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Is there an Bloomreach outage?

Bloomreach status: Systems Active

Last checked: 3 minutes ago

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Bloomreach outages and incidents

Outage and incident data over the last 30 days for Bloomreach.

There have been 2 outages or incidents for Bloomreach in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Bloomreach

Outlogger tracks the status of these components for Xero:

Bloomreach Content SaaS Active
Asia Pacific Northeast (JP) Active
Asia Pacific Northeast (KR) Active
Asia Pacific Southeast (AU) Active
Asia Pacific Southeast (SG) Active
CA Central Active
EU Central Active
EU West Active
EU West-2 Active
US East Active
US Northeast Active
US Northwest Active
US West Active
C7S Active
CA1 Active
CIN Active
CIS Active
ENG Active
EU1 Active
EU2 Active
EXP Active
UK1 Active
US1 Active
US2 Active
US3 Active
Bloomreach Cloud APAC Active
Bloomreach Cloud EU-A (NL) Active
Bloomreach Cloud EU-B (NL2) Active
Bloomreach Cloud US Active
brSM EMEA Active
brSM US Active
Component Status
Bloomreach Content SaaS Active
Active
Asia Pacific Northeast (JP) Active
Asia Pacific Northeast (KR) Active
Asia Pacific Southeast (AU) Active
Asia Pacific Southeast (SG) Active
CA Central Active
EU Central Active
EU West Active
EU West-2 Active
US East Active
US Northeast Active
US Northwest Active
US West Active
Active
C7S Active
CA1 Active
CIN Active
CIS Active
ENG Active
EU1 Active
EU2 Active
EXP Active
UK1 Active
US1 Active
US2 Active
US3 Active
Active
Bloomreach Cloud APAC Active
Bloomreach Cloud EU-A (NL) Active
Bloomreach Cloud EU-B (NL2) Active
Bloomreach Cloud US Active
Active
brSM EMEA Active
brSM US Active

Latest Bloomreach outages and incidents.

View the latest incidents for Bloomreach and check for official updates:

Updates:

  • Time: Aug. 31, 2021, 9:48 p.m.
    Status: Resolved
    Update: This incident has been resolved. Dashboard is operational.
  • Time: Aug. 31, 2021, 9:07 p.m.
    Status: Monitoring
    Update: Bloomreach dashboard is now operational and we are continuing to monitor. Our apologies for the inconvenience.
  • Time: Aug. 31, 2021, 8:34 p.m.
    Status: Investigating
    Update: Our Engineering Team is working to restore services as quickly as possible. We will continue to keep you updated. Apologies for the inconvenience caused
  • Time: Aug. 31, 2021, 7:13 p.m.
    Status: Investigating
    Update: Bloomreach dashboard is currently unavailable due to an issue with our authentication service. We are actively working in resolving the issue. We apologize for the inconvenience and will continue to provide you updates. Should you have any questions, please feel free to reach out to [email protected]

Updates:

  • Time: June 22, 2021, 2:27 p.m.
    Status: Resolved
    Update: Dear Customer, The feed processing challenge is resolved by Engineering. Bloomreach does appreciate your patience and partnership while we worked on this. Thanks and Best Regards, Bloomreach Support Team
  • Time: June 22, 2021, 1:03 p.m.
    Status: Investigating
    Update: We are observing feeds being processed and recovery is underway now. We are continuing to monitor the feed processing. Thanks again for your patience.
  • Time: June 22, 2021, 9:31 a.m.
    Status: Investigating
    Update: Dear Customer, We are currently experiencing a delay in the feed processing. Our teams are busy investigating the situation and mitigating as soon as possible. We apologize for the inconvenience caused. We will keep you informed and will update you immediately as soon as we have any more information or an estimated resolution time. Kind regards, Bloomreach Support team.

Updates:

  • Time: June 22, 2021, 5:04 a.m.
    Status: Resolved
    Update: Dear Customer, The feed processing challenge is resolved by Engineering. Bloomreach does appreciate your patience and partnership while we worked on this. Thanks and Best Regards, Bloomreach Support Team
  • Time: June 22, 2021, 4:44 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: June 22, 2021, 4:28 a.m.
    Status: Monitoring
    Update: We are seeing runs progressing and are continuing to monitor. Thanks Bloomreach Support Team
  • Time: June 22, 2021, 3:57 a.m.
    Status: Identified
    Update: We are observing feeds being processed and recover is underway now. We are continuing to monitor on the feed queue Thanks again for your patience.
  • Time: June 21, 2021, 11:57 p.m.
    Status: Investigating
    Update: Dear Customer, Please note that this is an all hands on the deck for Bloomreach and we are actively working on this and will be providing timely updates. We do appreciate your patience and understanding while we work on this challenge. Thank you, Bloomreach Support team
  • Time: June 21, 2021, 9:42 p.m.
    Status: Investigating
    Update: Dear Customer, We are currently experiencing a delay in the feed processing. Our teams are busy investigating the situation and mitigating as soon as possible. We apologize for the inconvenience caused. We will keep you informed and will update you immediately as soon as we have any more information or an estimated resolution time. Kind regards, Bloomreach Support team.

Updates:

  • Time: April 21, 2021, 3:11 p.m.
    Status: Resolved
    Update: Dear Customer, We are glad to inform you the platform availability has been restored. Please verify the availability of your Bloomreach applications and let us know if you are still experiencing any problems. If you have any further questions or need additional assistance, please let us know. Best regards, Bloomreach Support team
  • Time: April 21, 2021, 3 p.m.
    Status: Investigating
    Update: Dear Customer, We are currently experiencing a disruption in the availability of the Bloomreach Cloud platform. Our infrastructure team is busy investigating the situation and attempting to restore availability as soon as possible. We apologize for the inconvenience caused. We will keep you informed and will update you immediately as soon as we have any more information or an estimated resolution time. Kind regards, Bloomreach Support team.

Updates:

  • Time: April 20, 2021, 8:28 p.m.
    Status: Resolved
    Update: Dear Customer This incident has been resolved. Best Regards Bloomreach
  • Time: April 20, 2021, 6:58 p.m.
    Status: Investigating
    Update: Dear Customer, We are still working with our third party authentication provider to restore services as quickly as possible. We understand this is causing an impact and apologize for the inconvenience caused. Best Regards, Bloomreach Team
  • Time: April 20, 2021, 4:05 p.m.
    Status: Investigating
    Update: Dear Customer, We are currently experiencing a disruption in the availability of the Bloomreach Search & Merchandising Dashboard. Dashboard users are unable to login. The issue has arisen due to third party authentication service Bloomreach dashboard uses. Our team is actively working with the 3rd party provider to restore service as soon as possible. This dashboard login issue that you are experiencing doesn't affect our search API calls. We apologize for the inconvenience caused. We will keep you informed and will update you immediately as soon as we have any more information or an estimated resolution time. Kind regards, Bloomreach Support team.

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Frequently Asked Questions - Bloomreach

Is there a Bloomreach outage?
The current status of Bloomreach is: Systems Active
Where can I find the official status page of Bloomreach?
The official status page for Bloomreach is here
How can I get notified if Bloomreach is down or experiencing an outage?
To get notified of any status changes to Bloomreach, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Bloomreach every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Bloomreach do?
Bloomreach uses AI and real-time data to personalize the e-commerce experience, connecting customers with what they want to see.

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