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Is there an BluIP outage?

BluIP status: Systems Active

Last checked: 57 seconds ago

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BluIP outages and incidents

Outage and incident data over the last 30 days for BluIP.

There have been 0 outages or incidents for BluIP in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for BluIP

Outlogger tracks the status of these components for Xero:

Akixi Active
bluip.io Active
Call Recording Active
DMS Active
E911 Services Active
Endpoint Registration Active
External ISP Carriers (Non-BluIP) Active
Loki Active
Master Access Active
Microsoft Teams Calling Active
myPortal Active
Online Support Active
Orion (Billing) Active
Palladion/Sniffer Active
Peering Active
QoS Tool Active
SBC (Session Border Controller) Active
UC-One Active
Underlying Carrier Active
Underlying Infrastructure Active
Unity Active
Virtual Fax Active
Voice - Inbound Active
Voice Inbound - Toll Free Active
Voicemail Active
Voice - Outbound Active
Webex Active
XSI Integrations Active
AI Engines Active
Frontend IVR / AI API Platform Active
Fulfillment Active
Reporting Active
SMS Active
Ticketing System Active
Voice AI Active
WebRTC Portal Login Active
WebRTC Voice Services Active
Call Center Client Active
CC Reporting Active
Dialer V3 Active
Dialer V5 Active
Chicago Active
Los Angeles Active
Component Status
Akixi Active
bluip.io Active
Call Recording Active
DMS Active
E911 Services Active
Endpoint Registration Active
External ISP Carriers (Non-BluIP) Active
Loki Active
Master Access Active
Microsoft Teams Calling Active
myPortal Active
Online Support Active
Orion (Billing) Active
Palladion/Sniffer Active
Peering Active
QoS Tool Active
SBC (Session Border Controller) Active
UC-One Active
Underlying Carrier Active
Underlying Infrastructure Active
Unity Active
Virtual Fax Active
Voice - Inbound Active
Voice Inbound - Toll Free Active
Voicemail Active
Voice - Outbound Active
Webex Active
XSI Integrations Active
Active
AI Engines Active
Frontend IVR / AI API Platform Active
Active
Fulfillment Active
Reporting Active
SMS Active
Ticketing System Active
Voice AI Active
WebRTC Portal Login Active
WebRTC Voice Services Active
Active
Call Center Client Active
CC Reporting Active
Active
Dialer V3 Active
Dialer V5 Active
Active
Chicago Active
Los Angeles Active

Latest BluIP outages and incidents.

View the latest incidents for BluIP and check for official updates:

Updates:

  • Time: Oct. 3, 2023, 3:53 p.m.
    Status: Resolved
    Update: Issue has been resolved by our technology partners and is working as normal.
  • Time: Oct. 2, 2023, 10:28 p.m.
    Status: Identified
    Update: BluIP has received some reports of voice issues with the AIVA Connect Platform. Note: This service interruption looks to be intermittent and is not affecting all users. We have identified the issue and are working with our technology partners to resolve. We will update you as more information becomes available; thank you for your patience in this matter.

Updates:

  • Time: Sept. 2, 2023, 6:30 a.m.
    Status: Resolved
    Update: Issue has been resolved by the ULC and BluIP will continue to monitor through the holiday weekend. An official RCA will be released once we have more information from the ULC. If you have any questions or concerns, please feel free to contact BluIP Support at [email protected]. Again, thank you for your patience in this matter.
  • Time: Sept. 2, 2023, 6:03 a.m.
    Status: Identified
    Update: BluIP has received some reports of inbound DID service interruption. We have identified an issue with a a Tier 1 ULC (Underlying Carrier) and we are investigating further. Thank you for your patience in this matter and we will update you as more information becomes available.

Updates:

  • Time: June 13, 2023, 4:03 p.m.
    Status: Resolved
    Update: Issue has been resolved.
  • Time: June 1, 2023, 7:20 a.m.
    Status: Monitoring
    Update: AIVA services have been restored. BluIP will continue to monitor for the next 24 hours. If you continue to have issues with AIVA services please contact BluIP Support at [email protected]. Thank you for your patience in this matter.
  • Time: June 1, 2023, 1:59 a.m.
    Status: Identified
    Update: UPDATE: BluIP has identified the issue and working with Microsoft Azure to resolve. This trouble is directly related a major outage from Microsoft Azure that is encompassing cloud infrastructure located in the western United States. We will update you with more information as it becomes available. Thank you for your patience.
  • Time: June 1, 2023, 12:16 a.m.
    Status: Investigating
    Update: BluIP is currently investigating reports of intermittent service issues with the AIVA Connect Console. We will update with more information as it becomes available. Thank you for your patience in this matter.

Updates:

  • Time: Sept. 12, 2022, 5:46 p.m.
    Status: Resolved
    Update: This incident has been resolved. BluIP will be releasing an official RCA regarding this service interruption as soon as we have complete information from all vendors involved. If you have any questions or concerns please open a ticket at [email protected]. Thank you for your patience in this matter.
  • Time: Sept. 8, 2022, 6:59 p.m.
    Status: Monitoring
    Update: WebRTC Voice Services and associated client(s) should now be operational. BluIP will continue to monitor. BluIP will be releasing an official RCA regarding this service interruption. If you have any questions or concerns please open a ticket at [email protected]. Thank you for your patience in this matter.
  • Time: Sept. 8, 2022, 4:31 p.m.
    Status: Identified
    Update: Issue has been identified and we are currently working to resolve. BluIP Support will update you as more information is available. Thank you for your patience.
  • Time: Sept. 8, 2022, 2:31 p.m.
    Status: Identified
    Update: BluIP is currently investigating reports of issues with Web-RTC. BluIP Support will update you as more information is available.

Updates:

  • Time: Nov. 22, 2022, 6:52 p.m.
    Status: Resolved
    Update: Services restored.
  • Time: Sept. 5, 2022, 4:14 a.m.
    Status: Identified
    Update: "https://portal.bluip.io" is currently in maintenance until further notice. If you have any questions or concerns, please email BluIP support at [email protected].

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Frequently Asked Questions - BluIP

Is there a BluIP outage?
The current status of BluIP is: Systems Active
Where can I find the official status page of BluIP?
The official status page for BluIP is here
How can I get notified if BluIP is down or experiencing an outage?
To get notified of any status changes to BluIP, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of BluIP every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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