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Is there an Clever outage?

Clever status: Systems Active

Last checked: 7 minutes ago

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Clever outages and incidents

Outage and incident data over the last 30 days for Clever.

There have been 1 outages or incidents for Clever in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Clever

Outlogger tracks the status of these components for Xero:

Apps Dashboard Active
Clever Website Active
District Administration Dashboard Active
Single Sign-On Active
Support Active
Clever IDM Active
Google Classroom Active
Data API Active
Events API Active
Aeries Active
Illuminate Active
Infinite Campus Active
Powerschool Active
SchoolInsight Active
SFTP / Other Active
Skyward Active
Component Status
Apps Dashboard Active
Clever Website Active
District Administration Dashboard Active
Single Sign-On Active
Support Active
Active
Clever IDM Active
Google Classroom Active
Active
Data API Active
Events API Active
Active
Aeries Active
Illuminate Active
Infinite Campus Active
Powerschool Active
SchoolInsight Active
SFTP / Other Active
Skyward Active

Latest Clever outages and incidents.

View the latest incidents for Clever and check for official updates:

Updates:

  • Time: March 15, 2023, 3:08 p.m.
    Status: Resolved
    Update: Our phone provider has resolved the incident and our phone service for support should be working now. Thank you for your patience!
  • Time: March 15, 2023, 1:30 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: March 15, 2023, 1:30 p.m.
    Status: Investigating
    Update: Clever Support's phone provider is experiencing service issues. We are monitoring the service outage and will provide regular status updates. In the meantime, please submit all support requests via our web form at support.clever.com to ensure our team receives your request!

Updates:

  • Time: Feb. 2, 2023, 8:42 p.m.
    Status: Resolved
    Update: We found the root cause of the issue and rolled back the release. After resolving these and a new round of testing, we plan on releasing the new filtering feature on Monday evening!
  • Time: Feb. 2, 2023, 4:12 p.m.
    Status: Investigating
    Update: Districts are experiencing data issues due to app filters. As of now, the impacted applications are unable to edit or change the existing app filter. When doing so, they are receiving an error. This is causing inability of users access to applications. We’re currently investigating the issue and will provide regular status updates.

Updates:

  • Time: Jan. 6, 2023, 12:08 a.m.
    Status: Resolved
    Update: We have resolved this issue, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.
  • Time: Jan. 5, 2023, 11:07 p.m.
    Status: Monitoring
    Update: We’ve addressed the issue and Badge logins to Windows devices should be operating as normal. We’ll continue to monitor for further errors and notify once the incident is completely resolved.
  • Time: Jan. 5, 2023, 10:23 p.m.
    Status: Investigating
    Update: Clever is investigating reports of problems logging into Windows devices using Badges. We're looking into the issue and will provide regular status updates.

Updates:

  • Time: Jan. 11, 2023, 1:53 a.m.
    Status: Resolved
    Update: This issue has been resolved, and we've made efforts to resend any emails that were skipped. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.
  • Time: Jan. 5, 2023, 2:22 a.m.
    Status: Monitoring
    Update: Mailchimp Transactional (Mandrill), a service that partners with Clever, experienced connection errors for some users on Wednesday, January 4th. This prevented some automated emails from being sent. Service is in the process of being restored, and we will provide status updates as they become available from Mailchimp. Once resolved, we will make efforts to resend any missed emails. In the meantime, if you are missing an automated email feel free to try that action again.

Updates:

  • Time: Dec. 14, 2022, 12:15 a.m.
    Status: Resolved
    Update: Google has released a fix that has restored logins on Chromebook (Chrome OS) devices.
  • Time: Dec. 13, 2022, 9:47 p.m.
    Status: Monitoring
    Update: Google is currently releasing a fix that should restore logins on Chromebook (Chrome OS) devices.
  • Time: Dec. 13, 2022, 8:07 p.m.
    Status: Monitoring
    Update: Clever has identified a Google incident affecting all logins to Chromebook (Chrome OS) devices. We are monitoring the situation and will provide updates as they become available.
  • Time: Dec. 13, 2022, 7:22 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with some districts reporting that Badges into Chromebooks are not working. We will provide updates as soon we can.

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Frequently Asked Questions - Clever

Is there a Clever outage?
The current status of Clever is: Systems Active
Where can I find the official status page of Clever?
The official status page for Clever is here
How can I get notified if Clever is down or experiencing an outage?
To get notified of any status changes to Clever, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Clever every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Clever do?
Clever is a digital learning platform for K12 schools that provides a centralized location for identity, access, security, and classroom engagement.