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Is there an BluIP outage?

BluIP status: Systems Active

Last checked: 2 minutes ago

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BluIP outages and incidents

Outage and incident data over the last 30 days for BluIP.

There have been 0 outages or incidents for BluIP in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for BluIP

Outlogger tracks the status of these components for Xero:

Akixi Active
bluip.io Active
Call Recording Active
DMS Active
E911 Services Active
Endpoint Registration Active
External ISP Carriers (Non-BluIP) Active
Loki Active
Master Access Active
Microsoft Teams Calling Active
myPortal Active
Online Support Active
Orion (Billing) Active
Palladion/Sniffer Active
Peering Active
QoS Tool Active
SBC (Session Border Controller) Active
UC-One Active
Underlying Carrier Active
Underlying Infrastructure Active
Unity Active
Virtual Fax Active
Voice - Inbound Active
Voice Inbound - Toll Free Active
Voicemail Active
Voice - Outbound Active
Webex Active
XSI Integrations Active
AI Engines Active
Frontend IVR / AI API Platform Active
Fulfillment Active
Reporting Active
SMS Active
Ticketing System Active
Voice AI Active
WebRTC Portal Login Active
WebRTC Voice Services Active
Call Center Client Active
CC Reporting Active
Dialer V3 Active
Dialer V5 Active
Chicago Active
Los Angeles Active
Component Status
Akixi Active
bluip.io Active
Call Recording Active
DMS Active
E911 Services Active
Endpoint Registration Active
External ISP Carriers (Non-BluIP) Active
Loki Active
Master Access Active
Microsoft Teams Calling Active
myPortal Active
Online Support Active
Orion (Billing) Active
Palladion/Sniffer Active
Peering Active
QoS Tool Active
SBC (Session Border Controller) Active
UC-One Active
Underlying Carrier Active
Underlying Infrastructure Active
Unity Active
Virtual Fax Active
Voice - Inbound Active
Voice Inbound - Toll Free Active
Voicemail Active
Voice - Outbound Active
Webex Active
XSI Integrations Active
Active
AI Engines Active
Frontend IVR / AI API Platform Active
Active
Fulfillment Active
Reporting Active
SMS Active
Ticketing System Active
Voice AI Active
WebRTC Portal Login Active
WebRTC Voice Services Active
Active
Call Center Client Active
CC Reporting Active
Active
Dialer V3 Active
Dialer V5 Active
Active
Chicago Active
Los Angeles Active

Latest BluIP outages and incidents.

View the latest incidents for BluIP and check for official updates:

Updates:

  • Time: Jan. 9, 2015, 5:49 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 31, 2014, 6 p.m.
    Status: Monitoring
    Update: Toll Free calls are now reaching our network and processing correctly. We will continue to monitor.
  • Time: Dec. 31, 2014, 5:15 p.m.
    Status: Investigating
    Update: Inbound Toll Free calls are not currently reaching our network. We're working with our underlying carriers to identify and resolve the issue. Updates will follow.

Updates:

  • Time: Oct. 21, 2014, 10:46 p.m.
    Status: Resolved
    Update: All services continue to operate normally. Changing status to resolved.
  • Time: Oct. 21, 2014, 4:01 p.m.
    Status: Monitoring
    Update: IP NOC reports all services have restored with the completion of splicing. All customers have been returned to their original path and confirmed restored as of 06:04 GMT. We will continue to monitor and update.
  • Time: Oct. 21, 2014, 12:39 a.m.
    Status: Monitoring
    Update: Monitoring is ongoing to ensure stability while the restoration work continues. Field Services informed that approximately 2,000 feet of cable has been pulled through but teams are unable to pull the remaining estimated 600 feet of cable due to an obstruction. Field Services will dig a slack pit to pull the remaining cable through. An estimated full restoral time remains unavailable.
  • Time: Oct. 20, 2014, 10:47 p.m.
    Status: Identified
    Update: At this time, services have remained stable following the optimization of the traffic flow within the limitations of the reduced capacity. However, as there remains a risk for further impact, monitoring is continuing. Furthermore, we have been informed that the repair crew was able to verify one conduit to be usable and that teams have began pulling approximately 3,000 feet of fiber. An estimated full restoral time remains unavailable.
  • Time: Oct. 20, 2014, 8:52 p.m.
    Status: Identified
    Update: IP NOC has optimized the traffic flow within the limitations of the reduced capacity due to the fiber cut. The investigation to isolate alternate routes for this impacted IP traffic is ongoing. Traffic impacted by this issue will remain unstable until the damaged fiber is repaired. A 5 foot section of cable will need to be replaced during the fiber repair. The replacement cable has been delivered to the failure site and an excavation crew has exposed the handhole closest to the damage. The Field Crew is now beginning to test and proof the conduit in preparation for the ensuing fiber repair. We will continue to monitor and provide updates as they become available.
  • Time: Oct. 20, 2014, 7:36 p.m.
    Status: Identified
    Update: Please note that we have received several report of Audio Quality issues. We have identified the source of the problem to be a fiber cut on the Level 3 network is impacting some of our customers. Additional updates will follow.

Updates:

  • Time: July 24, 2014, 5:43 a.m.
    Status: Resolved
    Update: All done! We got exactly what we needed. Thank you.
  • Time: July 22, 2014, 8:54 p.m.
    Status: Identified
    Update: The portal will be unavailable during this time, please use myPBX via https://mypbx2.bluip.com/Login/ , we should be back up by 11:30PM PST. We'll update you again after completion.

Updates:

  • Time: June 23, 2014, 4:05 p.m.
    Status: Resolved
    Update: Upgrade is complete! Enjoy!
  • Time: June 11, 2014, 8:55 p.m.
    Status: Monitoring
    Update: The portal is currently going through an upgrade. Please use https://mypbx2.bluip.com. We will update you shortly!

Updates:

  • Time: April 9, 2014, 11:06 a.m.
    Status: Resolved
    Update: We have successfully completed the 3rd and Final Phase of our previously communicated upgrade maintenance. All systems are in normal operational status.
  • Time: April 9, 2014, 5:03 a.m.
    Status: Monitoring
    Update: We have started Phase 3 of our previously communicated upgrade maintenance. We will communicate further updates as they are warranted.

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Frequently Asked Questions - BluIP

Is there a BluIP outage?
The current status of BluIP is: Systems Active
Where can I find the official status page of BluIP?
The official status page for BluIP is here
How can I get notified if BluIP is down or experiencing an outage?
To get notified of any status changes to BluIP, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of BluIP every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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