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Is there an Boulevard outage?

Boulevard status: Systems Active

Last checked: 8 minutes ago

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Boulevard outages and incidents

Outage and incident data over the last 30 days for Boulevard.

There have been 1 outages or incidents for Boulevard in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Boulevard

Outlogger tracks the status of these components for Xero:

Client Portal Active
Dashboard Active
Duo App Active
Professional App Active
SBO Active
Component Status
Client Portal Active
Dashboard Active
Duo App Active
Professional App Active
SBO Active

Latest Boulevard outages and incidents.

View the latest incidents for Boulevard and check for official updates:

Updates:

  • Time: Jan. 17, 2024, 4:07 p.m.
    Status: Resolved
    Update: The dashboard should now be back up and running! Please reach out to the Help Chat if you are still experiencing issues. We sincerely apologize for any disruptions this caused you and our team is continuing to work on improving the dashboard to prevent issues like this in the future.
  • Time: Jan. 17, 2024, 4:01 p.m.
    Status: Identified
    Update: We have identified the issue and are currently deploying a solution. You can follow any updates at https://status.joinblvd.com/
  • Time: Jan. 17, 2024, 3:53 p.m.
    Status: Investigating
    Update: We are aware that the dashboard is currently down. We are actively investigating this issue and will provide another update soon.

Updates:

  • Time: Jan. 19, 2024, 8:19 p.m.
    Status: Resolved
    Update: We identified and resolved an issue with synchronization errors between Boulevard and Shopify. Upon review, Customers making inventory changes in Boulevard between 12/22/23 and 1/6/24 may have experienced discrepancies with counts in Shopify. Boulevard is able to assist with reconciliation efforts as requested. Note: The Shopify-to-Boulevard adjustments were not impacted by this error.

Updates:

  • Time: Dec. 29, 2023, 7:12 p.m.
    Status: Resolved
    Update: This issue has now been resolved and data should now be reporting appropriately. We apologize for any inconvenience this has caused you.
  • Time: Dec. 29, 2023, 6:50 p.m.
    Status: Identified
    Update: We have identified the issue causing data delays and are currently working to implement a fix. We will post another update once this is complete.
  • Time: Dec. 29, 2023, 4:56 p.m.
    Status: Investigating
    Update: We're currently aware of an error in the data pipeline that is causing beta reports, marketing tab, and professional app sales report to not update correctly. We are actively working to resolve this issue and will post an update as soon as one is available.

Updates:

  • Time: Dec. 15, 2023, 6:04 p.m.
    Status: Resolved
    Update: This issue is now resolved. We apologize for any inconvenience.
  • Time: Dec. 14, 2023, 3:46 p.m.
    Status: Investigating
    Update: We are currently investigating an issue affecting a limited group of customers that occurs when updating the Duo Firmware. At this time, please do not update your Duo firmware if prompted. We will provide another update when this has been resolved.

Updates:

  • Time: Nov. 29, 2023, 6:11 p.m.
    Status: Resolved
    Update: The Boulevard Platform is fully operational and the engineering team will be monitoring to ensure continued operation.
  • Time: Nov. 29, 2023, 5:44 p.m.
    Status: Identified
    Update: An issue has been identified and a fix is being implemented. Users may experience issues with the ReachAI integration.
  • Time: Nov. 29, 2023, 5:17 p.m.
    Status: Investigating
    Update: We are currently experiencing a service interruption and are investigating. We will provide an update as soon as possible.

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Frequently Asked Questions - Boulevard

Is there a Boulevard outage?
The current status of Boulevard is: Systems Active
Where can I find the official status page of Boulevard?
The official status page for Boulevard is here
How can I get notified if Boulevard is down or experiencing an outage?
To get notified of any status changes to Boulevard, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Boulevard every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Boulevard do?
Boulevard is a Client Experience Platform designed for self-care businesses with appointments. Request a demo to learn more.

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