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Is there an Catchpoint outage?

Catchpoint status: Systems Active

Last checked: 8 minutes ago

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Catchpoint outages and incidents

Outage and incident data over the last 30 days for Catchpoint.

There have been 3 outages or incidents for Catchpoint in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Catchpoint

Outlogger tracks the status of these components for Xero:

Alerting Active
Alerting API Active
Application Data Active
Catchpoint Help Center Active
Data Pull API Active
Data Push API Active
Instant Test Active
Portal Active
Real User Active
Component Status
Alerting Active
Alerting API Active
Application Data Active
Catchpoint Help Center Active
Data Pull API Active
Data Push API Active
Instant Test Active
Portal Active
Real User Active

Latest Catchpoint outages and incidents.

View the latest incidents for Catchpoint and check for official updates:

Updates:

  • Time: Nov. 18, 2024, 9:30 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 18, 2024, 3:47 p.m.
    Status: Investigating
    Update: We are currently investigating intermittent slowness while accessing some of the Catchpoint portal modules. Rest assured that our team is actively investigating the cause and working on a fix to restore full functionality as quickly as possible.

Updates:

  • Time: Nov. 15, 2024, 2:30 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 12, 2024, 10:54 p.m.
    Status: Monitoring
    Update: We have successfully ruled out the transit ISP issue as the cause of the intermittent delays in data transmission. The issue is no longer happening and we are monitoring the situation.
  • Time: Nov. 12, 2024, 7:20 p.m.
    Status: Investigating
    Update: We are currently experiencing intermittent delays in data transmission due to an issue with a transit ISP on the internet.

Updates:

  • Time: Nov. 7, 2024, 3:28 p.m.
    Status: Resolved
    Update: We experienced an issue with our endpoint service for the specified timeframe of Nov 06, 2024 - 21:17 UTC to Nov 07, 2024 - 09:47 UTC. We have since resolved the issue and apologize for any inconvenience this may have caused.

Updates:

  • Time: Nov. 6, 2024, 7:13 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 6, 2024, 4:58 p.m.
    Status: Monitoring
    Update: The situation has stabilized, and we've implemented some changes. There may be some loss of RUM data during the issue window. We will continue to monitor to ensure stability.
  • Time: Nov. 6, 2024, 3:23 p.m.
    Status: Investigating
    Update: We are currently experiencing issues with our RUM logging services, which may impact the collection of RUM data. Our team is actively working on resolving this.

Updates:

  • Time: Oct. 24, 2024, 9:55 a.m.
    Status: Resolved
    Update: This incident has been resolved and all the San Francisco, US Nodes are back online.
  • Time: Oct. 23, 2024, 2:45 p.m.
    Status: Identified
    Update: We are currently experiencing service disruptions due to a significant incident at our service provider, Equinix. You can find more details about the incident here: https://status.equinix.com/incidents/k583jzq1zlgn
  • Time: Oct. 22, 2024, 8:08 p.m.
    Status: Investigating
    Update: We are actively collaborating with our vendor to restore services and sincerely appreciate your patience during this process.
  • Time: Oct. 20, 2024, 7:29 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Oct. 20, 2024, 1:50 p.m.
    Status: Investigating
    Update: We are currently experiencing an issue affecting a subset of nodes in San Francisco, US. This may result in a subset of our tests not running as expected from those specific locations. We apologize for any inconvenience and are actively working to resolve the problem.

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Frequently Asked Questions - Catchpoint

Is there a Catchpoint outage?
The current status of Catchpoint is: Systems Active
Where can I find the official status page of Catchpoint?
The official status page for Catchpoint is here
How can I get notified if Catchpoint is down or experiencing an outage?
To get notified of any status changes to Catchpoint, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Catchpoint every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Catchpoint do?
Catchpoint's IPM Suite enhances performance, availability, reliability, and reachability for customers and employees, regardless of their location.

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