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Is there an BigCommerce outage?

BigCommerce status: Systems Active

Last checked: 4 minutes ago

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BigCommerce outages and incidents

Outage and incident data over the last 30 days for BigCommerce.

There have been 5 outages or incidents for BigCommerce in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for BigCommerce

Outlogger tracks the status of these components for Xero:

API & Webhooks Active
Checkout & Payment Processing Active
Control Panel Active
Email Active
Reporting & Analytics Active
Storefront Active
Avalara Active
Braintree Active
Braintree PayPal Processing Active
Stripe Active
B2B Edition - API Active
B2B Edition - Buyers Portal Active
B2B Edition - Dashboard Active
Client Portal Active
Support Center Active
Component Status
API & Webhooks Active
Checkout & Payment Processing Active
Control Panel Active
Email Active
Reporting & Analytics Active
Storefront Active
Active
Avalara Active
Braintree Active
Braintree PayPal Processing Active
Stripe Active
Active
B2B Edition - API Active
B2B Edition - Buyers Portal Active
B2B Edition - Dashboard Active
Active
Client Portal Active
Support Center Active

Latest BigCommerce outages and incidents.

View the latest incidents for BigCommerce and check for official updates:

Updates:

  • Time: June 4, 2024, 2 p.m.
    Status: Resolved
    Update: BigCommerce Engineers have resolved the issue and Page Builder is now operational.
  • Time: June 4, 2024, 1:45 p.m.
    Status: Identified
    Update: BigCommerce engineers have identified the issue and are implementing a fix.
  • Time: June 4, 2024, 12:58 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: June 4, 2024, 12:16 p.m.
    Status: Investigating
    Update: BigCommerce engineers are investigating an issue with page builder. We will provide an update shortly.

Updates:

  • Time: May 31, 2024, 4:34 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 31, 2024, 2:41 p.m.
    Status: Monitoring
    Update: Authorize.Net have implemented a fix and are monitoring the issue on their end. We will keep monitoring this incident and provide an update accordingly. For detailed information around Authorize.Net incident, please visit https://status.authorize.net/incidents/72n0yljtnsm5.
  • Time: May 31, 2024, 9:09 a.m.
    Status: Monitoring
    Update: Authorize.Net have implemented a fix and are monitoring the issue on their end. We will keep monitoring this incident and provide an update accordingly. For detailed information around Authorize.Net incident, please visit https://status.authorize.net/incidents/72n0yljtnsm5.
  • Time: May 31, 2024, 5:23 a.m.
    Status: Monitoring
    Update: Authorize.Net have implemented a fix and are monitoring the issue on their end. We will keep monitoring this incident and provide an update accordingly. For detailed information around Authorize.Net incident, please visit https://status.authorize.net/incidents/72n0yljtnsm5.
  • Time: May 31, 2024, 1:25 a.m.
    Status: Monitoring
    Update: Authorize.Net is still experiencing technical issue. We are seeing successful payments for a subset of requests and will keep monitoring this incident. We will provide an update accordingly. For detailed information around Authorize.Net incident, please visit https://status.authorize.net/incidents/72n0yljtnsm5.
  • Time: May 30, 2024, 11:06 p.m.
    Status: Identified
    Update: Authorize.Net is currently experiencing a technical issue. This also impacts BigCommerce stores with Authorize.Net configured and can be tracked at https://status.authorize.net/incidents/72n0yljtnsm5.

Updates:

  • Time: May 28, 2024, 9:49 p.m.
    Status: Resolved
    Update: BigCommerce engineers identified an issue impacting availability with a subset of stores. Engineers implemented a fix at 21:37 UTC and all services returned to normal operations at 21:40 UTC.
  • Time: May 28, 2024, 9:40 p.m.
    Status: Investigating
    Update: BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores. We will provide an update shortly.

Updates:

  • Time: May 24, 2024, 6:01 p.m.
    Status: Resolved
    Update: BigCommerce Engineers resolved the issue and B2B Edition functionality has returned to normal.
  • Time: May 24, 2024, 5:56 p.m.
    Status: Monitoring
    Update: Monitoring - A fix has been implemented and we are monitoring the results.
  • Time: May 24, 2024, 5:50 p.m.
    Status: Identified
    Update: Our engineers have identified the issue and are implementing a fix.
  • Time: May 24, 2024, 5:44 p.m.
    Status: Investigating
    Update: BigCommerce engineers are investigating an availability issue with B2B Edition on all stores.

Updates:

  • Time: May 21, 2024, 11:01 a.m.
    Status: Resolved
    Update: BigCommerce Engineers resolved the issue and the widgets are available in the Page Builder.
  • Time: May 21, 2024, 10:52 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 21, 2024, 10:07 a.m.
    Status: Investigating
    Update: BigCommerce engineers are currently investigating reports from several merchants that the widgets are missing in the Page Builder.

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Frequently Asked Questions - BigCommerce

Is there a BigCommerce outage?
The current status of BigCommerce is: Systems Active
Where can I find the official status page of BigCommerce?
The official status page for BigCommerce is here
How can I get notified if BigCommerce is down or experiencing an outage?
To get notified of any status changes to BigCommerce, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of BigCommerce every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does BigCommerce do?
Discover how BigCommerce can enhance your business with advanced ecommerce features, at a reduced cost and simplified process.

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