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Outage and incident data over the last 30 days for Click.
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Sign Up NowOutlogger tracks the status of these components for Xero:
Component | Status |
---|---|
CEM | Active |
Remote Admin Tool | Active |
Australia - PR01 | Performance Issues |
Analytics | Active |
CEM | Active |
CEM | Active |
Integration | Active |
Mobile | Active |
Schedule | Performance Issues |
Australia - ST01 | Performance Issues |
Analytics | Active |
Integration | Active |
Mobile | Active |
Remote Admin Tool | Active |
Schedule | Performance Issues |
Canada - PR01 | Performance Issues |
Analytics | Active |
CEM | Active |
Integration | Active |
Mobile | Active |
Schedule | Performance Issues |
Canada - ST01 | Performance Issues |
Analytics | Active |
Integration | Active |
Mobile | Active |
Remote Admin Tool | Active |
Schedule | Performance Issues |
Click Customer Support | Active |
ClickAccess - Customer Community | Active |
Phone - Support Hotline | Active |
Europe - PR01 | Performance Issues |
Analytics | Active |
CEM | Active |
CEM | Active |
Integration | Active |
Mobile | Active |
Schedule | Performance Issues |
Europe - ST01 | Performance Issues |
Analytics | Active |
CEM | Active |
Integration | Active |
Mobile | Active |
Remote Admin Tool | Active |
Schedule | Performance Issues |
North America - PR01 | Performance Issues |
Analytics | Active |
CEM | Active |
Integration | Active |
Mobile | Active |
Schedule | Performance Issues |
North America - PR02 | Performance Issues |
Analytics | Active |
Integration | Active |
Mobile | Active |
Schedule | Performance Issues |
North America - PR03 | Performance Issues |
Analytics | Active |
CEM | Active |
Integration | Active |
Mobile | Active |
Schedule | Performance Issues |
North America - ST01 | Performance Issues |
Analytics | Active |
Integration | Active |
Mobile | Active |
Remote Admin Tool | Active |
Schedule | Performance Issues |
United Kingdom - PR01 | Performance Issues |
Analytics | Active |
CEM | Active |
Integration | Active |
Mobile | Active |
Schedule | Performance Issues |
United Kingdom - ST01 | Performance Issues |
Analytics | Active |
Integration | Active |
Mobile | Active |
Remote Admin Tool | Active |
Schedule | Performance Issues |
View the latest incidents for Click and check for official updates:
Description: The issue has been resolved. The CEM messages are sending now.
Status: Resolved
Impact: Minor | Started At: June 11, 2024, 6:45 p.m.
Description: Dear Customer, We are pleased to inform you that the issue related to the MFA (Multi-Factor Authentication) has been resolved. All services are now running as expected. If you encounter any further issues or have any additional questions, please don't hesitate to reach out to us at " [email protected] " or log a support case with us. Thank you all for your patience and understanding. Best regards, Click Support
Status: Resolved
Impact: Minor | Started At: May 31, 2024, 7:38 a.m.
Description: Dear Customer, We are pleased to inform you that the issue related to the MFA (Multi-Factor Authentication) has been resolved. All services are now running as expected. If you encounter any further issues or have any additional questions, please don't hesitate to reach out to us at " [email protected] " or log a support case with us. Thank you all for your patience and understanding. Best regards, Click Support
Status: Resolved
Impact: Minor | Started At: May 31, 2024, 7:38 a.m.
Description: Dear Customer, We want to inform you that there's been a delay in the upcoming FSE MR18 HF1 deployment on NA01 POD, planned for Sunday, May 26th. Our team is working diligently to ensure the upgrade is of the highest quality however it will deploy on next Sunday, June 2nd. As a result, the FUJI MR18 Feature Toggling for NA01 POD will be scheduled for Sunday, June 9th, the following week. We appreciate your patience and understanding. Important dates: * June 2nd - FSE MR18 HF1 deployment on NA01 POD * June 9th - FSE MR18 Feature Toggling on NA01 POD. Thank You, Click Support
Status: Resolved
Impact: None | Started At: May 26, 2024, 1:12 p.m.
Description: Dear Customer, We want to inform you that there's been a delay in the upcoming FSE MR18 HF1 deployment on NA01 POD, planned for Sunday, May 26th. Our team is working diligently to ensure the upgrade is of the highest quality however it will deploy on next Sunday, June 2nd. As a result, the FUJI MR18 Feature Toggling for NA01 POD will be scheduled for Sunday, June 9th, the following week. We appreciate your patience and understanding. Important dates: * June 2nd - FSE MR18 HF1 deployment on NA01 POD * June 9th - FSE MR18 Feature Toggling on NA01 POD. Thank You, Click Support
Status: Resolved
Impact: None | Started At: May 26, 2024, 1:12 p.m.
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