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Is there an CleverTap System outage?

CleverTap System status: Systems Active

Last checked: 10 minutes ago

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CleverTap System outages and incidents

Outage and incident data over the last 30 days for CleverTap System.

There have been 0 outages or incidents for CleverTap System in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for CleverTap System

Outlogger tracks the status of these components for Xero:

API Ingestion Active
Campaign Delivery Active
Dashboard Reports Active
Data Exports Active
SDK Ingestion Active
SFTP Imports Active
API Ingestion Active
Campaign Delivery Active
Dashboard Reports Active
Data Exports Active
SDK Ingestion Active
SFTP Imports Active
API Ingestion Active
Campaign Delivery Active
Dashboard Reports Active
Data Exports Active
SDK Ingestion Active
SFTP Imports Active
API Ingestion Active
Campaign Delivery Active
Dashboard Reports Active
Data Exports Active
SDK Ingestion Active
SFTP Imports Active
Component Status
Active
API Ingestion Active
Campaign Delivery Active
Dashboard Reports Active
Data Exports Active
SDK Ingestion Active
SFTP Imports Active
Active
API Ingestion Active
Campaign Delivery Active
Dashboard Reports Active
Data Exports Active
SDK Ingestion Active
SFTP Imports Active
Active
API Ingestion Active
Campaign Delivery Active
Dashboard Reports Active
Data Exports Active
SDK Ingestion Active
SFTP Imports Active
Active
API Ingestion Active
Campaign Delivery Active
Dashboard Reports Active
Data Exports Active
SDK Ingestion Active
SFTP Imports Active

Latest CleverTap System outages and incidents.

View the latest incidents for CleverTap System and check for official updates:

Updates:

  • Time: Nov. 22, 2021, 8:23 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 22, 2021, 7:34 a.m.
    Status: Monitoring
    Update: This maintenance window is complete now and all the services are back online. We are doing the sanity check for the next few minutes before marking the incident as resolved.
  • Time: Nov. 22, 2021, 7:03 a.m.
    Status: Identified
    Update: We have encountered unplanned maintenance on a few of the data store(s) in the SG region. We have rebooted the affected nodes and some of the customers will be facing the following issues: 1) Delayed ingestion of events 2) Delayed/stopped delivery of campaigns 3) Dashboard not working for the affected customers The expected time to complete the maintenance is 90-120 minutes. We will keep this space updated.

Updates:

  • Time: Aug. 6, 2021, 1:14 p.m.
    Status: Resolved
    Update: This incident has been resolved and all our dashboards are back to normal.
  • Time: Aug. 6, 2021, 12:49 p.m.
    Status: Monitoring
    Update: We have taken the necessary steps to address the degraded performance of the dashboard. The dashboard is working fine along with the other components of the system. We are observing this for some more time before marking the ticket as resolved.
  • Time: Aug. 6, 2021, 12:25 p.m.
    Status: Investigating
    Update: We are currently experiencing degraded performance for our Dashboard system. Customers may observe slowness/degraded performance while conducting operations on the dashboard. We are currently investigating the issue and working towards resolving this.

Updates:

  • Time: Aug. 6, 2021, 1:14 p.m.
    Status: Resolved
    Update: This incident has been resolved and all our dashboards are back to normal.
  • Time: Aug. 6, 2021, 12:49 p.m.
    Status: Monitoring
    Update: We have taken the necessary steps to address the degraded performance of the dashboard. The dashboard is working fine along with the other components of the system. We are observing this for some more time before marking the ticket as resolved.
  • Time: Aug. 6, 2021, 12:25 p.m.
    Status: Investigating
    Update: We are currently experiencing degraded performance for our Dashboard system. Customers may observe slowness/degraded performance while conducting operations on the dashboard. We are currently investigating the issue and working towards resolving this.

Updates:

  • Time: July 22, 2021, 1:48 p.m.
    Status: Resolved
    Update: All the services are back to normal and the delay is cleared for the affected hosts completely.
  • Time: July 22, 2021, 12:57 p.m.
    Status: Monitoring
    Update: The degraded performance issue is resolved. And ingestion of data is getting cleared for the affected instances. We are monitoring this and will update when all delay is cleared.
  • Time: July 22, 2021, 11:55 a.m.
    Status: Identified
    Update: We are taking further steps and cleaning the system. The expected degraded performance is 40 minutes.
  • Time: July 22, 2021, 11:51 a.m.
    Status: Monitoring
    Update: The degraded performance issue is resolved. And ingestion of data is getting cleared for the affected instances. We are monitoring this and will update when all delay is cleared.
  • Time: July 22, 2021, 11:23 a.m.
    Status: Identified
    Update: We are experiencing degraded performance on some of our IN (instances). Data ingestion will be delayed and some of the campaigns will be running slow/delayed. We are currently working on this and expecting it to come back to normal in 1 hour from now.

Updates:

  • Time: July 22, 2021, 1:48 p.m.
    Status: Resolved
    Update: All the services are back to normal and the delay is cleared for the affected hosts completely.
  • Time: July 22, 2021, 12:57 p.m.
    Status: Monitoring
    Update: The degraded performance issue is resolved. And ingestion of data is getting cleared for the affected instances. We are monitoring this and will update when all delay is cleared.
  • Time: July 22, 2021, 11:55 a.m.
    Status: Identified
    Update: We are taking further steps and cleaning the system. The expected degraded performance is 40 minutes.
  • Time: July 22, 2021, 11:51 a.m.
    Status: Monitoring
    Update: The degraded performance issue is resolved. And ingestion of data is getting cleared for the affected instances. We are monitoring this and will update when all delay is cleared.
  • Time: July 22, 2021, 11:23 a.m.
    Status: Identified
    Update: We are experiencing degraded performance on some of our IN (instances). Data ingestion will be delayed and some of the campaigns will be running slow/delayed. We are currently working on this and expecting it to come back to normal in 1 hour from now.

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Frequently Asked Questions - CleverTap System

Is there a CleverTap System outage?
The current status of CleverTap System is: Systems Active
Where can I find the official status page of CleverTap System?
The official status page for CleverTap System is here
How can I get notified if CleverTap System is down or experiencing an outage?
To get notified of any status changes to CleverTap System, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of CleverTap System every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does CleverTap System do?
CleverTap's all-in-one customer engagement platform offers personalized messaging and automated campaigns to connect with your audience at every stage of the customer journey. Start today.

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