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Is there an BetterCloud outage?

BetterCloud status: Systems Active

Last checked: 10 minutes ago

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BetterCloud outages and incidents

Outage and incident data over the last 30 days for BetterCloud.

There have been 4 outages or incidents for BetterCloud in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for BetterCloud

Outlogger tracks the status of these components for Xero:

BetterCloud for G Suite Active
General Information Active
Live Chat Widget Active
Track Active
Atlassian Active
Azure AD Active
BambooHR Active
Box Active
Dropbox Active
Google Active
Namely Active
Office 365 Active
Okta Active
OneLogin Active
Salesforce Active
Slack Active
Slack Enterprise Grid Active
Workday Active
Zendesk Active
Zoom Active
Alerts Active
Applications Active
Audit Logs Active
Content Scanning Active
Core Services Active
Dashboard Active
Data Protection Active
Directory Active
Files Active
Global Search Active
Grids / User Interface Active
Platform API Active
Privileges Active
Workflow Activity Feed Active
Workflows Active
Component Status
BetterCloud for G Suite Active
General Information Active
Live Chat Widget Active
Track Active
Active
Atlassian Active
Azure AD Active
BambooHR Active
Box Active
Dropbox Active
Google Active
Namely Active
Office 365 Active
Okta Active
OneLogin Active
Salesforce Active
Slack Active
Slack Enterprise Grid Active
Workday Active
Zendesk Active
Zoom Active
Active
Alerts Active
Applications Active
Audit Logs Active
Content Scanning Active
Core Services Active
Dashboard Active
Data Protection Active
Directory Active
Files Active
Global Search Active
Grids / User Interface Active
Platform API Active
Privileges Active
Workflow Activity Feed Active
Workflows Active

Latest BetterCloud outages and incidents.

View the latest incidents for BetterCloud and check for official updates:

Updates:

  • Time: Aug. 22, 2023, 8:41 p.m.
    Status: Resolved
    Update: We have resolved the issue that was affecting certain on-demand-based workflows and a small subset of actions. We appreciate your patience! If you have any questions, please contact Support: [email protected]
  • Time: Aug. 22, 2023, 8:27 p.m.
    Status: Monitoring
    Update: We have taken action to fix the issue that was affecting certain on-demand-based workflows and a small subset of actions. We are currently monitoring the system. We will provide another update as soon as possible. If you have any questions, please contact Support: [email protected]
  • Time: Aug. 22, 2023, 7:46 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that may be affecting certain on-demand-based workflows and a small subset of actions. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: [email protected].

Updates:

  • Time: Aug. 17, 2023, 4:49 p.m.
    Status: Resolved
    Update: We have resolved the issue that was impacting the Workflows UI in app.bettercloud.com. Please note that the workflows and alerts are continuing to perform as expected. We appreciate your patience! If you have any questions, please contact Support: [email protected]
  • Time: Aug. 16, 2023, 9:05 p.m.
    Status: Monitoring
    Update: We have taken action to fix the issue that was the Workflows UI in app.bettercloud.com. Please note that the workflows and alerts are continuing to perform as expected. We will provide another update as soon as possible. If you have any questions, please contact Support: [email protected]
  • Time: Aug. 16, 2023, 6:55 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that is impacting the Workflows UI in app.bettercloud.com. Please note that the workflows and alerts are continuing to perform as expected. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: [email protected]

Updates:

  • Time: July 18, 2023, 10:06 p.m.
    Status: Resolved
    Update: We have continued to monitor the app.bettercloud.com UI for stability. At this time, all UI components of app.bettercloud.com are functioning correctly. Please reach out to our Support team by emailing [email protected] if you have any questions.
  • Time: July 18, 2023, 8:18 p.m.
    Status: Monitoring
    Update: We are continuing to monitor the app.bettercloud.com UI for stability. At this time, all UI components of app.bettercloud.com are functioning correctly. Please reach out to our Support team by emailing [email protected] if you have any questions.
  • Time: July 18, 2023, 6:16 p.m.
    Status: Monitoring
    Update: We have identified and resolved the issue impacting the app.bettercloud.com UI. We are moving this incident to a monitoring state as we monitor for stability. If you have any questions, please contact Support: [email protected]
  • Time: July 18, 2023, 5:37 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that is impacting the UI of app.bettercloud.com. Customers may experience trouble loading the Workflows grids, Actions menu, and other UI components. Customers attempting to run On Demand workflows may experience a delay in those Workflows executing. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: [email protected]

Updates:

  • Time: July 19, 2023, 5:36 p.m.
    Status: Resolved
    Update: We have resolved the issue that impacted a subset of customer's workflow instances in BetterCloud. The impacted workflows have been reprocessed successfully. If you have any questions, please contact Support: [email protected]
  • Time: July 17, 2023, 4:59 p.m.
    Status: Monitoring
    Update: We have taken action to fix a subset of customer's workflow instances in BetterCloud. The impacted workflows have been reprocessed successfully and customers may notice delayed Wait for Duration steps. We are currently monitoring the issue and we will provide another update as soon as possible. If you have any questions, please contact Support: [email protected]
  • Time: July 15, 2023, 3:02 a.m.
    Status: Identified
    Update: We have taken action to fix a subset of customer's workflow instances in BetterCloud. The impacted workflows will be reprocessed and customers may notice delayed Wait for Duration steps. We will provide another update as soon as possible. If you have any questions, please contact Support: [email protected]
  • Time: July 14, 2023, 7:56 p.m.
    Status: Investigating
    Update: We are currently investigating an issue affecting a subset of customer's Workflow instances. We will provide another update as soon as possible. If you have any questions, please contact Support: [email protected].

Updates:

  • Time: June 10, 2023, 5:33 p.m.
    Status: Resolved
    Update: We have taken action to fix the issue that was affecting Workflows and related pages. Workflows Manager, Builder, and Activity Feed pages are now loading successfully. We have successfully reprocessed any impacted workflows. We appreciate your patience! If you have any questions, please contact Support: [email protected]
  • Time: June 9, 2023, 5:37 p.m.
    Status: Monitoring
    Update: We have taken action to fix the issue that was affecting Workflows and related pages. Workflows Manager, Builder, and Activity Feed pages are now loading successfully and we are continuing to monitor these pages. We are working to identify and reprocess any delayed workflows. We will provide another update once available. If you have any questions, please contact Support: [email protected]
  • Time: June 9, 2023, 5:27 p.m.
    Status: Identified
    Update: We have taken action to fix the issue that was affecting Workflows and related pages. Workflows Manager, Builder, and Activity Feed pages are now loading successfully and we are continuing to monitor these pages. We are working to identify and reprocess any delayed workflows. We will provide another update once available. If you have any questions, please contact Support: [email protected]
  • Time: June 9, 2023, 1:19 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that is affecting Workflows and related pages. As a result, users may experience issues loading Workflows Manager, Builder, and Activity Feed pages and delayed workflows. We will provide updates here as we work towards a resolution. If you have any questions, please <a href="mailto:[email protected]">contact our Support team.</a>

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Frequently Asked Questions - BetterCloud

Is there a BetterCloud outage?
The current status of BetterCloud is: Systems Active
Where can I find the official status page of BetterCloud?
The official status page for BetterCloud is here
How can I get notified if BetterCloud is down or experiencing an outage?
To get notified of any status changes to BetterCloud, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of BetterCloud every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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