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Is there an Canix outage?

Canix status: Systems Active

Last checked: 6 minutes ago

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Canix outages and incidents

Outage and incident data over the last 30 days for Canix.

There have been 0 outages or incidents for Canix in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Canix

Outlogger tracks the status of these components for Xero:

Support Active
Canix Web Application Active
Environmental Controls Active
LeafLink Active
Metrc API Active
Onfleet Active
QuickBooks Desktop Active
QuickBooks Online Active
Component Status
Support Active
Active
Canix Web Application Active
Active
Environmental Controls Active
LeafLink Active
Metrc API Active
Onfleet Active
QuickBooks Desktop Active
QuickBooks Online Active

Latest Canix outages and incidents.

View the latest incidents for Canix and check for official updates:

Updates:

  • Time: Dec. 5, 2022, 9:55 p.m.
    Status: Resolved
    Update: Auth0 has confirmed the outage has been resolved. Their full report on the now resolved issue is detailed here: https://status.auth0.com/incidents/3fnx9qxpmp0f Canix customers should no longer experience issues logging into the platform.
  • Time: Dec. 5, 2022, 9:26 p.m.
    Status: Monitoring
    Update: A fix has been implemented by our login service provider.
  • Time: Dec. 5, 2022, 8:58 p.m.
    Status: Identified
    Update: The situation has been identified as an issue with our service provider for logging into Canix.
  • Time: Dec. 5, 2022, 8:56 p.m.
    Status: Investigating
    Update: Our service provider for logging into Canix is having intermittent issues. You may experience an inability to log into Canix at this time. We are working to resolve this ASAP, you can follow their status page directly here: https://status.auth0.com. Canix will update our status page as well, please check here for any additional updates.

Updates:

  • Time: Nov. 10, 2022, 8:53 p.m.
    Status: Resolved
    Update: Canix is functioning as expected and issue is resolved.
  • Time: Nov. 10, 2022, 8:44 p.m.
    Status: Identified
    Update: Canix customers may experience intermittent timeouts or errors on actions on the Web Application. Our Engineering team is aware of the issue and is working to resolve it as quickly as possible. Please continue to monitor status.canix.com for additional updates.

Updates:

  • Time: Nov. 10, 2022, 8:53 p.m.
    Status: Resolved
    Update: Canix is functioning as expected and issue is resolved.
  • Time: Nov. 10, 2022, 8:44 p.m.
    Status: Identified
    Update: Canix customers may experience intermittent timeouts or errors on actions on the Web Application. Our Engineering team is aware of the issue and is working to resolve it as quickly as possible. Please continue to monitor status.canix.com for additional updates.

Updates:

  • Time: Oct. 31, 2022, 3:12 p.m.
    Status: Resolved
    Update: Metrc API is functioning properly with no known errors or slow response time.
  • Time: Oct. 26, 2022, 10:39 p.m.
    Status: Identified
    Update: Update: We are continuing to receive errors and slow responses from the Metrc API. We are working with Metrc support to reach a resolution, and will continue to update here and our in-app banner.
  • Time: Oct. 26, 2022, 5:19 p.m.
    Status: Identified
    Update: We're seeing an increased level of "METRC servers are temporarily unavailable" errors from Metrc's API. We've contacted Metrc's support and escalated this issue with them. We will continue to update this page once we hear and have more details from Metrc.

Updates:

  • Time: Oct. 31, 2022, 3:12 p.m.
    Status: Resolved
    Update: Metrc API is functioning properly with no known errors or slow response time.
  • Time: Oct. 26, 2022, 10:39 p.m.
    Status: Identified
    Update: Update: We are continuing to receive errors and slow responses from the Metrc API. We are working with Metrc support to reach a resolution, and will continue to update here and our in-app banner.
  • Time: Oct. 26, 2022, 5:19 p.m.
    Status: Identified
    Update: We're seeing an increased level of "METRC servers are temporarily unavailable" errors from Metrc's API. We've contacted Metrc's support and escalated this issue with them. We will continue to update this page once we hear and have more details from Metrc.

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Frequently Asked Questions - Canix

Is there a Canix outage?
The current status of Canix is: Systems Active
Where can I find the official status page of Canix?
The official status page for Canix is here
How can I get notified if Canix is down or experiencing an outage?
To get notified of any status changes to Canix, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Canix every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Canix do?
This service offers a Cannabis ERP and Seed-to-sale software for cultivators, manufacturers and distributors. It is trusted by 650+ facilities across 23 states and 6 countries, saving thousands of hours every day.

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