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Is there an Canary outage?

Canary status: Systems Active

Last checked: 2 minutes ago

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Canary outages and incidents

Outage and incident data over the last 30 days for Canary.

There have been 0 outages or incidents for Canary in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Canary

Outlogger tracks the status of these components for Xero:

Canary App Active
canary.is Active
Canary Service Active
help.canary.is Active
my.canary.is Active
Component Status
Canary App Active
canary.is Active
Canary Service Active
help.canary.is Active
my.canary.is Active

Latest Canary outages and incidents.

View the latest incidents for Canary and check for official updates:

Updates:

  • Time: Nov. 12, 2017, 1:18 a.m.
    Status: Resolved
    Update: The previous Canary service issue has been resolved.
  • Time: Nov. 11, 2017, 10:01 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that is causing issues with loading the Canary application and connecting to Canary devices. As always, our status page will reflect any developments and final resolution, so please check back here for updates.

Updates:

  • Time: Nov. 12, 2017, 1:18 a.m.
    Status: Resolved
    Update: The previous Canary service issue has been resolved.
  • Time: Nov. 11, 2017, 10:01 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that is causing issues with loading the Canary application and connecting to Canary devices. As always, our status page will reflect any developments and final resolution, so please check back here for updates.

Updates:

  • Time: Nov. 9, 2017, 2:52 p.m.
    Status: Resolved
    Update: Update: Engineering has implemented a resolution. Flex devices should be working normally. Please report any issues to our Customer Experience team as those issues may be related to something else. After initial resolution of an issue yesterday, we’re seeing reports of residual issues with Flex setup, Watch Live and Mode change on some customers’ devices. Please know that we are aware of the situation and currently working toward a resolution. As always, our Statuspage will reflect any developments and final resolution, so please check back here for updates.
  • Time: Nov. 9, 2017, 1:59 p.m.
    Status: Investigating
    Update: After initial resolution of an issue yesterday, we’re seeing reports of residual issues with Flex setup, Watch Live and Mode change on some customers’ devices. Please know that we are aware of the situation and currently working toward a resolution. As always, our Statuspage will reflect any developments and final resolution, so please check back here for updates.

Updates:

  • Time: Nov. 9, 2017, 2:52 p.m.
    Status: Resolved
    Update: Update: Engineering has implemented a resolution. Flex devices should be working normally. Please report any issues to our Customer Experience team as those issues may be related to something else. After initial resolution of an issue yesterday, we’re seeing reports of residual issues with Flex setup, Watch Live and Mode change on some customers’ devices. Please know that we are aware of the situation and currently working toward a resolution. As always, our Statuspage will reflect any developments and final resolution, so please check back here for updates.
  • Time: Nov. 9, 2017, 1:59 p.m.
    Status: Investigating
    Update: After initial resolution of an issue yesterday, we’re seeing reports of residual issues with Flex setup, Watch Live and Mode change on some customers’ devices. Please know that we are aware of the situation and currently working toward a resolution. As always, our Statuspage will reflect any developments and final resolution, so please check back here for updates.

Updates:

  • Time: Nov. 9, 2017, 12:58 a.m.
    Status: Resolved
    Update: The previous service issue has been resolved.
  • Time: Nov. 9, 2017, 12:58 a.m.
    Status: Resolved
    Update: The previous service issue has been resolved.
  • Time: Nov. 8, 2017, 9:43 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that is affecting set ups, watch live and mode changes for Canary Flex devices.
  • Time: Nov. 8, 2017, 9:43 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that is affecting set ups, watch live and mode changes for Canary Flex devices.

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Frequently Asked Questions - Canary

Is there a Canary outage?
The current status of Canary is: Systems Active
Where can I find the official status page of Canary?
The official status page for Canary is here
How can I get notified if Canary is down or experiencing an outage?
To get notified of any status changes to Canary, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Canary every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Canary do?
This smart home security solution offers 1080p HD cameras for indoor and outdoor use, night vision, motion notifications, and more to protect your home.