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Is there an Census outage?

Census status: Systems Active

Last checked: 9 minutes ago

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Census outages and incidents

Outage and incident data over the last 30 days for Census.

There have been 1 outages or incidents for Census in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Census

Outlogger tracks the status of these components for Xero:

Census Public Website Active
Census Sync Management UI Active
Sync Engine Active
Component Status
Census Public Website Active
Census Sync Management UI Active
Sync Engine Active

Latest Census outages and incidents.

View the latest incidents for Census and check for official updates:

Updates:

  • Time: June 28, 2024, 5:44 p.m.
    Status: Resolved
    Update: We have confirmed that syncs are now running as scheduled.
  • Time: June 28, 2024, 3:36 a.m.
    Status: Monitoring
    Update: We have identified the issue, which appears to have predominantly impacted syncs scheduled to run around 9am Eastern/6am Pacific. We have put in place a mitigation and will monitor sync runs running that time tomorrow to make sure the issue does not recur.
  • Time: June 27, 2024, 8:46 p.m.
    Status: Investigating
    Update: We are currently experiencing delays of up to 20 minutes starting scheduled syncs due to a downstream vendor dependency. This is especially pronounced for syncs that run at common times (e.g., around hour boundaries). We are working with the vendor to identify and fix the issue.

Updates:

  • Time: June 22, 2024, 1:43 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 22, 2024, 1:38 p.m.
    Status: Monitoring
    Update: We have identified a storage issue affecting a core database and applied a fix - error rates are decreasing
  • Time: June 22, 2024, 1:29 p.m.
    Status: Investigating
    Update: A subset of sync runs are failing due to an infrastructure issue. We are investigating

Updates:

  • Time: June 3, 2024, 7:42 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 3, 2024, 7:37 p.m.
    Status: Identified
    Update: We are performing unscheduled emergency maintenance of one of our primary databases. Users may see brief downtime of the Census UI and API. Syncs that fail due to this will be automatically retried

Updates:

  • Time: May 21, 2024, 10:20 p.m.
    Status: Resolved
    Update: Census has updated our integration with Microsoft Advertising (Bing Ads) in order to comply with new verified publisher requirements from Microsoft. Depending on how your company's Microsoft Advertising account is set up (as a Microsoft "personal account" or as an Entra / Azure "work account") and your organization's security policies, you may need to reauthorize your Microsoft Advertising connection in Census. To reauthorize, perform the following steps: 1. Sign in to Census at https://app.getcensus.com 2. Select the workspace that contains your Microsoft Advertising connections 3. Click "Destinations" under "Connect" in the navigation sidebar 4. Find your "Microsoft Advertising" destination and click "Reauthorize" On authorization, you should see the Census logo with the verified publisher as "Sutro Labs" (the company that develops Census). You can use the "Test" button to verify that your connection is working properly. Please reach out to our support team or your account manager with any questions.

Updates:

  • Time: April 19, 2024, 5:22 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 19, 2024, 4:53 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 19, 2024, 4:49 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: April 19, 2024, 4:23 p.m.
    Status: Investigating
    Update: Census management UI login is failing with "Verify Your Email" and "Something went wrong with your session" for some users. We are investigating.

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Frequently Asked Questions - Census

Is there a Census outage?
The current status of Census is: Systems Active
Where can I find the official status page of Census?
The official status page for Census is here
How can I get notified if Census is down or experiencing an outage?
To get notified of any status changes to Census, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Census every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Census do?
Census provides a data activation platform for data-driven companies to access trustworthy data. Sign up for free.

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