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Is there an BetterCloud outage?

BetterCloud status: Systems Active

Last checked: 4 minutes ago

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BetterCloud outages and incidents

Outage and incident data over the last 30 days for BetterCloud.

There have been 4 outages or incidents for BetterCloud in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for BetterCloud

Outlogger tracks the status of these components for Xero:

BetterCloud for G Suite Active
General Information Active
Live Chat Widget Active
Track Active
Atlassian Active
Azure AD Active
BambooHR Active
Box Active
Dropbox Active
Google Active
Namely Active
Office 365 Active
Okta Active
OneLogin Active
Salesforce Active
Slack Active
Slack Enterprise Grid Active
Workday Active
Zendesk Active
Zoom Active
Alerts Active
Applications Active
Audit Logs Active
Content Scanning Active
Core Services Active
Dashboard Active
Data Protection Active
Directory Active
Files Active
Global Search Active
Grids / User Interface Active
Platform API Active
Privileges Active
Workflow Activity Feed Active
Workflows Active
Component Status
BetterCloud for G Suite Active
General Information Active
Live Chat Widget Active
Track Active
Active
Atlassian Active
Azure AD Active
BambooHR Active
Box Active
Dropbox Active
Google Active
Namely Active
Office 365 Active
Okta Active
OneLogin Active
Salesforce Active
Slack Active
Slack Enterprise Grid Active
Workday Active
Zendesk Active
Zoom Active
Active
Alerts Active
Applications Active
Audit Logs Active
Content Scanning Active
Core Services Active
Dashboard Active
Data Protection Active
Directory Active
Files Active
Global Search Active
Grids / User Interface Active
Platform API Active
Privileges Active
Workflow Activity Feed Active
Workflows Active

Latest BetterCloud outages and incidents.

View the latest incidents for BetterCloud and check for official updates:

Updates:

  • Time: Nov. 8, 2023, 6 p.m.
    Status: Resolved
    Update: We have resolved the issue that was causing delays for a subset of workflows, and everything should be back to normal. We appreciate your patience! If you have any questions, please contact Support: [email protected]
  • Time: Nov. 8, 2023, 5:49 p.m.
    Status: Monitoring
    Update: We have taken action to fix the issue that was causing delays for a subset of workflows, and we are monitoring to ensure that everything is back to normal. We will provide another update as soon as possible. If you have any questions, please contact Support: [email protected]
  • Time: Nov. 8, 2023, 5:27 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that is causing delays triggering a subset of customer's Workflow instances. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: [email protected]

Updates:

  • Time: Nov. 6, 2023, 8 p.m.
    Status: Resolved
    Update: We have monitored this issue over the last few hours and confirmed Workflow traffic is processing as expected. We appreciate your patience and apologize for any inconvenience this issue may have caused. If you have any questions, please reach out to our Support team by emailing [email protected].
  • Time: Nov. 6, 2023, 6:23 p.m.
    Status: Monitoring
    Update: We have identified and implemented a fix for the delayed Workflows impacting a subset of customers. Customers may experience some temporary residual delays as we continue processing Workflow traffic. We will continue to monitoring our system for stability over the next few hours. We apologize for any inconvenience this issue may have caused. If you have any questions, please contact our Support Team at [email protected]
  • Time: Nov. 6, 2023, 5:20 p.m.
    Status: Investigating
    Update: We are currently investigating an issue causing delays with a subset of customer's Workflow instances. We will provide another update as soon as possible. If you have any questions, please contact Support: [email protected].

Updates:

  • Time: Sept. 25, 2023, 2:57 p.m.
    Status: Resolved
    Update: We have monitored this issue over the weekend and confirmed Workflow traffic is processing as expected. We appreciate your patience and apologize for any inconvenience this issue may have caused. If you have any questions, please reach out to our Support team by emailing [email protected].
  • Time: Sept. 22, 2023, 10:31 p.m.
    Status: Monitoring
    Update: We have identified and fixed the issue that resulted in Workflow instances being delayed for a subset of customers. All affected Workflows have progressed as expected. We are currently monitoring our system for stability. We apologize for any inconvenience this issue may have caused. If you have any questions, please contact our Support Team at [email protected]
  • Time: Sept. 22, 2023, 9:59 p.m.
    Status: Investigating
    Update: We are currently investigating an issue affecting a subset of customer's Workflow instances. We will provide another update as soon as possible. If you have any questions, please contact Support: [email protected].

Updates:

  • Time: Sept. 21, 2023, 1 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 7, 2023, 9:04 p.m.
    Status: Monitoring
    Update: We have taken action to fix the issue that was affecting certain on-demand-based workflows and a small subset of actions. We are currently monitoring the system. We will provide another update as soon as possible. If you have any questions, please contact Support: [email protected]
  • Time: Sept. 7, 2023, 4:24 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that may be affecting certain On-Demand-based Workflows and a small subset of actions. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please reach out [email protected].

Updates:

  • Time: Aug. 28, 2023, 10:02 p.m.
    Status: Resolved
    Update: We have monitored this issue throughout the day and the system has remained stable. We are moving this incident to a resolved state. If you have any questions, please contact Support by reaching out to [email protected].
  • Time: Aug. 28, 2023, 3:31 p.m.
    Status: Monitoring
    Update: We have identified and fixed the issue that is impacting the BetterCloud UI for app.bettercloud.com. We are currently monitoring for stability on our end. We will provide another update as we continue to monitor this issue. If you have any questions, please contact Support: [email protected]
  • Time: Aug. 28, 2023, 3:20 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that is impacting the BetterCloud UI for app.bettercloud.com. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: [email protected]

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Frequently Asked Questions - BetterCloud

Is there a BetterCloud outage?
The current status of BetterCloud is: Systems Active
Where can I find the official status page of BetterCloud?
The official status page for BetterCloud is here
How can I get notified if BetterCloud is down or experiencing an outage?
To get notified of any status changes to BetterCloud, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of BetterCloud every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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