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Is there an BetterCloud outage?

BetterCloud status: Systems Active

Last checked: 4 minutes ago

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BetterCloud outages and incidents

Outage and incident data over the last 30 days for BetterCloud.

There have been 4 outages or incidents for BetterCloud in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for BetterCloud

Outlogger tracks the status of these components for Xero:

BetterCloud for G Suite Active
General Information Active
Live Chat Widget Active
Track Active
Atlassian Active
Azure AD Active
BambooHR Active
Box Active
Dropbox Active
Google Active
Namely Active
Office 365 Active
Okta Active
OneLogin Active
Salesforce Active
Slack Active
Slack Enterprise Grid Active
Workday Active
Zendesk Active
Zoom Active
Alerts Active
Applications Active
Audit Logs Active
Content Scanning Active
Core Services Active
Dashboard Active
Data Protection Active
Directory Active
Files Active
Global Search Active
Grids / User Interface Active
Platform API Active
Privileges Active
Workflow Activity Feed Active
Workflows Active
Component Status
BetterCloud for G Suite Active
General Information Active
Live Chat Widget Active
Track Active
Active
Atlassian Active
Azure AD Active
BambooHR Active
Box Active
Dropbox Active
Google Active
Namely Active
Office 365 Active
Okta Active
OneLogin Active
Salesforce Active
Slack Active
Slack Enterprise Grid Active
Workday Active
Zendesk Active
Zoom Active
Active
Alerts Active
Applications Active
Audit Logs Active
Content Scanning Active
Core Services Active
Dashboard Active
Data Protection Active
Directory Active
Files Active
Global Search Active
Grids / User Interface Active
Platform API Active
Privileges Active
Workflow Activity Feed Active
Workflows Active

Latest BetterCloud outages and incidents.

View the latest incidents for BetterCloud and check for official updates:

Updates:

  • Time: June 12, 2024, 5:42 p.m.
    Status: Resolved
    Update: We have resolved the issue that was causing some delays related to the completion of certain Syncs, Alerts, and Workflows for a small subset of customers with Okta, Google, Dropbox and/or Box integrations We appreciate your patience! If you have any questions, please contact Support: [email protected]
  • Time: June 11, 2024, 10:52 p.m.
    Status: Investigating
    Update: We have identified and are investigating an issue resulting in some delays related to the completion of certain Syncs, Alerts, and Workflows for a small subset of customers with Okta, Google, Dropbox and/or Box integrations. We apologize for the inconvenience this issue is causing and will post updates as we know more. Please reach out to our support team by emailing [email protected] if you have any questions

Updates:

  • Time: June 6, 2024, 9:21 p.m.
    Status: Resolved
    Update: We have identified and resolved an issue preventing customers using SAML to login to BetterCloud's Track UI (trackapp.bettercloud.com). As a result of the migration of the Track product to BetterCloud, Track admins who have previously configured SAML access for trackapp.g2.com will need to reconfigure their SAML application to point to trackapp.bettercloud.com in order to login. Please review the below Help Center Article for directions on updating your SAML configuration: https://support.bettercloud.com/s/article/Updating-SAML-Configuration?selectedCateg=&parentCategory=All&parentCategoryLabel=&currentCategLabel= We apologize for any inconvenience this issue may have caused. If you have any questions, please reach out to our Support team by emailing [email protected].

Updates:

  • Time: May 23, 2024, 5:26 p.m.
    Status: Resolved
    Update: We have resolved the issue that was preventing a subset of customers from loading the Applications page in app.bettercloud.com. We appreciate your patience! If you have any questions, please contact Support: [email protected]
  • Time: May 23, 2024, 1:27 p.m.
    Status: Monitoring
    Update: A potential fix has been implemented and we are monitoring for further issues with the Applications page. If you have any questions or concerns, please <a href="mailto:[email protected]">contact our Support team.</a>
  • Time: May 21, 2024, 9:05 p.m.
    Status: Identified
    Update: Our team continues to work towards remediating the issue preventing a subset of customers from loading the Applications page in app.bettercloud.com. We apologize for any inconvenience this issue may be causing, and will provide another update by 8:00PM EST. If you have any questions, please contact our Support Team by emailing [email protected].
  • Time: May 21, 2024, 6:57 p.m.
    Status: Investigating
    Update: We have identified an issue preventing a subset of customers from loading the Applications page in app.bettercloud.com. Our team is working to remediate this issue as soon as possible. We apologize for any inconvenience this issue may be causing, and will provide another update by 5:00PM EST. If you have any questions, please contact our Support Team by emailing [email protected].

Updates:

  • Time: May 15, 2024, 8:52 p.m.
    Status: Resolved
    Update: We have resolved the issue that was preventing customers from logging into the app.bettercloud.com interface. We appreciate your patience! If you have any questions, please contact Support: [email protected]
  • Time: May 15, 2024, 8:12 p.m.
    Status: Monitoring
    Update: We have taken action to fix the issue that was preventing customers from logging into the app.bettercloud.com interface. We will provide another update as soon as possible. If you have any questions, please contact Support: [email protected]
  • Time: May 15, 2024, 7:54 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that is preventing customers from logging into the app.bettercloud.com interface. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: [email protected]

Updates:

  • Time: May 1, 2024, 9:56 p.m.
    Status: Resolved
    Update: We are rolling back support for branch evaluation in on-demand workflows due to feedback from our customers looking to run only the actions in a workflow, but not the conditional logic they've come to expect won't be evaluated on-demand. With this rollback, workflows run on-demand will continue to work as they have historically. A future release will add both the ability to run workflows on-demand with and without conditions being evaluated. If you have any questions or concerns, please <a href="mailto:[email protected]">contact our Support team.</a>

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Frequently Asked Questions - BetterCloud

Is there a BetterCloud outage?
The current status of BetterCloud is: Systems Active
Where can I find the official status page of BetterCloud?
The official status page for BetterCloud is here
How can I get notified if BetterCloud is down or experiencing an outage?
To get notified of any status changes to BetterCloud, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of BetterCloud every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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