Is there an BlueOptima outage?
BlueOptima status: Systems Active
Last checked: 6 minutes ago
Get notified about any outages, downtime or incidents for BlueOptima and 1800+ other cloud vendors. Monitor 10 companies, for free.
Last checked: 6 minutes ago
Get notified about any outages, downtime or incidents for BlueOptima and 1800+ other cloud vendors. Monitor 10 companies, for free.
Outage and incident data over the last 30 days for BlueOptima.
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Sign Up NowOutlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| Central Server | Active |
| UIX | Active |
View the latest incidents for BlueOptima and check for official updates:
Description: An issue occurred with the BI dataset refresh which resulted in the BI refresh process failing without triggering the alarms set. A new BI refresh will be triggered and we are working on getting them completed for all clients. This page will be updated once the new BI refresh is completed. Root cause investigation is in progress, and this page will be updated with the details once concluded Update : The issue is resolved now. A new BI refresh was triggered and completed for all impacted clients at 2022-09-12 08:54:30.461 UTC. It is necessary to regenerate any BI datasets that were created before 2022-09-12 08:54:30.461025 UTC
Status: Resolved
Impact: None | Started At: Sept. 11, 2022, 6 p.m.
Description: An issue occurred with the BI dataset refresh which resulted in the BI refresh process failing without triggering the alarms set. A new BI refresh will be triggered and we are working on getting them completed for all clients. This page will be updated once the new BI refresh is completed. Root cause investigation is in progress, and this page will be updated with the details once concluded Update : The issue is resolved now. A new BI refresh was triggered and completed for all impacted clients at 2022-09-12 08:54:30.461 UTC. It is necessary to regenerate any BI datasets that were created before 2022-09-12 08:54:30.461025 UTC
Status: Resolved
Impact: None | Started At: Sept. 11, 2022, 6 p.m.
Description: High API failure rate was observed starting from 5:45 GMT to 5:50 GMT. The issue was identified by the team and resolved. This was due to an ongoing change regarding addition of new field to the Manage Developers page.
Status: Resolved
Impact: None | Started At: Sept. 7, 2022, 6 a.m.
Description: High API failure rate was observed starting from 5:45 GMT to 5:50 GMT. The issue was identified by the team and resolved. This was due to an ongoing change regarding addition of new field to the Manage Developers page.
Status: Resolved
Impact: None | Started At: Sept. 7, 2022, 6 a.m.
Description: The issue was related to a processing clock created and not cleared when data remapping fails under certain cases. The issue has been resolved and deployed into production. We have additionally made further improvements to our BI Refresh monitoring process
Status: Postmortem
Impact: None | Started At: Sept. 4, 2022, 6:30 a.m.
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