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Is there an Click outage?

Click status: Minor Outage

Last checked: 2 minutes ago

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Click outages and incidents

Outage and incident data over the last 30 days for Click.

There have been 0 outages or incidents for Click in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Click

Outlogger tracks the status of these components for Xero:

CEM Active
Remote Admin Tool Active
Analytics Active
CEM Active
CEM Active
Integration Active
Mobile Active
Schedule Performance Issues
Analytics Active
Integration Active
Mobile Active
Remote Admin Tool Active
Schedule Performance Issues
Analytics Active
CEM Active
Integration Active
Mobile Active
Schedule Performance Issues
Analytics Active
Integration Active
Mobile Active
Remote Admin Tool Active
Schedule Performance Issues
ClickAccess - Customer Community Active
Phone - Support Hotline Active
Analytics Active
CEM Active
CEM Active
Integration Active
Mobile Active
Schedule Performance Issues
Analytics Active
CEM Active
Integration Active
Mobile Active
Remote Admin Tool Active
Schedule Performance Issues
Analytics Active
CEM Active
Integration Active
Mobile Active
Schedule Performance Issues
Analytics Active
Integration Active
Mobile Active
Schedule Performance Issues
Analytics Active
CEM Active
Integration Active
Mobile Active
Schedule Performance Issues
Analytics Active
Integration Active
Mobile Active
Remote Admin Tool Active
Schedule Performance Issues
Analytics Active
CEM Active
Integration Active
Mobile Active
Schedule Performance Issues
Analytics Active
Integration Active
Mobile Active
Remote Admin Tool Active
Schedule Performance Issues
Component Status
CEM Active
Remote Admin Tool Active
Performance Issues
Analytics Active
CEM Active
CEM Active
Integration Active
Mobile Active
Schedule Performance Issues
Performance Issues
Analytics Active
Integration Active
Mobile Active
Remote Admin Tool Active
Schedule Performance Issues
Performance Issues
Analytics Active
CEM Active
Integration Active
Mobile Active
Schedule Performance Issues
Performance Issues
Analytics Active
Integration Active
Mobile Active
Remote Admin Tool Active
Schedule Performance Issues
Active
ClickAccess - Customer Community Active
Phone - Support Hotline Active
Performance Issues
Analytics Active
CEM Active
CEM Active
Integration Active
Mobile Active
Schedule Performance Issues
Performance Issues
Analytics Active
CEM Active
Integration Active
Mobile Active
Remote Admin Tool Active
Schedule Performance Issues
Performance Issues
Analytics Active
CEM Active
Integration Active
Mobile Active
Schedule Performance Issues
Performance Issues
Analytics Active
Integration Active
Mobile Active
Schedule Performance Issues
Performance Issues
Analytics Active
CEM Active
Integration Active
Mobile Active
Schedule Performance Issues
Performance Issues
Analytics Active
Integration Active
Mobile Active
Remote Admin Tool Active
Schedule Performance Issues
Performance Issues
Analytics Active
CEM Active
Integration Active
Mobile Active
Schedule Performance Issues
Performance Issues
Analytics Active
Integration Active
Mobile Active
Remote Admin Tool Active
Schedule Performance Issues

Latest Click outages and incidents.

View the latest incidents for Click and check for official updates:

Updates:

  • Time: June 11, 2024, 8:18 p.m.
    Status: Resolved
    Update: The issue has been resolved. The CEM messages are sending now.
  • Time: June 11, 2024, 6:45 p.m.
    Status: Investigating
    Update: We are investigating potential availability issues with our CEM service in Field Service Edge (FSE). The CEM messages are not getting delivered for some customers. We are actively investigating and will post further updates.

