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Is there an Click outage?

Click status: Minor Outage

Last checked: 6 minutes ago

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Click outages and incidents

Outage and incident data over the last 30 days for Click.

There have been 1 outages or incidents for Click in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Click

Outlogger tracks the status of these components for Xero:

CEM Active
Remote Admin Tool Active
Analytics Active
CEM Active
CEM Active
Integration Active
Mobile Active
Schedule Performance Issues
Analytics Active
Integration Active
Mobile Active
Remote Admin Tool Active
Schedule Performance Issues
Analytics Active
CEM Active
Integration Active
Mobile Active
Schedule Performance Issues
Analytics Active
Integration Active
Mobile Active
Remote Admin Tool Active
Schedule Performance Issues
ClickAccess - Customer Community Active
Phone - Support Hotline Active
Analytics Active
CEM Active
CEM Active
Integration Active
Mobile Active
Schedule Performance Issues
Analytics Active
CEM Active
Integration Active
Mobile Active
Remote Admin Tool Active
Schedule Performance Issues
Analytics Active
CEM Active
Integration Active
Mobile Active
Schedule Performance Issues
Analytics Active
Integration Active
Mobile Active
Schedule Performance Issues
Analytics Active
CEM Active
Integration Active
Mobile Active
Schedule Performance Issues
Analytics Active
Integration Active
Mobile Active
Remote Admin Tool Active
Schedule Performance Issues
Analytics Active
CEM Active
Integration Active
Mobile Active
Schedule Performance Issues
Analytics Active
Integration Active
Mobile Active
Remote Admin Tool Active
Schedule Performance Issues
Component Status
CEM Active
Remote Admin Tool Active
Performance Issues
Analytics Active
CEM Active
CEM Active
Integration Active
Mobile Active
Schedule Performance Issues
Performance Issues
Analytics Active
Integration Active
Mobile Active
Remote Admin Tool Active
Schedule Performance Issues
Performance Issues
Analytics Active
CEM Active
Integration Active
Mobile Active
Schedule Performance Issues
Performance Issues
Analytics Active
Integration Active
Mobile Active
Remote Admin Tool Active
Schedule Performance Issues
Active
ClickAccess - Customer Community Active
Phone - Support Hotline Active
Performance Issues
Analytics Active
CEM Active
CEM Active
Integration Active
Mobile Active
Schedule Performance Issues
Performance Issues
Analytics Active
CEM Active
Integration Active
Mobile Active
Remote Admin Tool Active
Schedule Performance Issues
Performance Issues
Analytics Active
CEM Active
Integration Active
Mobile Active
Schedule Performance Issues
Performance Issues
Analytics Active
Integration Active
Mobile Active
Schedule Performance Issues
Performance Issues
Analytics Active
CEM Active
Integration Active
Mobile Active
Schedule Performance Issues
Performance Issues
Analytics Active
Integration Active
Mobile Active
Remote Admin Tool Active
Schedule Performance Issues
Performance Issues
Analytics Active
CEM Active
Integration Active
Mobile Active
Schedule Performance Issues
Performance Issues
Analytics Active
Integration Active
Mobile Active
Remote Admin Tool Active
Schedule Performance Issues

Latest Click outages and incidents.

View the latest incidents for Click and check for official updates:

Updates:

  • Time: Jan. 7, 2024, 10:58 a.m.
    Status: Resolved
    Update: This incident has been resolved. The FSE services have been restored now. - Click Support
  • Time: Jan. 7, 2024, 10:58 a.m.
    Status: Resolved
    Update: This incident has been resolved. The FSE services have been restored now. - Click Support
  • Time: Jan. 7, 2024, 9:31 a.m.
    Status: Investigating
    Update: We are investigating potential availability issues with our Field Service Edge (FSE) services. We are actively investigating and will communicate with you as soon as it gets resolved. We apologize for any inconvenience.
  • Time: Jan. 7, 2024, 9:31 a.m.
    Status: Investigating
    Update: We are investigating potential availability issues with our Field Service Edge (FSE) services. We are actively investigating and will communicate with you as soon as it gets resolved. We apologize for any inconvenience.

