only Integrations in BetterCloud from being installed or reconnected. We appreciate your patience! If you have any questions, please contact Support: [email protected]
  • Time: Nov. 6, 2024, 8:06 p.m.
    Status: Investigating
    Update: We are currently investigating an issue preventing customers from installing or reconnecting BetterCloud built Action Only Integrations in BetterCloud. We apologize for the inconvenience and are working to remediate the issue as soon as possible. If you have any questions, please contact Support: [email protected]

Updates:

  • Time: Oct. 21, 2024, 5:24 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 21, 2024, 1:51 p.m.
    Status: Investigating
    Update: We are experiencing an issue with our in-app chat support widget. Until it's fixed, you can reach our support team by emailing [email protected]. We will update this incident as soon as we have more information.

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Frequently Asked Questions - BetterCloud

Is there a BetterCloud outage?
The current status of BetterCloud is: Systems Active
Where can I find the official status page of BetterCloud?
The official status page for BetterCloud is here
How can I get notified if BetterCloud is down or experiencing an outage?
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