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Is there an Blue Triangle outage?

Blue Triangle status: Systems Active

Last checked: 52 seconds ago

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Blue Triangle outages and incidents

Outage and incident data over the last 30 days for Blue Triangle.

There have been 0 outages or incidents for Blue Triangle in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Blue Triangle

Outlogger tracks the status of these components for Xero:

Customer Portal Active
Data Ingestion Active
Public API Active
Realtime Dashboard Active
Synthetic Monitoring Active
Component Status
Customer Portal Active
Data Ingestion Active
Public API Active
Realtime Dashboard Active
Synthetic Monitoring Active

Latest Blue Triangle outages and incidents.

View the latest incidents for Blue Triangle and check for official updates:

Updates:

  • Time: June 24, 2020, 6:27 p.m.
    Status: Resolved
    Update: Between 11:00 and 11:15 EDT today we experienced a temporary disruption to our data ingestion that affected a limited number of accounts. This was quickly identified and resolved by our IT and Operations team.
  • Time: June 24, 2020, 3:47 p.m.
    Status: Monitoring
    Update: Between 11:00 and 11:15 today we experienced a temporary disruption to our data ingestion that affected a limited number of accounts. This was quickly identified and resolved by our IT and Operations team.

Updates:

  • Time: April 22, 2020, 4:56 p.m.
    Status: Resolved
    Update: This incident has been resolved and access to the US Portal has now been restored. We are analyzing the reason we had the issue and will be taking measures to prevent this in the future.
  • Time: April 22, 2020, 4:48 p.m.
    Status: Investigating
    Update: We are currently experiencing an issue with one of our subsystems that is affecting connectivity to our US Portal (https://portal.bluetriangle.com/). Our EU Portal is unaffected and operating normally (https://portal.bluetriangle.de/). We are investigating the issue with the US Portal and will provide updates as we learn more.

Updates:

  • Time: March 23, 2020, 7:29 p.m.
    Status: Resolved
    Update: Our systems have been up and running since 13:50 EDT today, and we can now confirm this incident is resolved. Our team will begin working on measures to prevent this from happening in the future.
  • Time: March 23, 2020, 5:51 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 23, 2020, 5:46 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being worked on now.
  • Time: March 23, 2020, 5:39 p.m.
    Status: Investigating
    Update: We are currently experiencing an issue with one of our subsystems that is affecting connectivity to our Customer Portal and public API. We are currently investigating the issue and will provide updates as we learn more.

Updates:

  • Time: Oct. 9, 2019, 4:53 p.m.
    Status: Resolved
    Update: From 12:15-12:28 PM EDT, Blue Triangle experienced a cloud service provider issue which affected a portion of RUM data collected in US-West only. Data has redirected away from this failed infrastructure and collection has returned to normal.

Updates:

  • Time: Aug. 26, 2019, 9:02 p.m.
    Status: Resolved
    Update: We have identified and resolved the data ingestion issue that occurred between 3:33 and 3:55 PM EDT today. Customers may see some artifacts in the real time dashboard system, however all data for this time period was collected and all systems are now operating normally. Please respond to this email if you have any questions.
  • Time: Aug. 26, 2019, 7:59 p.m.
    Status: Investigating
    Update: We have identified an issue causing a delay in data ingestion. This may be affecting your real-time dashboards. We are currently investigating the issue and will send updates as soon as we know more information.

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Frequently Asked Questions - Blue Triangle

Is there a Blue Triangle outage?
The current status of Blue Triangle is: Systems Active
Where can I find the official status page of Blue Triangle?
The official status page for Blue Triangle is here
How can I get notified if Blue Triangle is down or experiencing an outage?
To get notified of any status changes to Blue Triangle, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Blue Triangle every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Blue Triangle do?
Blue Triangle correlates website performance improvements to customer experience, conversions, and revenue.