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Is there an Bloomreach outage?

Bloomreach status: Systems Active

Last checked: 8 minutes ago

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Bloomreach outages and incidents

Outage and incident data over the last 30 days for Bloomreach.

There have been 2 outages or incidents for Bloomreach in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Bloomreach

Outlogger tracks the status of these components for Xero:

Bloomreach Content SaaS Active
Asia Pacific Northeast (JP) Active
Asia Pacific Northeast (KR) Active
Asia Pacific Southeast (AU) Active
Asia Pacific Southeast (SG) Active
CA Central Active
EU Central Active
EU West Active
EU West-2 Active
US East Active
US Northeast Active
US Northwest Active
US West Active
C7S Active
CA1 Active
CIN Active
CIS Active
ENG Active
EU1 Active
EU2 Active
EXP Active
UK1 Active
US1 Active
US2 Active
US3 Active
Bloomreach Cloud APAC Active
Bloomreach Cloud EU-A (NL) Active
Bloomreach Cloud EU-B (NL2) Active
Bloomreach Cloud US Active
brSM EMEA Active
brSM US Active
Component Status
Bloomreach Content SaaS Active
Active
Asia Pacific Northeast (JP) Active
Asia Pacific Northeast (KR) Active
Asia Pacific Southeast (AU) Active
Asia Pacific Southeast (SG) Active
CA Central Active
EU Central Active
EU West Active
EU West-2 Active
US East Active
US Northeast Active
US Northwest Active
US West Active
Active
C7S Active
CA1 Active
CIN Active
CIS Active
ENG Active
EU1 Active
EU2 Active
EXP Active
UK1 Active
US1 Active
US2 Active
US3 Active
Active
Bloomreach Cloud APAC Active
Bloomreach Cloud EU-A (NL) Active
Bloomreach Cloud EU-B (NL2) Active
Bloomreach Cloud US Active
Active
brSM EMEA Active
brSM US Active

Latest Bloomreach outages and incidents.

View the latest incidents for Bloomreach and check for official updates:

Updates:

  • Time: June 21, 2022, 7:46 a.m.
    Status: Resolved
    Update: Dear Customer, Today at approximately 06:34 AM UTC, Cloudflare declared a critical P0 incident. Connectivity in Cloudflare’s network has been disrupted in broad regions. This affected multiple Content PaaS customers using the bloomreach.cloud domain. Customers on Content SaaS or using other domains are not affected. At 07:20 UTC Cloudflare implemented a fix, we are actively monitoring your application. Please verify the availability of your Bloomreach applications and let us know if you are still experiencing any problems. If you have any further questions or need additional assistance, please let us know. Best regards, Bloomreach Support team

Updates:

  • Time: May 27, 2022, 12:39 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 26, 2022, 10:06 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 26, 2022, 9:57 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: May 26, 2022, 9:31 p.m.
    Status: Investigating
    Update: Dear Customer, We are currently experiencing a disruption in the availability of Bloomreach Suggest. We apologize for the inconvenience caused. We will keep you informed and will update you immediately as soon as we have any more information. Kind regards, Bloomreach Support team.

Updates:

  • Time: April 26, 2022, 2:40 p.m.
    Status: Resolved
    Update: Dear Customer, We are glad to inform you the search has been restored. Please verify the availability of your Bloomreach applications and let us know if you are still experiencing any problems. We apologize for the inconvenience caused. If you have any further questions or need additional assistance, please reach out to support. Best regards, Bloomreach Support team
  • Time: April 26, 2022, 2:29 p.m.
    Status: Identified
    Update: The issue has been identified and we are in recovery mode at the moment.
  • Time: April 26, 2022, 2:27 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: April 26, 2022, 2:25 p.m.
    Status: Investigating
    Update: Dear Customer, We are currently experiencing a disruption in the availability of the Bloomreach Search. We apologize for the inconvenience caused. We will keep you informed and will update you immediately as soon as we have any more information. Kind regards, Bloomreach Support team.

Updates:

  • Time: Feb. 8, 2022, 8:42 p.m.
    Status: Resolved
    Update: Dear Customer, The feed indexing delay is resolved. We do apologize for the inconvenience caused. Thanks and Best Regards, Bloomreach Support Team
  • Time: Feb. 8, 2022, 2:41 p.m.
    Status: Monitoring
    Update: Dear Customer, Although the issue is resolved, we are currently experiencing a delay in the feed processing. Our team is addressing that right now. We will keep you posted on the status. Kind regards, Bloomreach Support team
  • Time: Feb. 8, 2022, 12:27 p.m.
    Status: Investigating
    Update: Dear Customer, The feed processing challenge is resolved by Engineering. Bloomreach does appreciate your patience and partnership while we worked on this. Thanks and Best Regards, Bloomreach Support Team
  • Time: Feb. 8, 2022, 9:53 a.m.
    Status: Investigating
    Update: Dear Customer, Our team has made progress into the root cause of the incident and is working on mitigation. We now see reduced errors with the service involved, but the resolution is still in progress. We will keep you posted on further developments. Kind regards, Bloomreach Support team
  • Time: Feb. 8, 2022, 7:26 a.m.
    Status: Investigating
    Update: Dear Customer, We are currently experiencing a delay in the feed processing. Our teams are busy investigating the situation and mitigating it as soon as possible. The anticipated time for resolution is about 4 hours. We apologize for the inconvenience caused. We will keep you informed on an hourly basis. Kind regards, Bloomreach Support team

Updates:

  • Time: Feb. 3, 2022, 5:57 p.m.
    Status: Resolved
    Update: Dear Customer, We are glad to be able to confirm you that the platform availability of Bloomreach Search & Merch is fully restored, we haven't seen incidents since the last update. Please verify the availability of your Bloomreach applications and let us know if you are still experiencing any problems. If you have any further questions or need additional assistance, please let us know. Best regards, Bloomreach Support team
  • Time: Feb. 3, 2022, 5:56 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Feb. 3, 2022, 5:41 p.m.
    Status: Investigating
    Update: Dear Customer, We are currently experiencing a degradation in the performance of Bloomreach Search & Merch platform leading to higher latency. Our teams are busy investigating the situation and attempting to restore availability as soon as possible. We apologize for the inconvenience caused. We will keep you informed and will update you immediately as soon as we have any more information or an estimated resolution time. Kind regards, Bloomreach Support team.

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Frequently Asked Questions - Bloomreach

Is there a Bloomreach outage?
The current status of Bloomreach is: Systems Active
Where can I find the official status page of Bloomreach?
The official status page for Bloomreach is here
How can I get notified if Bloomreach is down or experiencing an outage?
To get notified of any status changes to Bloomreach, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Bloomreach every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Bloomreach do?
Bloomreach uses AI and real-time data to personalize the e-commerce experience, connecting customers with what they want to see.

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