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Is there an Click outage?

Click status: Minor Outage

Last checked: 7 minutes ago

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Click outages and incidents

Outage and incident data over the last 30 days for Click.

There have been 1 outages or incidents for Click in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Click

Outlogger tracks the status of these components for Xero:

CEM Active
Remote Admin Tool Active
Analytics Active
CEM Active
CEM Active
Integration Active
Mobile Active
Schedule Performance Issues
Analytics Active
Integration Active
Mobile Active
Remote Admin Tool Active
Schedule Performance Issues
Analytics Active
CEM Active
Integration Active
Mobile Active
Schedule Performance Issues
Analytics Active
Integration Active
Mobile Active
Remote Admin Tool Active
Schedule Performance Issues
ClickAccess - Customer Community Active
Phone - Support Hotline Active
Analytics Active
CEM Active
CEM Active
Integration Active
Mobile Active
Schedule Performance Issues
Analytics Active
CEM Active
Integration Active
Mobile Active
Remote Admin Tool Active
Schedule Performance Issues
Analytics Active
CEM Active
Integration Active
Mobile Active
Schedule Performance Issues
Analytics Active
Integration Active
Mobile Active
Schedule Performance Issues
Analytics Active
CEM Active
Integration Active
Mobile Active
Schedule Performance Issues
Analytics Active
Integration Active
Mobile Active
Remote Admin Tool Active
Schedule Performance Issues
Analytics Active
CEM Active
Integration Active
Mobile Active
Schedule Performance Issues
Analytics Active
Integration Active
Mobile Active
Remote Admin Tool Active
Schedule Performance Issues
Component Status
CEM Active
Remote Admin Tool Active
Performance Issues
Analytics Active
CEM Active
CEM Active
Integration Active
Mobile Active
Schedule Performance Issues
Performance Issues
Analytics Active
Integration Active
Mobile Active
Remote Admin Tool Active
Schedule Performance Issues
Performance Issues
Analytics Active
CEM Active
Integration Active
Mobile Active
Schedule Performance Issues
Performance Issues
Analytics Active
Integration Active
Mobile Active
Remote Admin Tool Active
Schedule Performance Issues
Active
ClickAccess - Customer Community Active
Phone - Support Hotline Active
Performance Issues
Analytics Active
CEM Active
CEM Active
Integration Active
Mobile Active
Schedule Performance Issues
Performance Issues
Analytics Active
CEM Active
Integration Active
Mobile Active
Remote Admin Tool Active
Schedule Performance Issues
Performance Issues
Analytics Active
CEM Active
Integration Active
Mobile Active
Schedule Performance Issues
Performance Issues
Analytics Active
Integration Active
Mobile Active
Schedule Performance Issues
Performance Issues
Analytics Active
CEM Active
Integration Active
Mobile Active
Schedule Performance Issues
Performance Issues
Analytics Active
Integration Active
Mobile Active
Remote Admin Tool Active
Schedule Performance Issues
Performance Issues
Analytics Active
CEM Active
Integration Active
Mobile Active
Schedule Performance Issues
Performance Issues
Analytics Active
Integration Active
Mobile Active
Remote Admin Tool Active
Schedule Performance Issues

Latest Click outages and incidents.

View the latest incidents for Click and check for official updates:

Updates:

  • Time: Nov. 9, 2023, 2:07 p.m.
    Status: Resolved
    Update: We're pleased to inform you that the issue has now been successfully resolved.
  • Time: Nov. 9, 2023, 1:04 p.m.
    Status: Monitoring
    Update: Dear ClickSoftware Customer, Incident Summary: The server hosting our ClickSoftware Product Documentation & Downloads pages experienced a brief disruption. As a result, users may have encountered difficulties accessing all documentation and downloads related to both Field Service Edge & Service Optimization V8.3. Typically, these resources can be accessed through the site URL: wiki.cloud.clicksoftware.com. Current Status: The issue has been addressed, and the system is now back to normal operation. We have implemented measures to ensure the stability of the server. Next Steps: Our team is actively monitoring the systems to ensure there are no further interruptions. We will provide updates if there is any significant information to share. Please be assured that we are taking all necessary steps to prevent such incidents in the future. We apologize for any inconvenience this may have caused and appreciate your understanding. If you have any questions or concerns, feel free to reach out to [email protected] or call our support hotline. Thank you for your patience. ClickSoftware Global Support