Updates:

  • Time: Jan. 6, 2024, 8:57 a.m.
    Status: Resolved
    Update: This incident has been resolved. - Click Support
  • Time: Jan. 3, 2024, 8:27 p.m.
    Status: Identified
    Update: Dear Click Customer, We are observing issues where some Field Service users are unable to log into the Click Community Portal or receiving a "Single Sign On" error. Please follow the below steps to log in. 1. Log into https://click.okta.com/ 2. Click on the "ClickSoftware Customers Community" tile Please feel free to reach out to us at [email protected] if the issue persists. We apologize for the inconvenience. Thank you, Click Support

Updates:

  • Time: Jan. 6, 2024, 8:57 a.m.
    Status: Resolved
    Update: This incident has been resolved. - Click Support
  • Time: Jan. 3, 2024, 8:27 p.m.
    Status: Identified
    Update: Dear Click Customer, We are observing issues where some Field Service users are unable to log into the Click Community Portal or receiving a "Single Sign On" error. Please follow the below steps to log in. 1. Log into https://click.okta.com/ 2. Click on the "ClickSoftware Customers Community" tile Please feel free to reach out to us at [email protected] if the issue persists. We apologize for the inconvenience. Thank you, Click Support

Updates:

  • Time: Dec. 20, 2023, 4:27 p.m.
    Status: Resolved
    Update: Dear Customer, The issue has been fixed. You can continue to use our external link - https://click.okta.com and then click on "ClickSoftware Customers Community" tile" to access Click Community portal. OR You can follow the steps below to access the same: 1. Go to community.clicksoftware.com 2. Click on "Login" on the top right corner 3. Click on the "OKTA SSO" button 4. Log in to click.okta.com 5. Click on the "ClickSoftware Customers Community" tile Should you have any concerns, feel free to email us at [email protected] We appreciate your patience. -Click Support
  • Time: Dec. 20, 2023, 3:20 p.m.
    Status: Identified
    Update: Our team is actively working on a fix to resolve the issue ASAP. We understand that this is important to you, and we want to assure you that we are working diligently to fix it. As a workaround, you can use the link https://click.okta.com to access the Click community tile on the Okta page. If you still need further assistance please feel free to contact our support hotline or email us at [email protected]. We will keep you updated on the progress. -Click Support
  • Time: Dec. 20, 2023, 1:17 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for the issue and will share an update shortly. -Click Support
  • Time: Dec. 19, 2023, 3:36 p.m.
    Status: Identified
    Update: Dear Click Customer, We regret to inform you that our Click Community page is not loading. We apologize for any inconvenience this may cause and assure you that we are working to restore the service to its normal operation as quickly as we can. If you still need further assistance please feel free to contact our support hotline or email us at [email protected]. We will leave this incident open until this issue is resolved. Thank you, Click Support

Updates:

  • Time: Dec. 20, 2023, 4:27 p.m.
    Status: Resolved
    Update: Dear Customer, The issue has been fixed. You can continue to use our external link - https://click.okta.com and then click on "ClickSoftware Customers Community" tile" to access Click Community portal. OR You can follow the steps below to access the same: 1. Go to community.clicksoftware.com 2. Click on "Login" on the top right corner 3. Click on the "OKTA SSO" button 4. Log in to click.okta.com 5. Click on the "ClickSoftware Customers Community" tile Should you have any concerns, feel free to email us at [email protected] We appreciate your patience. -Click Support
  • Time: Dec. 20, 2023, 3:20 p.m.
    Status: Identified
    Update: Our team is actively working on a fix to resolve the issue ASAP. We understand that this is important to you, and we want to assure you that we are working diligently to fix it. As a workaround, you can use the link https://click.okta.com to access the Click community tile on the Okta page. If you still need further assistance please feel free to contact our support hotline or email us at [email protected]. We will keep you updated on the progress. -Click Support
  • Time: Dec. 20, 2023, 1:17 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for the issue and will share an update shortly. -Click Support
  • Time: Dec. 19, 2023, 3:36 p.m.
    Status: Identified
    Update: Dear Click Customer, We regret to inform you that our Click Community page is not loading. We apologize for any inconvenience this may cause and assure you that we are working to restore the service to its normal operation as quickly as we can. If you still need further assistance please feel free to contact our support hotline or email us at [email protected]. We will leave this incident open until this issue is resolved. Thank you, Click Support

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Frequently Asked Questions - Click

Is there a Click outage?
The current status of Click is: Minor Outage
Where can I find the official status page of Click?
The official status page for Click is here
How can I get notified if Click is down or experiencing an outage?
To get notified of any status changes to Click, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Click every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Click do?
Discover how field service management software can enhance frontline productivity, reduce expenses, and revolutionize service delivery.