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Is there an Boulevard outage?

Boulevard status: Systems Active

Last checked: a minute ago

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Boulevard outages and incidents

Outage and incident data over the last 30 days for Boulevard.

There have been 1 outages or incidents for Boulevard in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Boulevard

Outlogger tracks the status of these components for Xero:

Client Portal Active
Dashboard Active
Duo App Active
Professional App Active
SBO Active
Component Status
Client Portal Active
Dashboard Active
Duo App Active
Professional App Active
SBO Active

Latest Boulevard outages and incidents.

View the latest incidents for Boulevard and check for official updates:

Updates:

  • Time: May 29, 2024, 5:46 p.m.
    Status: Resolved
    Update: This issue has been resolved - we apologize for any inconvenience.
  • Time: May 29, 2024, 3:46 p.m.
    Status: Monitoring
    Update: The issue has been identified and a fix is being implemented. Some customers may still be experiencing slowness with initiating and receiving responses to chats. We will continue to monitor and update when the issue is fully resolved.
  • Time: May 29, 2024, 3:10 p.m.
    Status: Investigating
    Update: Due to an issue with one of our support tools, chat times may be delayed both in initiation and response. We appreciate your patience as we work to correct this issue.

Updates:

  • Time: May 24, 2024, 5:12 p.m.
    Status: Resolved
    Update: The third-party service resolved the issue for a small number of impacted customers. Please reach out to the Help Chat if you are still experiencing issues.
  • Time: May 24, 2024, 2:36 p.m.
    Status: Monitoring
    Update: The third-party service has implemented a fix, and the issue is resolved. However, we are still monitoring it.
  • Time: May 23, 2024, 3:41 p.m.
    Status: Identified
    Update: The third-party service identified the issue yesterday, and we are currently awaiting the resolution. We apologize for this disruption.
  • Time: May 23, 2024, 12:58 a.m.
    Status: Identified
    Update: The issue has been identified with the third-party service, and it will be resolved overnight. We apologize for this disruption.
  • Time: May 22, 2024, 10:54 p.m.
    Status: Investigating
    Update: We are aware of an issue where some customers are not able to send outgoing texts to clients. We are actively investigating this issue and will provide another update soon.

Updates:

  • Time: April 25, 2024, 8:37 p.m.
    Status: Resolved
    Update: This incident has been resolved. We apologize for any inconvenience.
  • Time: April 25, 2024, midnight
    Status: Identified
    Update: We have identified a disruption of SMS messaging for select T-Mobile customers. This is impacting a vendor we are partnered with and other vendors in the same space, preventing sending and receiving messages from T-Mobile users via the booking lines. We will provide an update soon.
  • Time: April 24, 2024, 11:05 p.m.
    Status: Investigating
    Update: We have received reports that some clients are unable to send messages to Boulevard customers. This appears to be isolated to a specific carrier. We are actively investigating.

Updates:

  • Time: April 12, 2024, 8:48 p.m.
    Status: Resolved
    Update: This incident is resolved. We sincerely apologize for any disruptions this caused you and our team is continuing to work on improving the dashboard to prevent issues like this in the future.
  • Time: April 12, 2024, 3:47 p.m.
    Status: Monitoring
    Update: The issue is now fixed and we will continue to monitor.
  • Time: April 12, 2024, 3:13 p.m.
    Status: Identified
    Update: We have identified the issue causing inconsistent results within Beta Reports. A fix is being implemented. Any reports that ran overnight may be inaccurate and should be re-run once the issue is resolved.
  • Time: April 12, 2024, 3:09 p.m.
    Status: Investigating
    Update: We have received reports that some customers are experiencing inconsistent issues with Beta Reports. We are actively investigating this issue and will provide further updates as soon as possible.

Updates:

  • Time: April 9, 2024, 6:34 p.m.
    Status: Resolved
    Update: The issue impacting Classic Reports has been resolved. We apologize for any inconvenience caused.
  • Time: April 8, 2024, 10:26 p.m.
    Status: Monitoring
    Update: Classic Reports are now stable. We will continue to monitor for any further issues.
  • Time: April 8, 2024, 7:09 p.m.
    Status: Investigating
    Update: Currently, we are still actively working on resolving the issue with loading Classic Reports, but we have seen some progress. We will continue to provide updates as they become available.
  • Time: April 8, 2024, 4:53 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. The Sales Summary classic report is temporarily unavailable at this time. Beta Reports are fully operational for use. We apologize for the inconvenience and will provide another update shortly.
  • Time: April 8, 2024, 1:39 p.m.
    Status: Investigating
    Update: We are aware of an issue where some customers are unable to load Classic Reports. We are currently investigating and will provide an update as soon as possible.

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Frequently Asked Questions - Boulevard

Is there a Boulevard outage?
The current status of Boulevard is: Systems Active
Where can I find the official status page of Boulevard?
The official status page for Boulevard is here
How can I get notified if Boulevard is down or experiencing an outage?
To get notified of any status changes to Boulevard, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Boulevard every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Boulevard do?
Boulevard is a Client Experience Platform designed for self-care businesses with appointments. Request a demo to learn more.

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