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Is there an Canary outage?

Canary status: Systems Active

Last checked: 8 minutes ago

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Canary outages and incidents

Outage and incident data over the last 30 days for Canary.

There have been 0 outages or incidents for Canary in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Canary

Outlogger tracks the status of these components for Xero:

Canary App Active
canary.is Active
Canary Service Active
help.canary.is Active
my.canary.is Active
Component Status
Canary App Active
canary.is Active
Canary Service Active
help.canary.is Active
my.canary.is Active

Latest Canary outages and incidents.

View the latest incidents for Canary and check for official updates:

Updates:

  • Time: Oct. 6, 2017, 11:07 a.m.
    Status: Resolved
    Update: Maintenance has been completed bringing further stability to the Canary cloud. Video creation, notification delivery and mode changes were not impacted during this time. We are very sorry about the previous issues customers have been experiencing with video event delivery.
  • Time: Oct. 5, 2017, 11:26 p.m.
    Status: Monitoring
    Update: Canary engineers will be performing maintenance to our underlying services at 12:00AM EST. Video creation, notification delivery and mode changes are not expected to be impacted. We continue to closely monitor the Canary cloud for any instabilities and will next update customers Friday morning with the results of the system maintenance.
  • Time: Oct. 5, 2017, 12:03 p.m.
    Status: Monitoring
    Update: There are no current delays or issues affecting Canary cloud services. Video creation, notification delivery and mode changes should all be working as expected. We will continue to closely monitor these services throughout the morning.
  • Time: Oct. 4, 2017, 8:35 p.m.
    Status: Identified
    Update: The underlying issue that's affecting video creation, notification delivery and mode changes still remains. Canary engineers are continuing to work towards resolving the underlying issue impacting these services. We expect this degraded system performance to continue into the evening. We are very sorry about the ongoing issues our customers have been experiencing with the Canary cloud.
  • Time: Oct. 3, 2017, 2:06 p.m.
    Status: Investigating
    Update: We are currently investigating delays in mode changes, video processing and notifications being sent for created videos. Watch live services are not affected. We apologies for the continued degradation in Canary cloud services.

Updates:

  • Time: Oct. 6, 2017, 11:07 a.m.
    Status: Resolved
    Update: Maintenance has been completed bringing further stability to the Canary cloud. Video creation, notification delivery and mode changes were not impacted during this time. We are very sorry about the previous issues customers have been experiencing with video event delivery.
  • Time: Oct. 5, 2017, 11:26 p.m.
    Status: Monitoring
    Update: Canary engineers will be performing maintenance to our underlying services at 12:00AM EST. Video creation, notification delivery and mode changes are not expected to be impacted. We continue to closely monitor the Canary cloud for any instabilities and will next update customers Friday morning with the results of the system maintenance.
  • Time: Oct. 5, 2017, 12:03 p.m.
    Status: Monitoring
    Update: There are no current delays or issues affecting Canary cloud services. Video creation, notification delivery and mode changes should all be working as expected. We will continue to closely monitor these services throughout the morning.
  • Time: Oct. 4, 2017, 8:35 p.m.
    Status: Identified
    Update: The underlying issue that's affecting video creation, notification delivery and mode changes still remains. Canary engineers are continuing to work towards resolving the underlying issue impacting these services. We expect this degraded system performance to continue into the evening. We are very sorry about the ongoing issues our customers have been experiencing with the Canary cloud.
  • Time: Oct. 3, 2017, 2:06 p.m.
    Status: Investigating
    Update: We are currently investigating delays in mode changes, video processing and notifications being sent for created videos. Watch live services are not affected. We apologies for the continued degradation in Canary cloud services.

Updates:

  • Time: Oct. 3, 2017, 11:17 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 2, 2017, 2:22 p.m.
    Status: Investigating
    Update: We are currently investigating short delays in video processing, notifications being sent for created videos and mode changes. Watch live services are not affected.

Updates:

  • Time: Oct. 3, 2017, 11:17 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 2, 2017, 2:22 p.m.
    Status: Investigating
    Update: We are currently investigating short delays in video processing, notifications being sent for created videos and mode changes. Watch live services are not affected.

Updates:

  • Time: Oct. 2, 2017, 12:44 a.m.
    Status: Resolved
    Update: The earlier Canary services outage has been resolved.
  • Time: Oct. 1, 2017, 6:14 p.m.
    Status: Investigating
    Update: We are currently investigating short delays in video processing, notifications being sent for created videos and mode changes. Watch live services are not affected.

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Frequently Asked Questions - Canary

Is there a Canary outage?
The current status of Canary is: Systems Active
Where can I find the official status page of Canary?
The official status page for Canary is here
How can I get notified if Canary is down or experiencing an outage?
To get notified of any status changes to Canary, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Canary every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Canary do?
This smart home security solution offers 1080p HD cameras for indoor and outdoor use, night vision, motion notifications, and more to protect your home.

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