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Outage and incident data over the last 30 days for Capacity.
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Sign Up NowOutlogger tracks the status of these components for Xero:
Component | Status |
---|---|
Analytics | Active |
Articles | Active |
CapacityDB | Active |
Concierge | Active |
Copilot Console | Active |
Dev Platform | Active |
Help Desk | Active |
Intelligent Document Processing | Active |
Knowledge Base | Active |
LiveChat | Active |
Workflows | Active |
View the latest incidents for Capacity and check for official updates:
Description: This incident has been resolved.
Status: Resolved
Impact: Major | Started At: Aug. 13, 2021, 3:03 p.m.
Description: An incident occurred at 6:00am CT that affected the following services: Concierge, Copilot Console, Dev Platform, Articles, LiveChat, and 3rd party interfaces. The issue was quickly identified and a fix has been implemented. Services have been restored and our Engineering team are monitoring to ensure there is no further service interruption.
Status: Resolved
Impact: Major | Started At: July 22, 2021, 11 a.m.
Description: An incident occurred that affected the following services: Concierge, Copilot Console, Dev Platform and LiveChat. The issue was quickly identified and a fix has been implemented. Services have been restored and our Engineering team are monitoring to ensure there is no further service interruption.
Status: Resolved
Impact: None | Started At: June 4, 2021, 5:30 p.m.
Description: A fix has been implemented and deployed.
Status: Resolved
Impact: Major | Started At: April 13, 2021, 8:07 p.m.
Description: This incident has been resolved.
Status: Resolved
Impact: Major | Started At: Jan. 4, 2021, 10 p.m.
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