Updates:

  • Time: Nov. 9, 2023, 2:07 p.m.
    Status: Resolved
    Update: We're pleased to inform you that the issue has now been successfully resolved.
  • Time: Nov. 9, 2023, 1:04 p.m.
    Status: Monitoring
    Update: Dear ClickSoftware Customer, Incident Summary: The server hosting our ClickSoftware Product Documentation & Downloads pages experienced a brief disruption. As a result, users may have encountered difficulties accessing all documentation and downloads related to both Field Service Edge & Service Optimization V8.3. Typically, these resources can be accessed through the site URL: wiki.cloud.clicksoftware.com. Current Status: The issue has been addressed, and the system is now back to normal operation. We have implemented measures to ensure the stability of the server. Next Steps: Our team is actively monitoring the systems to ensure there are no further interruptions. We will provide updates if there is any significant information to share. Please be assured that we are taking all necessary steps to prevent such incidents in the future. We apologize for any inconvenience this may have caused and appreciate your understanding. If you have any questions or concerns, feel free to reach out to [email protected] or call our support hotline. Thank you for your patience. ClickSoftware Global Support

Updates:

  • Time: Nov. 8, 2023, 11:35 a.m.
    Status: Resolved
    Update: Dear ClickSoftware Customers, We're pleased to inform you that the issue has now been successfully resolved. You can once again access all documentation and downloads for both Field Service Edge & Service Optimization V8.3 through the site URL: wiki.cloud.clicksoftware.com without any hindrance. We appreciate your patience and understanding during this temporary disruption. Our customer portal, ClickAccess, remained fully operational throughout the incident and can still be used to access our Knowledge Base and open support cases. If you have any further questions or require assistance, please do not hesitate to initiate a support case at: https://community.clicksoftware.com or call our support hotline. Thank you for choosing ClickSoftware, and we sincerely apologize for any inconvenience this may have caused. Sincerely, ClickSoftware Global Support
  • Time: Nov. 8, 2023, 10:50 a.m.
    Status: Investigating
    Update: Dear Click Customer, We regret to inform you that we are currently facing a technical issue with the server hosting our ClickSoftware Product Documentation & Downloads pages. As a result, all documentation and downloads for both Field Service Edge & Service Optimization V8.3 are presently inaccessible. You can typically access these resources through the site URL: wiki.cloud.clicksoftware.com. Rest assured, our customer portal, ClickAccess, remains fully operational and can be used to access our Knowledge Base and open support cases. If you require access to a download file, please initiate a support case at: https://community.clicksoftware.com or call our support hotline. We will diligently keep you updated on the progress of resolving this incident until it is completely resolved. We deeply regret any inconvenience this may cause. Sincerely, The Click Support Team
  • Time: Nov. 8, 2023, 10:50 a.m.
    Status: Investigating
    Update: Dear Click Customer, We regret to inform you that we are currently facing a technical issue with the server hosting our ClickSoftware Product Documentation & Downloads pages. As a result, all documentation and downloads for both Field Service Edge & Service Optimization V8.3 are presently inaccessible. You can typically access these resources through the site URL: wiki.cloud.clicksoftware.com. Rest assured, our customer portal, ClickAccess, remains fully operational and can be used to access our Knowledge Base and open support cases. If you require access to a download file, please initiate a support case at: https://community.clicksoftware.com or call our support hotline. We will diligently keep you updated on the progress of resolving this incident until it is completely resolved. We deeply regret any inconvenience this may cause. Sincerely, The Click Support Team

Updates:

