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Is there an Chargebee outage?

Chargebee status: Systems Active

Last checked: 3 minutes ago

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Chargebee outages and incidents

Outage and incident data over the last 30 days for Chargebee.

There have been 2 outages or incidents for Chargebee in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Chargebee

Outlogger tracks the status of these components for Xero:

API (AU) Active
API (EU) Active
API (US) Active
Receivables API Active
Receivables UI Active
Customer Portal Active
Retention API Active
Accounting Services Active
Reporting and Analytics Active
RevRec Portal Active
Admin Console (AU) Active
Admin Console (EU) Active
Admin Console (US) Active
Checkout (AU) Active
Checkout (EU) Active
Checkout (US) Active
Email Notifications (AU) Active
Email Notifications (EU) Active
Email Notifications (US) Active
IAM (AU) Active
IAM (EU) Active
IAM (US) Active
Apple Store Active
Google Play Active
Adyen Active
Authorize.net Active
Bambora Active
Bank of America Active
BluePay Active
BlueSnap Active
Braintree Gateway API Active
Chargebee Test Gateway (AU) Active
Chargebee Test Gateway (EU) Active
Chargebee Test Gateway (US) Active
Checkout.com Active
Cybersource EU Active
Elavon Active
eWay Rapid Active
Global Payments Active
GoCardless Active
Mollie Active
Moneris Active
NMI Payment Gateway Active
payFURL Platform Active
Paymill Active
PayPal Payment Services Active
Pin Payments Active
QuickBooks Payments Active
Razorpay Active
Sage Pay Active
Spreedly Core Secondary API Active
Spreedly Core Transactional API Active
Stripe API Active
Worldpay Active
Dashboard (AU) Active
Dashboard (EU) Active
Dashboard (US) Active
Self-Serve Portal (AU) Active
Self-Serve Portal (EU) Active
Self-Serve Portal (US) Active
Anrok Active
Avalara Active
HubSpot Active
HubSpot Quote-to-Cash Active
Oracle NetSuite Active
Pipedrive Active
QuickBooks Active
Sage Intacct Active
Salesforce Active
Slack Apps/Integrations/APIs Active
TaxJar Active
VAT Information Exchange System (VIES) Active
Vertex Active
Xero Active
Webhooks (AU) Active
Webhooks (EU) Active
Webhooks (US) Active
Component Status
Active
API (AU) Active
API (EU) Active
API (US) Active
Active
Receivables API Active
Receivables UI Active
Active
Customer Portal Active
Retention API Active
Active
Accounting Services Active
Reporting and Analytics Active
RevRec Portal Active
Active
Admin Console (AU) Active
Admin Console (EU) Active
Admin Console (US) Active
Active
Checkout (AU) Active
Checkout (EU) Active
Checkout (US) Active
Active
Email Notifications (AU) Active
Email Notifications (EU) Active
Email Notifications (US) Active
Active
IAM (AU) Active
IAM (EU) Active
IAM (US) Active
Active
Apple Store Active
Google Play Active
Active
Adyen Active
Authorize.net Active
Bambora Active
Bank of America Active
BluePay Active
BlueSnap Active
Braintree Gateway API Active
Chargebee Test Gateway (AU) Active
Chargebee Test Gateway (EU) Active
Chargebee Test Gateway (US) Active
Checkout.com Active
Cybersource EU Active
Elavon Active
eWay Rapid Active
Global Payments Active
GoCardless Active
Mollie Active
Moneris Active
NMI Payment Gateway Active
payFURL Platform Active
Paymill Active
PayPal Payment Services Active
Pin Payments Active
QuickBooks Payments Active
Razorpay Active
Sage Pay Active
Spreedly Core Secondary API Active
Spreedly Core Transactional API Active
Stripe API Active
Worldpay Active
Active
Dashboard (AU) Active
Dashboard (EU) Active
Dashboard (US) Active
Active
Self-Serve Portal (AU) Active
Self-Serve Portal (EU) Active
Self-Serve Portal (US) Active
Active
Anrok Active
Avalara Active
HubSpot Active
HubSpot Quote-to-Cash Active
Oracle NetSuite Active
Pipedrive Active
QuickBooks Active
Sage Intacct Active
Salesforce Active
Slack Apps/Integrations/APIs Active
TaxJar Active
VAT Information Exchange System (VIES) Active
Vertex Active
Xero Active
Active
Webhooks (AU) Active
Webhooks (EU) Active
Webhooks (US) Active

Latest Chargebee outages and incidents.

View the latest incidents for Chargebee and check for official updates:

Updates:

  • Time: March 20, 2024, 5:57 a.m.
    Status: Resolved
    Update: Between 04:54 and 05:03 UTC, Avalara experienced internal server errors impacting certain merchants. The root cause has been identified as stemming from a third-party service provider, Avalara. The errors have ceased, and there are no ongoing impacts as of 5:03:00 AM UTC. This incident exclusively pertained to the TEST site; no LIVE sites were affected during the specified timeframe.

Updates:

  • Time: March 19, 2024, 8:15 a.m.
    Status: Resolved
    Update: On 19-Mar-2024 between 04:10 and 05:08 UTC, some customers experienced failures in GET operations due to internal service issues. Our engineering team promptly identified and resolved the issue, restoring services to normal. We sincerely apologize for any inconvenience this may have caused to our customers. It's important to note that this incident solely impacted GET operations; POST operations remained unaffected.

Updates:

  • Time: March 12, 2024, 4:36 p.m.
    Status: Resolved
    Update: HubSpot is now working for all users. They have identified and addressed the root cause of the issue that prevented HubSpot from loading, and the issue is fully resolved.
  • Time: March 12, 2024, 4:32 p.m.
    Status: Identified
    Update: Hubspot is addressing the issue that prevented HubSpot from loading beginning at 11:33 AM EDT (UTC -04:00) on Mar 12, 2024. They are monitoring performance closely to ensure the software recovers properly.
  • Time: March 12, 2024, 4:27 p.m.
    Status: Investigating
    Update: Our team has identified a major outage with the HubSpot integration since 15:40 UTC. HubSpot's technical team is working on service restoration. Real-time updates on the outage status can be found here: https://status.hubspot.com/incidents/590gy6mpxjhk

Updates:

  • Time: March 11, 2024, 6:01 a.m.
    Status: Resolved
    Update: We faced internal service issues which caused problems for some customers who were trying to access the Chargebee Merchant Portal. Our engineers have identified and fixed the issue, and the services are now fully operational. Our team is closely monitoring the situation to ensure that everything is running smoothly. If you are still experiencing any issues, please don't hesitate to contact our support team for assistance. We apologize for any inconvenience or disruption. Note: There were no API impacts, only the user interface was affected by the impact.

Updates:

  • Time: March 6, 2024, 8:25 a.m.
    Status: Resolved
    Update: Recently, our subscription_scheduled_changes feature encountered failures, preventing customers from scheduling changes to their subscriptions when contract terms are enabled. This issue stemmed from a recent code update. Remedial steps have been taken to address the bug and the issue is fixed, and we apologize for any inconvenience caused.

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Frequently Asked Questions - Chargebee

Is there a Chargebee outage?
The current status of Chargebee is: Systems Active
Where can I find the official status page of Chargebee?
The official status page for Chargebee is here
How can I get notified if Chargebee is down or experiencing an outage?
To get notified of any status changes to Chargebee, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Chargebee every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Chargebee do?
Chargebee's Software-as-a-Service streamlines revenue operations to help businesses grow efficiently and achieve hyper-growth. Join now.