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Is there an Clever outage?

Clever status: Systems Active

Last checked: 7 minutes ago

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Clever outages and incidents

Outage and incident data over the last 30 days for Clever.

There have been 1 outages or incidents for Clever in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Clever

Outlogger tracks the status of these components for Xero:

Apps Dashboard Active
Clever Website Active
District Administration Dashboard Active
Single Sign-On Active
Support Active
Clever IDM Active
Google Classroom Active
Data API Active
Events API Active
Aeries Active
Illuminate Active
Infinite Campus Active
Powerschool Active
SchoolInsight Active
SFTP / Other Active
Skyward Active
Component Status
Apps Dashboard Active
Clever Website Active
District Administration Dashboard Active
Single Sign-On Active
Support Active
Active
Clever IDM Active
Google Classroom Active
Active
Data API Active
Events API Active
Active
Aeries Active
Illuminate Active
Infinite Campus Active
Powerschool Active
SchoolInsight Active
SFTP / Other Active
Skyward Active

Latest Clever outages and incidents.

View the latest incidents for Clever and check for official updates:

Updates:

  • Time: Dec. 13, 2022, 1:15 p.m.
    Status: Resolved
    Update: We have resolved this issue, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.
  • Time: Dec. 12, 2022, 8:59 p.m.
    Status: Investigating
    Update: Clever is experiencing an issue with custom staff not loading in the district dashboard. This is preventing existing custom staff from displaying. We're investigating the issue and will provide regular status updates.

Updates:

  • Time: Dec. 12, 2022, 9:16 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 12, 2022, 8:11 p.m.
    Status: Monitoring
    Update: We have identified the issue and are working on a fix.
  • Time: Dec. 12, 2022, 8:10 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Dec. 12, 2022, 2:13 p.m.
    Status: Investigating
    Update: We are experiencing an issue that is preventing teachers from editing and deleting links on Teacher Pages when using a mobile device. Editing and deleting these links should work as expected on desktop. We’re investigating the issue and will provide regular status updates.

Updates:

  • Time: Dec. 8, 2022, 3:49 p.m.
    Status: Resolved
    Update: We have resolved this issue, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.
  • Time: Dec. 8, 2022, 3:34 p.m.
    Status: Monitoring
    Update: We believe we have addressed the issue and our phone support line should be operating as normal. We will continue to monitor for further issues and provide an update once the incident is completely resolved.
  • Time: Dec. 8, 2022, 2:36 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Dec. 8, 2022, 2:36 p.m.
    Status: Investigating
    Update: Clever Support's phone provider is experiencing service issues. We are monitoring the service outage and will provide regular status updates. In the meantime, please submit all support requests via our web form at support.clever.com to ensure our team receives your request!

Updates:

  • Time: Dec. 6, 2022, 11:45 p.m.
    Status: Resolved
    Update: Clever has resolved the issue with Skyward API syncs producing an error. Districts experiencing this error can re-sync now or expect it to resolve on their next scheduled sync.
  • Time: Dec. 6, 2022, 8:59 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Dec. 6, 2022, 8:56 p.m.
    Status: Investigating
    Update: Clever is experiencing an issue with Skyward API syncs producing a sync error. This is preventing some districts from syncing new data to Clever. We’re investigating the issue and will provide regular status updates

Updates:

  • Time: Nov. 17, 2022, 6:20 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 16, 2022, 6:35 p.m.
    Status: Investigating
    Update: Clever is experiencing slow loading times in the Clever Dashboard. We're investigating the issue and will provide regular status updates.

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Frequently Asked Questions - Clever

Is there a Clever outage?
The current status of Clever is: Systems Active
Where can I find the official status page of Clever?
The official status page for Clever is here
How can I get notified if Clever is down or experiencing an outage?
To get notified of any status changes to Clever, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Clever every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Clever do?
Clever is a digital learning platform for K12 schools that provides a centralized location for identity, access, security, and classroom engagement.

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