Updates:

  • Time: June 1, 2024, 11:13 a.m.
    Status: Resolved
    Update: Dear Customer, We are pleased to inform you that the issue related to the MFA (Multi-Factor Authentication) has been resolved. All services are now running as expected. If you encounter any further issues or have any additional questions, please don't hesitate to reach out to us at " [email protected] " or log a support case with us. Thank you all for your patience and understanding. Best regards, Click Support
  • Time: May 31, 2024, 1:50 p.m.
    Status: Identified
    Update: Dear Valued Customer, We are reaching out to inform you that we are actively addressing the MFA (Multi-Factor Authentication) concerns impacting our Field Service Edge services. Our dedicated team is tirelessly working to rectify this matter at the earliest opportunity. Your patience during this process is greatly valued, and we are committed to providing you with regular updates until the issue is fully resolved. We sincerely apologize for any inconvenience caused. Thank you for your understanding. Warm regards, Click Support Team
  • Time: May 31, 2024, 7:38 a.m.
    Status: Identified
    Update: Dear Customer, We want to inform you that a subset of users have observed an issue with MFA affecting the Field Service Edge service. Our team is working diligently to resolve this issue as soon as possible. A workaround has been provided to disable the MFA so the users can login to the application. We apologize for any inconvenience. Best regards, Click Support Team

Updates:

  • Time: June 1, 2024, 11:13 a.m.
    Status: Resolved
    Update: Dear Customer, We are pleased to inform you that the issue related to the MFA (Multi-Factor Authentication) has been resolved. All services are now running as expected. If you encounter any further issues or have any additional questions, please don't hesitate to reach out to us at " [email protected] " or log a support case with us. Thank you all for your patience and understanding. Best regards, Click Support
  • Time: May 31, 2024, 1:50 p.m.
    Status: Identified
    Update: Dear Valued Customer, We are reaching out to inform you that we are actively addressing the MFA (Multi-Factor Authentication) concerns impacting our Field Service Edge services. Our dedicated team is tirelessly working to rectify this matter at the earliest opportunity. Your patience during this process is greatly valued, and we are committed to providing you with regular updates until the issue is fully resolved. We sincerely apologize for any inconvenience caused. Thank you for your understanding. Warm regards, Click Support Team
  • Time: May 31, 2024, 7:38 a.m.
    Status: Identified
    Update: Dear Customer, We want to inform you that a subset of users have observed an issue with MFA affecting the Field Service Edge service. Our team is working diligently to resolve this issue as soon as possible. A workaround has been provided to disable the MFA so the users can login to the application. We apologize for any inconvenience. Best regards, Click Support Team

Updates:

  • Time: May 26, 2024, 1:12 p.m.
    Status: Resolved
    Update: Dear Customer, We want to inform you that there's been a delay in the upcoming FSE MR18 HF1 deployment on NA01 POD, planned for Sunday, May 26th. Our team is working diligently to ensure the upgrade is of the highest quality however it will deploy on next Sunday, June 2nd. As a result, the FUJI MR18 Feature Toggling for NA01 POD will be scheduled for Sunday, June 9th, the following week. We appreciate your patience and understanding. Important dates: * June 2nd - FSE MR18 HF1 deployment on NA01 POD * June 9th - FSE MR18 Feature Toggling on NA01 POD. Thank You, Click Support

Updates:

  • Time: May 26, 2024, 1:12 p.m.
    Status: Resolved
    Update: Dear Customer, We want to inform you that there's been a delay in the upcoming FSE MR18 HF1 deployment on NA01 POD, planned for Sunday, May 26th. Our team is working diligently to ensure the upgrade is of the highest quality however it will deploy on next Sunday, June 2nd. As a result, the FUJI MR18 Feature Toggling for NA01 POD will be scheduled for Sunday, June 9th, the following week. We appreciate your patience and understanding. Important dates: * June 2nd - FSE MR18 HF1 deployment on NA01 POD * June 9th - FSE MR18 Feature Toggling on NA01 POD. Thank You, Click Support

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Frequently Asked Questions - Click

Is there a Click outage?
The current status of Click is: Minor Outage
Where can I find the official status page of Click?
The official status page for Click is here
How can I get notified if Click is down or experiencing an outage?
To get notified of any status changes to Click, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Click every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Click do?
Discover how field service management software can enhance frontline productivity, reduce expenses, and revolutionize service delivery.