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Is there an Check outage?

Check status: Systems Active

Last checked: 9 minutes ago

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Check outages and incidents

Outage and incident data over the last 30 days for Check.

There have been 0 outages or incidents for Check in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Check

Outlogger tracks the status of these components for Xero:

API Active
Console Active
Onboard Active
Payments Active
Component Status
API Active
Console Active
Onboard Active
Payments Active

Latest Check outages and incidents.

View the latest incidents for Check and check for official updates:

Updates:

  • Time: Sept. 12, 2022, 5:37 p.m.
    Status: Resolved
    Update: We've identified the impacted payrolls and will be reaching out today with next steps to get these resolved. If you do not receive any communication from Check today, you were not impacted by this incident. Please reach out to us if you have any questions or need additional information on this incident.
  • Time: Sept. 12, 2022, 5:37 p.m.
    Status: Resolved
    Update: We've identified the impacted payrolls and will be reaching out today with next steps to get these resolved. If you do not receive any communication from Check today, you were not impacted by this incident. Please reach out to us if you have any questions or need additional information on this incident.
  • Time: Sept. 12, 2022, 5:25 p.m.
    Status: Identified
    Update: As we've continued our investigation, we have identified the root cause of the issue and have additional details to share. <b>To clarify the issue, any payroll previews and/or approvals generated after 11:26 AM EDT on September 9th did not include Missouri State Tax withholding for employees earning wages in a Missouri workplace</b>. We are also in the process of rolling out a fix for this issue and will provide an update when that has deployed.
  • Time: Sept. 12, 2022, 5:12 p.m.
    Status: Investigating
    Update: Any payroll with an employee working in Missouri has not been calculating Missouri state tax correctly since Sept 8th 2022 7PM EST.
  • Time: Sept. 12, 2022, 5:12 p.m.
    Status: Investigating
    Update: Any payroll with an employee working in Missouri has not been calculating Missouri state tax correctly since Sept 8th 2022 7PM EST.

Updates:

  • Time: Aug. 23, 2022, 7:05 a.m.
    Status: Resolved
    Update: Webhook delivery times have returned to normal.
  • Time: Aug. 23, 2022, 1:58 a.m.
    Status: Monitoring
    Update: We have seen improvements in webhook delivery times and are continuing to monitor.
  • Time: Aug. 23, 2022, 1 a.m.
    Status: Investigating
    Update: We are currently investigating an issue causing delays in sending webhooks.

Updates:

  • Time: Aug. 23, 2022, 7:05 a.m.
    Status: Resolved
    Update: Webhook delivery times have returned to normal.
  • Time: Aug. 23, 2022, 1:58 a.m.
    Status: Monitoring
    Update: We have seen improvements in webhook delivery times and are continuing to monitor.
  • Time: Aug. 23, 2022, 1 a.m.
    Status: Investigating
    Update: We are currently investigating an issue causing delays in sending webhooks.

Updates:

  • Time: Aug. 17, 2022, 5:12 p.m.
    Status: Resolved
    Update: The fix has been deployed. Employees and contractor creation has been verified in production.
  • Time: Aug. 17, 2022, 5:04 p.m.
    Status: Identified
    Update: A fix is currently being deployed and we are monitoring the situation. We expect the next update within 10 minutes.
  • Time: Aug. 17, 2022, 4:33 p.m.
    Status: Identified
    Update: The root cause has been identified and we are working on a fix.
  • Time: Aug. 17, 2022, 3:57 p.m.
    Status: Investigating
    Update: We are investigating an issue affecting some customers to create employees when the employee country field is not properly populated.

Updates:

  • Time: Aug. 17, 2022, 5:12 p.m.
    Status: Resolved
    Update: The fix has been deployed. Employees and contractor creation has been verified in production.
  • Time: Aug. 17, 2022, 5:04 p.m.
    Status: Identified
    Update: A fix is currently being deployed and we are monitoring the situation. We expect the next update within 10 minutes.
  • Time: Aug. 17, 2022, 4:33 p.m.
    Status: Identified
    Update: The root cause has been identified and we are working on a fix.
  • Time: Aug. 17, 2022, 3:57 p.m.
    Status: Investigating
    Update: We are investigating an issue affecting some customers to create employees when the employee country field is not properly populated.

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Frequently Asked Questions - Check

Is there a Check outage?
The current status of Check is: Systems Active
Where can I find the official status page of Check?
The official status page for Check is here
How can I get notified if Check is down or experiencing an outage?
To get notified of any status changes to Check, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Check every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Check do?
Check Technologies enables software platforms to create payroll businesses, boosting revenue and customer retention.