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Is there an Capacity outage?

Capacity status: Systems Active

Last checked: 2 minutes ago

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Capacity outages and incidents

Outage and incident data over the last 30 days for Capacity.

There have been 0 outages or incidents for Capacity in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Capacity

Outlogger tracks the status of these components for Xero:

Analytics Active
Articles Active
CapacityDB Active
Concierge Active
Copilot Console Active
Dev Platform Active
Help Desk Active
Intelligent Document Processing Active
Knowledge Base Active
LiveChat Active
Workflows Active
Component Status
Analytics Active
Articles Active
CapacityDB Active
Concierge Active
Copilot Console Active
Dev Platform Active
Help Desk Active
Intelligent Document Processing Active
Knowledge Base Active
LiveChat Active
Workflows Active

Latest Capacity outages and incidents.

View the latest incidents for Capacity and check for official updates:

Updates:

  • Time: Sept. 30, 2024, 4:42 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 30, 2024, 2:15 p.m.
    Status: Monitoring
    Update: A fix has been implemented and you may notice some small delays loading the queue. We will continue to monitor the results.
  • Time: Sept. 30, 2024, 1:31 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Sept. 25, 2024, 4:36 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 25, 2024, 2:25 p.m.
    Status: Monitoring
    Update: A fix has been implemented to fix the delays.
  • Time: Sept. 25, 2024, 2:22 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with delays in our chat bot.

Updates:

  • Time: Sept. 19, 2024, 7:07 p.m.
    Status: Resolved
    Update: This issue impacting our automations product has been resolved.
  • Time: Sept. 19, 2024, 4:37 p.m.
    Status: Investigating
    Update: We are investigating an issue with our automations product.

Updates:

  • Time: Sept. 11, 2024, 2:35 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 10, 2024, 2:25 p.m.
    Status: Monitoring
    Update: All issues impacting the page load times of Capacity's Console have been resolved.
  • Time: Sept. 10, 2024, 1:58 p.m.
    Status: Identified
    Update: The issue has been isolated to Capacity's helpdesk, and we continue to work on the resolution. The remainder of Capacity's Console has been restored.
  • Time: Sept. 10, 2024, 1:37 p.m.
    Status: Investigating
    Update: We are currently experiencing an issue with Capacity's Admin Console resulting in page load delays.

Updates:

  • Time: Sept. 9, 2024, 5:51 p.m.
    Status: Resolved
    Update: A fix has been implemented and we will continue to monitor the results. We apologize for the inconvenience for this short down time.
  • Time: Sept. 9, 2024, 5:32 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Sept. 9, 2024, 5:11 p.m.
    Status: Investigating
    Update: We are currently investigating this issue and will keep you updated.

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Frequently Asked Questions - Capacity

Is there a Capacity outage?
The current status of Capacity is: Systems Active
Where can I find the official status page of Capacity?
The official status page for Capacity is here
How can I get notified if Capacity is down or experiencing an outage?
To get notified of any status changes to Capacity, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Capacity every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Capacity do?
Capacity is a support automation platform that uses AI to connect your tech stack, automate support tasks, and solve business challenges.

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