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Is there an Boulevard outage?

Boulevard status: Systems Active

Last checked: 33 seconds ago

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Boulevard outages and incidents

Outage and incident data over the last 30 days for Boulevard.

There have been 1 outages or incidents for Boulevard in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Boulevard

Outlogger tracks the status of these components for Xero:

Client Portal Active
Dashboard Active
Duo App Active
Professional App Active
SBO Active
Component Status
Client Portal Active
Dashboard Active
Duo App Active
Professional App Active
SBO Active

Latest Boulevard outages and incidents.

View the latest incidents for Boulevard and check for official updates:

Updates:

  • Time: April 8, 2024, 4:01 a.m.
    Status: Resolved
    Update: Classic Reports have been restored. If you’re still experiencing any issues, please let us know. We apologize for the disruption.
  • Time: April 8, 2024, 3:23 a.m.
    Status: Investigating
    Update: Some customers have reported issues with Classic Reports. We are investigating.

Updates:

  • Time: April 4, 2024, 8:17 p.m.
    Status: Resolved
    Update: This issue should now be resolved and Beta Report downloads and exports should be performing normally. We apologize for any inconvenience.
  • Time: April 3, 2024, 8:02 p.m.
    Status: Monitoring
    Update: A fix has been implemented and Beta Report downloads and exports should now be working. We are continuing to monitor the issue to make sure it is fully resolved.
  • Time: April 3, 2024, 4:10 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where Beta Reports will not download. While we investigate the root cause of this issue we ask that you do not attempt to download or export any Beta Reports. We will provide an update as soon as possible.
  • Time: April 3, 2024, 2:53 a.m.
    Status: Monitoring
    Update: A fix has been implemented and Beta Report downloads and exports should now be working. We are continuing to monitor the issue to make sure it is fully resolved.
  • Time: April 2, 2024, 11:04 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where Beta Reports will not download. While we investigate the root cause of this issue we ask that you do not attempt to download or export any Beta Reports. We will provide an update as soon as possible.

Updates:

  • Time: March 27, 2024, 6:12 p.m.
    Status: Resolved
    Update: All payment processing issues should now be resolved. We apologize for any inconvenience.
  • Time: March 27, 2024, 5:19 p.m.
    Status: Monitoring
    Update: Our banking partner has indicated they have resolved all processing and connectivity issues on their platform. We are currently monitoring to make sure the issue is fully resolved. Please feel free to re-attempt any failed transactions .
  • Time: March 27, 2024, 5:11 p.m.
    Status: Identified
    Update: Our banking partner has identified an issue in their platform and are currently working to resolve it. Some transactions may fail during this period. Please re-attempt any failed transactions.
  • Time: March 27, 2024, 4:46 p.m.
    Status: Investigating
    Update: We are experiencing an issue with our banking partner and are currently investigating. During this time you may receive an error when processing a transaction for some customers. We will provide further updates as soon as possible.

Updates:

  • Time: March 5, 2024, 10:01 p.m.
    Status: Resolved
    Update: All of the customers who reported connectivity issues have regained access.
  • Time: March 5, 2024, 9:34 p.m.
    Status: Monitoring
    Update: Most customers who previously reported issues have regained access to Boulevard. We are continuing to monitor.
  • Time: March 5, 2024, 9:17 p.m.
    Status: Monitoring
    Update: We have received reports that some California customers are experiencing difficulties accessing the Boulevard Dashboard and Mobile App. This appears to be tied to use of a specific internet service provider (ISP). Customers with an alternate connection method, like a hotspot or cellular data, have been able to connect to Boulevard. We are monitoring the issue and will provide another update within an hour.

Updates:

  • Time: Jan. 30, 2024, 9:37 p.m.
    Status: Resolved
    Update: This issue has been resolved. We apologize for any inconvenience.
  • Time: Jan. 30, 2024, 8:50 p.m.
    Status: Monitoring
    Update: At this time, all reports look to be responding within normal parameters. We are continuing to monitor before declaring this issue fully resolved.
  • Time: Jan. 30, 2024, 4:57 p.m.
    Status: Investigating
    Update: We are aware of an issue where some customers are seeing slowness or timeouts in beta reports. We are currently investigating and will provide an update as soon as possible.

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Frequently Asked Questions - Boulevard

Is there a Boulevard outage?
The current status of Boulevard is: Systems Active
Where can I find the official status page of Boulevard?
The official status page for Boulevard is here
How can I get notified if Boulevard is down or experiencing an outage?
To get notified of any status changes to Boulevard, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Boulevard every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Boulevard do?
Boulevard is a Client Experience Platform designed for self-care businesses with appointments. Request a demo to learn more.

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