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Is there an CleverTap System outage?

CleverTap System status: Systems Active

Last checked: a minute ago

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CleverTap System outages and incidents

Outage and incident data over the last 30 days for CleverTap System.

There have been 0 outages or incidents for CleverTap System in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for CleverTap System

Outlogger tracks the status of these components for Xero:

API Ingestion Active
Campaign Delivery Active
Dashboard Reports Active
Data Exports Active
SDK Ingestion Active
SFTP Imports Active
API Ingestion Active
Campaign Delivery Active
Dashboard Reports Active
Data Exports Active
SDK Ingestion Active
SFTP Imports Active
API Ingestion Active
Campaign Delivery Active
Dashboard Reports Active
Data Exports Active
SDK Ingestion Active
SFTP Imports Active
API Ingestion Active
Campaign Delivery Active
Dashboard Reports Active
Data Exports Active
SDK Ingestion Active
SFTP Imports Active
Component Status
Active
API Ingestion Active
Campaign Delivery Active
Dashboard Reports Active
Data Exports Active
SDK Ingestion Active
SFTP Imports Active
Active
API Ingestion Active
Campaign Delivery Active
Dashboard Reports Active
Data Exports Active
SDK Ingestion Active
SFTP Imports Active
Active
API Ingestion Active
Campaign Delivery Active
Dashboard Reports Active
Data Exports Active
SDK Ingestion Active
SFTP Imports Active
Active
API Ingestion Active
Campaign Delivery Active
Dashboard Reports Active
Data Exports Active
SDK Ingestion Active
SFTP Imports Active

Latest CleverTap System outages and incidents.

View the latest incidents for CleverTap System and check for official updates:

Updates:

  • Time: March 23, 2023, 1:43 p.m.
    Status: Resolved
    Update: This incident is marked as resolved and all systems are back to normal.
  • Time: March 23, 2023, 1:33 p.m.
    Status: Monitoring
    Update: We have identified the issue and fixed it. The systems are back to their normal status. We are currently monitoring the platform and would update here in some time.
  • Time: March 23, 2023, 12:29 p.m.
    Status: Identified
    Update: We are upgrading the issue to critical as the following things are affected: 1) Ingestion of data is delayed (SDK/API/sFTP import) 2) Dashboard operations are affected/degraded 3) Campaign delivery is affected We are currently working on bringing the services up. The estimated time is approximately 120 minutes or lesser. We will update the status in the next 30 minutes. We apologize for the inconvenience caused.
  • Time: March 23, 2023, 11:59 a.m.
    Status: Investigating
    Update: We are currently investigating an issue that is causing slowness on the EU1 dashboard. We are investigating this issue and would update the status soon.

Updates:

  • Time: March 23, 2023, 1:43 p.m.
    Status: Resolved
    Update: This incident is marked as resolved and all systems are back to normal.
  • Time: March 23, 2023, 1:33 p.m.
    Status: Monitoring
    Update: We have identified the issue and fixed it. The systems are back to their normal status. We are currently monitoring the platform and would update here in some time.
  • Time: March 23, 2023, 12:29 p.m.
    Status: Identified
    Update: We are upgrading the issue to critical as the following things are affected: 1) Ingestion of data is delayed (SDK/API/sFTP import) 2) Dashboard operations are affected/degraded 3) Campaign delivery is affected We are currently working on bringing the services up. The estimated time is approximately 120 minutes or lesser. We will update the status in the next 30 minutes. We apologize for the inconvenience caused.
  • Time: March 23, 2023, 11:59 a.m.
    Status: Investigating
    Update: We are currently investigating an issue that is causing slowness on the EU1 dashboard. We are investigating this issue and would update the status soon.

Updates:

  • Time: March 1, 2023, 4:57 a.m.
    Status: Resolved
    Update: This incident has been resolved and SDK ingestion has resumed to normal.
  • Time: March 1, 2023, 4:44 a.m.
    Status: Monitoring
    Update: We have deployed the changes which resolved the issue with our Europe sdk endpoint. The ingestion is coming back to normal and we are currently monitoring the system. We will observe this for some time before closing the incident.
  • Time: March 1, 2023, 4:08 a.m.
    Status: Investigating
    Update: We are currently investigating an issue that is causing outage on our Europe SDK Endpoint. Please note that our SDK has a built-in retry mechanism and the traffic will come back to normal when the issue is resolved. We will provide further updates in 30 minutes.

Updates:

  • Time: March 1, 2023, 4:57 a.m.
    Status: Resolved
    Update: This incident has been resolved and SDK ingestion has resumed to normal.
  • Time: March 1, 2023, 4:44 a.m.
    Status: Monitoring
    Update: We have deployed the changes which resolved the issue with our Europe sdk endpoint. The ingestion is coming back to normal and we are currently monitoring the system. We will observe this for some time before closing the incident.
  • Time: March 1, 2023, 4:08 a.m.
    Status: Investigating
    Update: We are currently investigating an issue that is causing outage on our Europe SDK Endpoint. Please note that our SDK has a built-in retry mechanism and the traffic will come back to normal when the issue is resolved. We will provide further updates in 30 minutes.

Updates:

  • Time: Jan. 18, 2023, 12:56 p.m.
    Status: Resolved
    Update: This incident has been resolved. Our Europe API endpoint is back to normal.
  • Time: Jan. 18, 2023, 12:12 p.m.
    Status: Monitoring
    Update: A fix has been implemented and all our Europe API endpoints are up and running. We are monitoring the situation.
  • Time: Jan. 18, 2023, 11:12 a.m.
    Status: Investigating
    Update: We are continuing to work on this issue. We have identified some of the possible causes and working on addressing those. We will update this space in the next 30 minutes with further updates.
  • Time: Jan. 18, 2023, 10 a.m.
    Status: Investigating
    Update: We are currently investigating an issue that is causing degraded performance/outage on our Europe API Endpoints. Our customers will see an increased rate of errors during this period. Please allow us some time to diagnose and fix the issue. We appreciate your patience and we will continue to update the status here.

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Frequently Asked Questions - CleverTap System

Is there a CleverTap System outage?
The current status of CleverTap System is: Systems Active
Where can I find the official status page of CleverTap System?
The official status page for CleverTap System is here
How can I get notified if CleverTap System is down or experiencing an outage?
To get notified of any status changes to CleverTap System, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of CleverTap System every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does CleverTap System do?
CleverTap's all-in-one customer engagement platform offers personalized messaging and automated campaigns to connect with your audience at every stage of the customer journey. Start today.

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