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Is there an BluIP outage?

BluIP status: Systems Active

Last checked: 5 minutes ago

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BluIP outages and incidents

Outage and incident data over the last 30 days for BluIP.

There have been 0 outages or incidents for BluIP in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for BluIP

Outlogger tracks the status of these components for Xero:

Akixi Active
bluip.io Active
Call Recording Active
DMS Active
E911 Services Active
Endpoint Registration Active
External ISP Carriers (Non-BluIP) Active
Loki Active
Master Access Active
Microsoft Teams Calling Active
myPortal Active
Online Support Active
Orion (Billing) Active
Palladion/Sniffer Active
Peering Active
QoS Tool Active
SBC (Session Border Controller) Active
UC-One Active
Underlying Carrier Active
Underlying Infrastructure Active
Unity Active
Virtual Fax Active
Voice - Inbound Active
Voice Inbound - Toll Free Active
Voicemail Active
Voice - Outbound Active
Webex Active
XSI Integrations Active
AI Engines Active
Frontend IVR / AI API Platform Active
Fulfillment Active
Reporting Active
SMS Active
Ticketing System Active
Voice AI Active
WebRTC Portal Login Active
WebRTC Voice Services Active
Call Center Client Active
CC Reporting Active
Dialer V3 Active
Dialer V5 Active
Chicago Active
Los Angeles Active
Component Status
Akixi Active
bluip.io Active
Call Recording Active
DMS Active
E911 Services Active
Endpoint Registration Active
External ISP Carriers (Non-BluIP) Active
Loki Active
Master Access Active
Microsoft Teams Calling Active
myPortal Active
Online Support Active
Orion (Billing) Active
Palladion/Sniffer Active
Peering Active
QoS Tool Active
SBC (Session Border Controller) Active
UC-One Active
Underlying Carrier Active
Underlying Infrastructure Active
Unity Active
Virtual Fax Active
Voice - Inbound Active
Voice Inbound - Toll Free Active
Voicemail Active
Voice - Outbound Active
Webex Active
XSI Integrations Active
Active
AI Engines Active
Frontend IVR / AI API Platform Active
Active
Fulfillment Active
Reporting Active
SMS Active
Ticketing System Active
Voice AI Active
WebRTC Portal Login Active
WebRTC Voice Services Active
Active
Call Center Client Active
CC Reporting Active
Active
Dialer V3 Active
Dialer V5 Active
Active
Chicago Active
Los Angeles Active

Latest BluIP outages and incidents.

View the latest incidents for BluIP and check for official updates:

Updates:

  • Time: Sept. 10, 2024, 6:22 p.m.
    Status: Resolved
    Update: This incident has been resolved. Should you need further assistance please do not hesitate to contact BluIP support.
  • Time: Aug. 30, 2024, 6:37 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 30, 2024, 3:28 p.m.
    Status: Investigating
    Update: BluIP is currently investigating reports of device registration & download of configuration files issues. Please proceed to reboot your devices before contacting BluIP support, should a device not come up after issuing a device reboot please contact BluIP support at [email protected] for further investigation.

Updates:

  • Time: June 25, 2024, 5:33 p.m.
    Status: Resolved
    Update: This incident has been resolved and we will continue to monitor with the ULC. Thank you for your patience in this matter. If you have any questions, please open a ticket with BluIP Support at [email protected].
  • Time: June 24, 2024, 9:11 p.m.
    Status: Monitoring
    Update: A fix has been implemented by the ULC and we are monitoring results. Please contact BluIP support if you are continuing to have inbound dialing issues. We appreciate your patience in the matter.
  • Time: June 24, 2024, 5:18 p.m.
    Status: Identified
    Update: We are currently experiencing an issue with one of our underlying carriers, which is causing intermittent disruptions to inbound dialing with some customers. Our team is actively working with the carrier to resolve this issue as quickly as possible. We will provide updates as we receive more information and progress towards a resolution.

Updates:

  • Time: June 13, 2024, 8:45 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 13, 2024, 8:45 p.m.
    Status: Monitoring
    Update: Vendor's engineering team has completed remediation activities and services are now restored. We will continue to monitor to ensure service stability.
  • Time: June 13, 2024, 7:44 p.m.
    Status: Investigating
    Update: Locations: All Regions Vendor's Engineering team is currently investigating an issue impacting push notifications for Webex for BroadWorks users. Affected users may encounter missed calls due to push notification failures. Vendor is currently working to restore the service and apologize for any inconvenience this may cause.
  • Time: June 13, 2024, 7:36 p.m.
    Status: Investigating
    Update: We are currently investigating reports of PUSH notifications not showing up for inbound calls to Webex mobile devices.

Updates:

  • Time: Nov. 8, 2024, 5:54 p.m.
    Status: Resolved
    Update: Reporting operational and issues resolved. Please contact BluIP support if you have any further concern. Thank you!
  • Time: Jan. 31, 2024, 3:56 p.m.
    Status: Identified
    Update: BluIP is currently experiencing a disruption of service with AIVA Connect Business Intelligence. ***This only impacts those users with custom reporting for AIVA Connect. *** We have identified the issue and our engineering and analytics team is working to resolve. We will provide an ETA as more information is available. If you have any questions or concerns, please contact BluIP Support at [email protected].

Updates:

  • Time: Nov. 27, 2023, 7:23 p.m.
    Status: Resolved
    Update: Issue has been resolved. If you have any further concerns, please contact BluIP Support.
  • Time: Nov. 23, 2023, 3:56 a.m.
    Status: Monitoring
    Update: Microsoft Azure performance has improved and we are continuing to monitor. If you have any questions, please contact BluIP Support.
  • Time: Nov. 22, 2023, 8:29 p.m.
    Status: Identified
    Update: BluIP has received some reports of login and ACD status updates with the AIVA Connect Platform. We have identified the issue and are working with our technology partners to resolve. The issue has been identified and are attributed to delays with Microsoft Azure Cloud infrastructure. We are currently working with Microsoft and monitoring progress. We will update you as more information becomes available; thank you for your patience in this matter. Note: This service interruption looks to be intermittent and is not affecting all users. If you are having issues, please refresh your browser page affected.

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Frequently Asked Questions - BluIP

Is there a BluIP outage?
The current status of BluIP is: Systems Active
Where can I find the official status page of BluIP?
The official status page for BluIP is here
How can I get notified if BluIP is down or experiencing an outage?
To get notified of any status changes to BluIP, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of BluIP every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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