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Is there an BluIP outage?

BluIP status: Systems Active

Last checked: 5 minutes ago

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BluIP outages and incidents

Outage and incident data over the last 30 days for BluIP.

There have been 0 outages or incidents for BluIP in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for BluIP

Outlogger tracks the status of these components for Xero:

Akixi Active
bluip.io Active
Call Recording Active
DMS Active
E911 Services Active
Endpoint Registration Active
External ISP Carriers (Non-BluIP) Active
Loki Active
Master Access Active
Microsoft Teams Calling Active
myPortal Active
Online Support Active
Orion (Billing) Active
Palladion/Sniffer Active
Peering Active
QoS Tool Active
SBC (Session Border Controller) Active
UC-One Active
Underlying Carrier Active
Underlying Infrastructure Active
Unity Active
Virtual Fax Active
Voice - Inbound Active
Voice Inbound - Toll Free Active
Voicemail Active
Voice - Outbound Active
Webex Active
XSI Integrations Active
AI Engines Active
Frontend IVR / AI API Platform Active
Fulfillment Active
Reporting Active
SMS Active
Ticketing System Active
Voice AI Active
WebRTC Portal Login Active
WebRTC Voice Services Active
Call Center Client Active
CC Reporting Active
Dialer V3 Active
Dialer V5 Active
Chicago Active
Los Angeles Active
Component Status
Akixi Active
bluip.io Active
Call Recording Active
DMS Active
E911 Services Active
Endpoint Registration Active
External ISP Carriers (Non-BluIP) Active
Loki Active
Master Access Active
Microsoft Teams Calling Active
myPortal Active
Online Support Active
Orion (Billing) Active
Palladion/Sniffer Active
Peering Active
QoS Tool Active
SBC (Session Border Controller) Active
UC-One Active
Underlying Carrier Active
Underlying Infrastructure Active
Unity Active
Virtual Fax Active
Voice - Inbound Active
Voice Inbound - Toll Free Active
Voicemail Active
Voice - Outbound Active
Webex Active
XSI Integrations Active
Active
AI Engines Active
Frontend IVR / AI API Platform Active
Active
Fulfillment Active
Reporting Active
SMS Active
Ticketing System Active
Voice AI Active
WebRTC Portal Login Active
WebRTC Voice Services Active
Active
Call Center Client Active
CC Reporting Active
Active
Dialer V3 Active
Dialer V5 Active
Active
Chicago Active
Los Angeles Active

Latest BluIP outages and incidents.

View the latest incidents for BluIP and check for official updates:

Updates:

  • Time: Dec. 20, 2015, 10:18 p.m.
    Status: Resolved
    Update: Issue has been resolved by the ULC. If you have any questions or further reports of trouble please open a ticket at http://[email protected]
  • Time: Dec. 20, 2015, 8:25 p.m.
    Status: Identified
    Update: ULC had identified the routing issue and is working to resolve. Thank you for your patience.
  • Time: Dec. 20, 2015, 8:03 p.m.
    Status: Investigating
    Update: Currently experiencing an issue where customers originating from Verizon and ATT cannot dial BluIP numbers. We have opened a ticket with our ULC to investigate.

Updates:

  • Time: Dec. 20, 2015, 6:55 a.m.
    Status: Resolved
    Update: ULC has confirmed that calls are now routing as normal. Once we have an official RFO from the carrier we update you as necessary. If you have any further reports of issues, please open a ticket with BluIP Support at http://suport.bluip.com Again, Thank you for your patience.
  • Time: Dec. 20, 2015, 5:33 a.m.
    Status: Identified
    Update: Carrier has notified us that the issue has been identified and they are working to correct call routing. Still no ETR. We will update you with more information as it becomes available. Thank you for your patience.
  • Time: Dec. 20, 2015, 3:59 a.m.
    Status: Identified
    Update: ULC is still trying to isolate and resolve the issue. We have not received an ETR from the carrier. Will update you as more information becomes available. Thank you for you patience.
  • Time: Dec. 20, 2015, 12:47 a.m.
    Status: Identified
    Update: One of our ULC (Underlying Carriers) is having an interruption of service. We are currently experiencing inbound call failures in multiple regional areas of the US. We have a ticket opened with the carrier; we will update you with any updates as they come. Thank you for you patience.

Updates:

  • Time: Dec. 15, 2015, 7:51 p.m.
    Status: Resolved
    Update: Customers are reporting that the downstream routing issue has been resolved. Customers are registering as normal. Please open a ticket at http://support.bluip.com for any further reports of issues.
  • Time: Dec. 15, 2015, 7:36 p.m.
    Status: Identified
    Update: Issue has been identified as a major ISP downstream carrier issue and is not directly related to the BluIP Network. This outage is affecting internet routing for multiple customers across multiple ISPs (Internet Service Providers). We will continue to post any updates as they are available.
  • Time: Dec. 15, 2015, 7:03 p.m.
    Status: Investigating
    Update: This has been identified as a non-BluIP ISP(Internet Service Provider) carrier issue. We are seeing issues from customers consistent with Comcast having problems reaching the BluIP network space. We encourage you to open tickets with your local ISP regarding this routing issue. We will continue to update with any further details.
  • Time: Dec. 15, 2015, 6:54 p.m.
    Status: Investigating
    Update: We are currently receiving multiple reports of registration issues in our Chicago market. We are currently investigating.

Updates:

  • Time: Nov. 1, 2015, 11:16 p.m.
    Status: Resolved
    Update: Carrier has cleared the outage; we should have an RFO within the next 5 business days. Please open a ticket with support with any further questions or concerns: [email protected]
  • Time: Nov. 1, 2015, 8:21 p.m.
    Status: Identified
    Update: One of our INBOUND underlying carriers is having a major outage to their Chicago NBS. This may be service affecting to to some customers. The issue has been identified and the carrier is working to restore service. Please open a ticket with BluIP Support if you have any questions at: [email protected]

Updates:

  • Time: Jan. 14, 2015, 5:53 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 10, 2015, 12:01 a.m.
    Status: Monitoring
    Update: Inbound calling is restored for most customers. We will continue to monitor and report any new developments.
  • Time: Jan. 9, 2015, 5:48 p.m.
    Status: Identified
    Update: A small percentage of our customers are experiencing problems with inbound calls from off-net. This is a major outage with one of our underlying DID carriers. We are working with them to have this problem resolved as soon as possible.

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Frequently Asked Questions - BluIP

Is there a BluIP outage?
The current status of BluIP is: Systems Active
Where can I find the official status page of BluIP?
The official status page for BluIP is here
How can I get notified if BluIP is down or experiencing an outage?
To get notified of any status changes to BluIP, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of BluIP every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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