  • Time: Nov. 7, 2023, 5:58 p.m.
    Status: Resolved
    Update: Dear Click Customer, Thank you for your time and patience. All documentation and download pages for both Field Service Edge & Service Optimization V8.3 are currently available.
  • Time: Nov. 7, 2023, 2:27 p.m.
    Status: Identified
    Update: Dear ClickSoftware Customer, We have identified the issue with the server hosting our ClickSoftware Product Documentation & Downloads pages. Consequently, all documentation and downloads for both Field Service Edge & Service Optimization V8.3 are currently unavailable. Access to these resources, typically accessible through the site URL: wiki.cloud.clicksoftware.com, is temporarily disrupted. To ensure a smooth restoration of external services, our team is currently conducting validation checks. Please note that our customer portal, ClickAccess, remains fully operational and can be used to access our Knowledge Base and open support cases. In case you require access to a download file, kindly initiate a support case at: https://community.clicksoftware.com or reach out to our support hotline. We appreciate your understanding and patience as we work to resolve this matter. Sincerely, The Click Support Team
  • Time: Nov. 6, 2023, 10:46 a.m.
    Status: Investigating
    Update: Dear Click Customer, We regret to inform you that we are currently facing a technical issue with the server hosting our ClickSoftware Product Documentation & Downloads pages. As a result, all documentation and downloads for both Field Service Edge & Service Optimization V8.3 are presently inaccessible. You can typically access these resources through the site URL: wiki.cloud.clicksoftware.com. Rest assured, our customer portal, ClickAccess, remains fully operational and can be used to access our Knowledge Base and open support cases. If you require access to a download file, please initiate a support case at: https://community.clicksoftware.com or call our support hotline. We will diligently keep you updated on the progress of resolving this incident until it is completely resolved. We deeply regret any inconvenience this may cause. Sincerely, The Click Support Team

Updates:

  • Time: Nov. 7, 2023, 5:58 p.m.
    Status: Resolved
    Update: Dear Click Customer, Thank you for your time and patience. All documentation and download pages for both Field Service Edge & Service Optimization V8.3 are currently available.
  • Time: Nov. 7, 2023, 2:27 p.m.
    Status: Identified
    Update: Dear ClickSoftware Customer, We have identified the issue with the server hosting our ClickSoftware Product Documentation & Downloads pages. Consequently, all documentation and downloads for both Field Service Edge & Service Optimization V8.3 are currently unavailable. Access to these resources, typically accessible through the site URL: wiki.cloud.clicksoftware.com, is temporarily disrupted. To ensure a smooth restoration of external services, our team is currently conducting validation checks. Please note that our customer portal, ClickAccess, remains fully operational and can be used to access our Knowledge Base and open support cases. In case you require access to a download file, kindly initiate a support case at: https://community.clicksoftware.com or reach out to our support hotline. We appreciate your understanding and patience as we work to resolve this matter. Sincerely, The Click Support Team
  • Time: Nov. 6, 2023, 10:46 a.m.
    Status: Investigating
    Update: Dear Click Customer, We regret to inform you that we are currently facing a technical issue with the server hosting our ClickSoftware Product Documentation & Downloads pages. As a result, all documentation and downloads for both Field Service Edge & Service Optimization V8.3 are presently inaccessible. You can typically access these resources through the site URL: wiki.cloud.clicksoftware.com. Rest assured, our customer portal, ClickAccess, remains fully operational and can be used to access our Knowledge Base and open support cases. If you require access to a download file, please initiate a support case at: https://community.clicksoftware.com or call our support hotline. We will diligently keep you updated on the progress of resolving this incident until it is completely resolved. We deeply regret any inconvenience this may cause. Sincerely, The Click Support Team

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Frequently Asked Questions - Click

Is there a Click outage?
The current status of Click is: Minor Outage
Where can I find the official status page of Click?
The official status page for Click is here
How can I get notified if Click is down or experiencing an outage?
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What does Click do?
Discover how field service management software can enhance frontline productivity, reduce expenses, and revolutionize service delivery.

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