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Is there an Clever outage?

Clever status: Systems Active

Last checked: a minute ago

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Clever outages and incidents

Outage and incident data over the last 30 days for Clever.

There have been 1 outages or incidents for Clever in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Clever

Outlogger tracks the status of these components for Xero:

Apps Dashboard Active
Clever Website Active
District Administration Dashboard Active
Single Sign-On Active
Support Active
Clever IDM Active
Google Classroom Active
Data API Active
Events API Active
Aeries Active
Illuminate Active
Infinite Campus Active
Powerschool Active
SchoolInsight Active
SFTP / Other Active
Skyward Active
Component Status
Apps Dashboard Active
Clever Website Active
District Administration Dashboard Active
Single Sign-On Active
Support Active
Active
Clever IDM Active
Google Classroom Active
Active
Data API Active
Events API Active
Active
Aeries Active
Illuminate Active
Infinite Campus Active
Powerschool Active
SchoolInsight Active
SFTP / Other Active
Skyward Active

Latest Clever outages and incidents.

View the latest incidents for Clever and check for official updates:

Updates:

  • Time: April 17, 2023, 2:37 p.m.
    Status: Resolved
    Update: We have resolved this issue, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.
  • Time: April 17, 2023, 1:58 p.m.
    Status: Monitoring
    Update: We’ve addressed the issue, and we are starting to see recovery in districts being able to log into Clever. We’ll continue to monitor for further errors. We are keeping our status page up to date here, and will notify you once the incident is completely resolved.
  • Time: April 17, 2023, 1:16 p.m.
    Status: Investigating
    Update: We are aware that some districts are unable to log into Clever. We are currently investigating the situation and apologize for any inconvenience this is causing. We will provide updates as soon as they are available.

Updates:

  • Time: April 8, 2023, 3:37 p.m.
    Status: Resolved
    Update: The issue has been resolved and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center at support.clever.com.
  • Time: April 7, 2023, 11:17 p.m.
    Status: Investigating
    Update: Clever’s help desk provider (Salesforce) is currently experiencing issues. As a result, Clever Support’s new request form is temporarily unavailable. We are monitoring and will provide an update once we have a resolution from Salesforce.

Updates:

  • Time: April 6, 2023, 8:37 p.m.
    Status: Resolved
    Update: We have resolved the log in issue and sincerely apologize for any inconvenience this may have caused. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.
  • Time: April 6, 2023, 6:16 p.m.
    Status: Monitoring
    Update: Our Engineering team has implemented a fix to the login issue and we are going to continue monitor the situation. If you are still unable to log into your Clever account or access certain applications from your Clever account, please reach out to our Support team and submit a ticket at support.clever.com
  • Time: April 6, 2023, 5:47 p.m.
    Status: Monitoring
    Update: Our Engineering team has identified the issue and we are seeing login error rates subside as we continue to monitor the situation. Please note some users who are able to log into Clever may not have access to certain applications at this time while the issue continues to be resolved. Thank you for your continued patience and we will continue to provide updates on the status of this issue.
  • Time: April 6, 2023, 2:39 p.m.
    Status: Investigating
    Update: Update: We are still experiencing districts unable to log into Clever. Our Engineering team is still actively working on resolving this issue. Thank you for your patience and we will continue to provide more updates.
  • Time: April 6, 2023, 1:05 p.m.
    Status: Investigating
    Update: We are aware that some districts are unable to log into Clever. We are currently investigating the situation and apologize for any inconvenience this is causing. We will provide updates as soon as they are available.

Updates:

  • Time: April 4, 2023, 10:43 p.m.
    Status: Resolved
    Update: We have resolved this issue, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center at support.clever.com.
  • Time: April 4, 2023, 10:08 p.m.
    Status: Investigating
    Update: Clever is experiencing intermittent issues with logging into Applications from the Clever Portal. Our team is currently investigating the issue, and we will provide regular updates here. If a login fails in the meantime, please try logging into the Application again.

Updates:

  • Time: March 21, 2023, 4:06 p.m.
    Status: Resolved
    Update: We have resolved this issue, and everything is back to normal. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.
  • Time: March 21, 2023, 3:47 p.m.
    Status: Investigating
    Update: Clever is experiencing an error for teachers when trying to access the homepage of the Portal. We’re investigating the issue and will provide regular status updates.

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Frequently Asked Questions - Clever

Is there a Clever outage?
The current status of Clever is: Systems Active
Where can I find the official status page of Clever?
The official status page for Clever is here
How can I get notified if Clever is down or experiencing an outage?
To get notified of any status changes to Clever, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Clever every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Clever do?
Clever is a digital learning platform for K12 schools that provides a centralized location for identity, access, security, and classroom engagement.

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