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Is there an Chameleon outage?

Chameleon status: Systems Active

Last checked: 5 minutes ago

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Chameleon outages and incidents

Outage and incident data over the last 30 days for Chameleon.

There have been 0 outages or incidents for Chameleon in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Chameleon

Outlogger tracks the status of these components for Xero:

Chameleon Builder Active
Data API Active
HelpBar Search API Active
Heroku Active
JavaScript CDN Active
Privacy notifications Active
Sidebar API Active
Transactional emails Active
User profile API Active
Component Status
Chameleon Builder Active
Data API Active
HelpBar Search API Active
Heroku Active
JavaScript CDN Active
Privacy notifications Active
Sidebar API Active
Transactional emails Active
User profile API Active

Latest Chameleon outages and incidents.

View the latest incidents for Chameleon and check for official updates:

Updates:

  • Time: Aug. 2, 2024, 3:27 a.m.
    Status: Resolved
    Update: This incident is resolved (as of 4:30pm pacific). The main impact was that certain API actions were resulting in errors. These errors were most obvious for calls to track events where the result of the API call was a 500 error. In addition, some data was delayed in reaching the intended user because of delays in processing the incoming data. An incident like this will have an investigation followed by implementing the recommended updates. As always, you may reach out to us for further information, if needed.
  • Time: Aug. 1, 2024, 7:57 p.m.
    Status: Monitoring
    Update: We've addressed the data collection and log in issues customers were experiencing. We are still monitoring this issue while we understand the root cause.
  • Time: Aug. 1, 2024, 6:49 p.m.
    Status: Investigating
    Update: We are currently investigating issues with data collection and log in.

Updates:

  • Time: July 19, 2024, 4:30 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 19, 2024, 3:15 p.m.
    Status: Identified
    Update: Some data ingestion is experiencing higher than normal latency in being added to Chameleon's analytics charts and aggregate totals. The queues are on track to catch back up soon

Updates:

  • Time: July 19, 2024, 4:30 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 19, 2024, 3:15 p.m.
    Status: Identified
    Update: Some data ingestion is experiencing higher than normal latency in being added to Chameleon's analytics charts and aggregate totals. The queues are on track to catch back up soon

Updates:

  • Time: June 19, 2024, 8:58 p.m.
    Status: Resolved
    Update: We're back to full speed and consider this incident closed. We will post more updates if we see any further dip in our metrics
  • Time: June 19, 2024, 8:36 p.m.
    Status: Identified
    Update: We are still working on this issue. At this time we're seeing some upstream slowness that is impacting our latency to the database and are working on a resolution
  • Time: June 19, 2024, 7:59 p.m.
    Status: Investigating
    Update: We're investigating a slowdown of the Chameleon dashboard @ https://app.chameleon.io

Updates:

  • Time: June 19, 2024, 8:58 p.m.
    Status: Resolved
    Update: We're back to full speed and consider this incident closed. We will post more updates if we see any further dip in our metrics
  • Time: June 19, 2024, 8:36 p.m.
    Status: Identified
    Update: We are still working on this issue. At this time we're seeing some upstream slowness that is impacting our latency to the database and are working on a resolution
  • Time: June 19, 2024, 7:59 p.m.
    Status: Investigating
    Update: We're investigating a slowdown of the Chameleon dashboard @ https://app.chameleon.io

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Frequently Asked Questions - Chameleon

Is there a Chameleon outage?
The current status of Chameleon is: Systems Active
Where can I find the official status page of Chameleon?
The official status page for Chameleon is here
How can I get notified if Chameleon is down or experiencing an outage?
To get notified of any status changes to Chameleon, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Chameleon every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Chameleon do?
Chameleon's software empowers SaaS teams with control, configuration, and customization to improve in-product UX and drive revenue through user adoption.

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