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Is there an CleverTap System outage?

CleverTap System status: Systems Active

Last checked: 11 minutes ago

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CleverTap System outages and incidents

Outage and incident data over the last 30 days for CleverTap System.

There have been 0 outages or incidents for CleverTap System in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for CleverTap System

Outlogger tracks the status of these components for Xero:

API Ingestion Active
Campaign Delivery Active
Dashboard Reports Active
Data Exports Active
SDK Ingestion Active
SFTP Imports Active
API Ingestion Active
Campaign Delivery Active
Dashboard Reports Active
Data Exports Active
SDK Ingestion Active
SFTP Imports Active
API Ingestion Active
Campaign Delivery Active
Dashboard Reports Active
Data Exports Active
SDK Ingestion Active
SFTP Imports Active
API Ingestion Active
Campaign Delivery Active
Dashboard Reports Active
Data Exports Active
SDK Ingestion Active
SFTP Imports Active
Component Status
Active
API Ingestion Active
Campaign Delivery Active
Dashboard Reports Active
Data Exports Active
SDK Ingestion Active
SFTP Imports Active
Active
API Ingestion Active
Campaign Delivery Active
Dashboard Reports Active
Data Exports Active
SDK Ingestion Active
SFTP Imports Active
Active
API Ingestion Active
Campaign Delivery Active
Dashboard Reports Active
Data Exports Active
SDK Ingestion Active
SFTP Imports Active
Active
API Ingestion Active
Campaign Delivery Active
Dashboard Reports Active
Data Exports Active
SDK Ingestion Active
SFTP Imports Active

Latest CleverTap System outages and incidents.

View the latest incidents for CleverTap System and check for official updates:

Updates:

  • Time: Aug. 8, 2022, 11:16 a.m.
    Status: Resolved
    Update: All the services are back to normal and the delay is cleared for the affected hosts completely.
  • Time: Aug. 8, 2022, 10:03 a.m.
    Status: Monitoring
    Update: The degraded performance issue is resolved. And ingestion of data is getting cleared for the affected instances. We are monitoring this and will update here when all delay is cleared.
  • Time: Aug. 8, 2022, 9:16 a.m.
    Status: Identified
    Update: Further update: Some of the hosts are taking more time to boot than anticipated. We will update this space in another 30-45 minutes.
  • Time: Aug. 8, 2022, 8:40 a.m.
    Status: Identified
    Update: We have made progress and worked on the issue which was causing the degraded performance for this cluster. We are expecting another 45-60 minutes to get all systems back to normal.
  • Time: Aug. 8, 2022, 7:24 a.m.
    Status: Identified
    Update: We have encountered a few unforeseen situations and actively working on getting this issue fixed. Expecting more time to complete this activity. We will update the status in another 45 minutes.
  • Time: Aug. 8, 2022, 6:38 a.m.
    Status: Identified
    Update: We are continuously working on this issue to get it resolved. We are expecting another 30-40 minutes to get all systems back to normal.
  • Time: Aug. 8, 2022, 5:56 a.m.
    Status: Identified
    Update: We are experiencing degraded performance on some of our EU (instances). Data ingestion will be delayed and some of the campaigns will be running slow/delayed. We are currently working on this and will provide an update regularly.

Updates:

  • Time: March 8, 2022, 7:20 a.m.
    Status: Resolved
    Update: This incident is marked as resolved. EU dashboard is back to normal.
  • Time: March 8, 2022, 7:20 a.m.
    Status: Resolved
    Update: This incident is marked as resolved. EU dashboard is back to normal.
  • Time: March 8, 2022, 6:46 a.m.
    Status: Monitoring
    Update: The EU dashboard is back to normal. We are currently monitoring this.
  • Time: March 8, 2022, 6:46 a.m.
    Status: Monitoring
    Update: The EU dashboard is back to normal. We are currently monitoring this.
  • Time: March 8, 2022, 6:18 a.m.
    Status: Investigating
    Update: Some of our customers are facing slow connectivity/performance on our EU dashboard. We verified from other regions that the dashboard and all other services are running fine. We are verifying the network connectivity issues between the Indian network providers and the AWS EU region. Users from the affected networks will experience slow performance/connectivity to our dashboard.
  • Time: March 8, 2022, 6:18 a.m.
    Status: Investigating
    Update: Some of our customers are facing slow connectivity/performance on our EU dashboard. We verified from other regions that the dashboard and all other services are running fine. We are verifying the network connectivity issues between the Indian network providers and the AWS EU region. Users from the affected networks will experience slow performance/connectivity to our dashboard.

Updates:

  • Time: Jan. 11, 2022, 8:53 a.m.
    Status: Resolved
    Update: This incident has been resolved and all the services are back to normal and the delay is cleared for the affected hosts completely.
  • Time: Jan. 11, 2022, 8:07 a.m.
    Status: Monitoring
    Update: The degraded performance issue is resolved. And ingestion of data is getting cleared for the affected instances. We are monitoring this and will update when all delay is cleared.
  • Time: Jan. 11, 2022, 7:30 a.m.
    Status: Identified
    Update: We are experiencing degraded performance on some of our IN (instances). Data ingestion will be delayed and some of the campaigns will be running slow/delayed. We are currently working on this and expecting it to come back to normal within 1 hour from now.

Updates:

  • Time: Jan. 11, 2022, 8:53 a.m.
    Status: Resolved
    Update: This incident has been resolved and all the services are back to normal and the delay is cleared for the affected hosts completely.
  • Time: Jan. 11, 2022, 8:07 a.m.
    Status: Monitoring
    Update: The degraded performance issue is resolved. And ingestion of data is getting cleared for the affected instances. We are monitoring this and will update when all delay is cleared.
  • Time: Jan. 11, 2022, 7:30 a.m.
    Status: Identified
    Update: We are experiencing degraded performance on some of our IN (instances). Data ingestion will be delayed and some of the campaigns will be running slow/delayed. We are currently working on this and expecting it to come back to normal within 1 hour from now.

Updates:

  • Time: Nov. 22, 2021, 8:23 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 22, 2021, 7:34 a.m.
    Status: Monitoring
    Update: This maintenance window is complete now and all the services are back online. We are doing the sanity check for the next few minutes before marking the incident as resolved.
  • Time: Nov. 22, 2021, 7:03 a.m.
    Status: Identified
    Update: We have encountered unplanned maintenance on a few of the data store(s) in the SG region. We have rebooted the affected nodes and some of the customers will be facing the following issues: 1) Delayed ingestion of events 2) Delayed/stopped delivery of campaigns 3) Dashboard not working for the affected customers The expected time to complete the maintenance is 90-120 minutes. We will keep this space updated.

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Frequently Asked Questions - CleverTap System

Is there a CleverTap System outage?
The current status of CleverTap System is: Systems Active
Where can I find the official status page of CleverTap System?
The official status page for CleverTap System is here
How can I get notified if CleverTap System is down or experiencing an outage?
To get notified of any status changes to CleverTap System, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of CleverTap System every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does CleverTap System do?
CleverTap's all-in-one customer engagement platform offers personalized messaging and automated campaigns to connect with your audience at every stage of the customer journey. Start today.

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