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Is there an BetterCloud outage?

BetterCloud status: Systems Active

Last checked: 6 minutes ago

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BetterCloud outages and incidents

Outage and incident data over the last 30 days for BetterCloud.

There have been 4 outages or incidents for BetterCloud in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for BetterCloud

Outlogger tracks the status of these components for Xero:

BetterCloud for G Suite Active
General Information Active
Live Chat Widget Active
Track Active
Atlassian Active
Azure AD Active
BambooHR Active
Box Active
Dropbox Active
Google Active
Namely Active
Office 365 Active
Okta Active
OneLogin Active
Salesforce Active
Slack Active
Slack Enterprise Grid Active
Workday Active
Zendesk Active
Zoom Active
Alerts Active
Applications Active
Audit Logs Active
Content Scanning Active
Core Services Active
Dashboard Active
Data Protection Active
Directory Active
Files Active
Global Search Active
Grids / User Interface Active
Platform API Active
Privileges Active
Workflow Activity Feed Active
Workflows Active
Component Status
BetterCloud for G Suite Active
General Information Active
Live Chat Widget Active
Track Active
Active
Atlassian Active
Azure AD Active
BambooHR Active
Box Active
Dropbox Active
Google Active
Namely Active
Office 365 Active
Okta Active
OneLogin Active
Salesforce Active
Slack Active
Slack Enterprise Grid Active
Workday Active
Zendesk Active
Zoom Active
Active
Alerts Active
Applications Active
Audit Logs Active
Content Scanning Active
Core Services Active
Dashboard Active
Data Protection Active
Directory Active
Files Active
Global Search Active
Grids / User Interface Active
Platform API Active
Privileges Active
Workflow Activity Feed Active
Workflows Active

Latest BetterCloud outages and incidents.

View the latest incidents for BetterCloud and check for official updates:

Updates:

  • Time: April 19, 2024, 11:20 p.m.
    Status: Resolved
    Update: We have resolved the issue that was affecting Workflow Builder in app.bettercloud.com. We appreciate your patience! If you have any questions, please contact Support: [email protected]
  • Time: April 19, 2024, 10:33 p.m.
    Status: Investigating
    Update: We are currently investigating an issue affecting Workflow Builder in app.bettercloud.com. Certain Workflows are not accessible via the Workflow > Manager page. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support by emailing [email protected]

Updates:

  • Time: April 16, 2024, 8:51 p.m.
    Status: Resolved
    Update: We have resolved the issue that was affecting the loading of the Group details list. This issue was also visible when using the Global Search featureWe appreciate your patience! If you have any questions, please contact Support: [email protected]
  • Time: April 16, 2024, 6:47 p.m.
    Status: Monitoring
    Update: We have identified and fixed an issue loading the Group details list. This issue was also visible when using the Global Search feature. We currently monitoring for stability and will provide another update shortly. We apologize for any inconvenience this may have caused. If you have any questions, please contact Support by emailing [email protected]
  • Time: April 16, 2024, 4:52 p.m.
    Status: Monitoring
    Update: We have identified and fixed an issue loading the Group details list. This issue was also visible when using the Global Search feature. We currently monitoring for stability and will provide another update shortly. We apologize for any inconvenience this may have caused. If you have any questions, please contact Support by emailing [email protected]

Updates:

  • Time: March 22, 2024, 8:29 p.m.
    Status: Resolved
    Update: We have identified and remediated the root cause of the issue affecting BetterCloud emails 3/22 at 8:31 AM to 11:58 AM ET. Workflow notifications and emails sent by the "Send Email" and "Workflow Notification" actions. Please confirm the status of your workflow within app.bettercloud.com > Workflow > Activity Feed. If you have any questions, please contact our Support Team at [email protected].

Updates:

  • Time: March 21, 2024, 11:15 p.m.
    Status: Resolved
    Update: We have resolved the issue that was causing delays for a subset of customers with the Slack Enterprise integration in app.bettercloud.com. We appreciate your patience! If you have any questions, please contact Support: [email protected]
  • Time: March 21, 2024, 10:11 p.m.
    Status: Identified
    Update: We have identified an issue causing delays for a subset of customers with the Slack Enterprise integration in app.bettercloud.com and our team is actively working towards a resolution. We will provide another update as soon as possible. If you have any questions, please contact Support: [email protected]

Updates:

  • Time: March 12, 2024, 1:24 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 11, 2024, 4:27 p.m.
    Status: Investigating
    Update: We are currently investigating an intermittent UI issue impacting a subset of customers. Affected customers may temporarily be unable to load the app.bettercloud.com UI. We will provide another update as soon as possible. If you have any questions, please contact Support: [email protected].

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Frequently Asked Questions - BetterCloud

Is there a BetterCloud outage?
The current status of BetterCloud is: Systems Active
Where can I find the official status page of BetterCloud?
The official status page for BetterCloud is here
How can I get notified if BetterCloud is down or experiencing an outage?
To get notified of any status changes to BetterCloud, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of BetterCloud every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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