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Is there an Clumio outage?

Clumio status: Systems Active

Last checked: 5 minutes ago

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Clumio outages and incidents

Outage and incident data over the last 30 days for Clumio.

There have been 0 outages or incidents for Clumio in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Clumio

Outlogger tracks the status of these components for Xero:

AWS DynamoDB Active
AWS EBS Active
AWS EC2 Active
AWS MS SQL on EC2 Active
AWS RDS Active
AWS S3 Active
M365 Exchange Active
M365 OneDrive Active
M365 SharePoint Active
VMware Cloud Active
WebUI Active
AWS DynamoDB Active
AWS EBS Active
AWS EC2 Active
AWS MS SQL on EC2 Active
AWS RDS Active
AWS S3 Active
WebUI Active
AWS DynamoDB Active
AWS EBS Active
AWS EC2 Active
AWS MS SQL on EC2 Active
AWS RDS Active
AWS S3 Active
M365 Exchange Active
M365 OneDrive Active
M365 SharePoint Active
VMware Cloud Active
WebUI Active
AWS DynamoDB Active
AWS EBS Active
AWS EC2 Active
AWS MS SQL on EC2 Active
AWS RDS Active
AWS S3 Active
M365 Exchange Active
M365 OneDrive Active
M365 SharePoint Active
VMware Cloud Active
WebUI Active
Component Status
Active
AWS DynamoDB Active
AWS EBS Active
AWS EC2 Active
AWS MS SQL on EC2 Active
AWS RDS Active
AWS S3 Active
M365 Exchange Active
M365 OneDrive Active
M365 SharePoint Active
VMware Cloud Active
WebUI Active
Active
AWS DynamoDB Active
AWS EBS Active
AWS EC2 Active
AWS MS SQL on EC2 Active
AWS RDS Active
AWS S3 Active
WebUI Active
Active
AWS DynamoDB Active
AWS EBS Active
AWS EC2 Active
AWS MS SQL on EC2 Active
AWS RDS Active
AWS S3 Active
M365 Exchange Active
M365 OneDrive Active
M365 SharePoint Active
VMware Cloud Active
WebUI Active
Active
AWS DynamoDB Active
AWS EBS Active
AWS EC2 Active
AWS MS SQL on EC2 Active
AWS RDS Active
AWS S3 Active
M365 Exchange Active
M365 OneDrive Active
M365 SharePoint Active
VMware Cloud Active
WebUI Active

Latest Clumio outages and incidents.

View the latest incidents for Clumio and check for official updates:

Updates:

  • Time: May 31, 2024, 5:17 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 30, 2024, 1:07 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 30, 2024, 11:56 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: May 30, 2024, 11:53 a.m.
    Status: Identified
    Update: We have identified further degradation in services. A fix has been identified and will be implemented shortly.
  • Time: May 29, 2024, 11:20 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 29, 2024, 11:10 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: May 29, 2024, 10:48 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: April 18, 2024, 8:32 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 18, 2024, 8:31 a.m.
    Status: Identified
    Update: A fix for this issue is now deployed. The issue stands fixed.
  • Time: April 18, 2024, 8:31 a.m.
    Status: Identified
    Update: A fix for this issue is now deployed. The issue stands fixed.
  • Time: April 17, 2024, 8:18 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: April 17, 2024, 8:18 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: April 17, 2024, 5:52 p.m.
    Status: Investigating
    Update: We are currently investigating the issue. This issue is isolated to adding/modifying Clumio Protection Groups. Other components of the Clumio US1 Portal (portal.clumio.com) remain unaffected. Users might encounter following error message while adding/modifying S3 protection group. "Could not add buckets to Protection Group. Failed to add these buckets : ..."
  • Time: April 17, 2024, 5:52 p.m.
    Status: Investigating
    Update: We are currently investigating the issue. This issue is isolated to adding/modifying Clumio Protection Groups. Other components of the Clumio US1 Portal (portal.clumio.com) remain unaffected. Users might encounter following error message while adding/modifying S3 protection group. "Could not add buckets to Protection Group. Failed to add these buckets : ..."

Updates:

  • Time: March 26, 2024, 10:21 p.m.
    Status: Resolved
    Update: Normal service functionality has been restored following AWS's completion of their recovery efforts. We're happy to report that EC2 backup tasks are now succeeding without issue. This incident has been resolved.
  • Time: March 26, 2024, 10:07 p.m.
    Status: Monitoring
    Update: AWS reported progress in resolving the underlying issue, and we observed gradual improvements in EC2 task performance. Clumio will continue to monitor the EC2 backup health.
  • Time: March 26, 2024, 9:30 p.m.
    Status: Investigating
    Update: We are actively monitoring the situation and will provide updates as soon as more information becomes available from the AWS.
  • Time: March 26, 2024, 9:22 p.m.
    Status: Investigating
    Update: Clumio has detected a service disruption stemming from an outage within our cloud service provider, Amazon Web Services (AWS) infrastructure. This outage has directly affected our AWS EC2 backup tasks, leading to intermittent failures. Users may experience EC2 backup task failures until the issue is resolved from the AWS side. Any customer who has EC2 backups configured for their AWS "us-east-1" account will notice these failures. We are actively monitoring the situation and will provide updates as soon as more information becomes available. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue.

Updates:

  • Time: March 26, 2024, 10:21 p.m.
    Status: Resolved
    Update: Normal service functionality has been restored following AWS's completion of their recovery efforts. We're happy to report that EC2 backup tasks are now succeeding without issue. This incident has been resolved.
  • Time: March 26, 2024, 10:07 p.m.
    Status: Monitoring
    Update: AWS reported progress in resolving the underlying issue, and we observed gradual improvements in EC2 task performance. Clumio will continue to monitor the EC2 backup health.
  • Time: March 26, 2024, 9:30 p.m.
    Status: Investigating
    Update: We are actively monitoring the situation and will provide updates as soon as more information becomes available from the AWS.
  • Time: March 26, 2024, 9:22 p.m.
    Status: Investigating
    Update: Clumio has detected a service disruption stemming from an outage within our cloud service provider, Amazon Web Services (AWS) infrastructure. This outage has directly affected our AWS EC2 backup tasks, leading to intermittent failures. Users may experience EC2 backup task failures until the issue is resolved from the AWS side. Any customer who has EC2 backups configured for their AWS "us-east-1" account will notice these failures. We are actively monitoring the situation and will provide updates as soon as more information becomes available. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue.

Updates:

  • Time: Dec. 18, 2023, 8:48 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 18, 2023, 8:48 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 18, 2023, 7:45 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Dec. 18, 2023, 7:45 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Dec. 18, 2023, 7:26 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Dec. 18, 2023, 7:26 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Dec. 18, 2023, 4:15 p.m.
    Status: Investigating
    Update: Clumio has identified an degraded performance which affects navigating around the Clumio portal in US1 ( https://portal.clumio.com, https://west.portal.clumio.com)
  • Time: Dec. 18, 2023, 4:15 p.m.
    Status: Investigating
    Update: Clumio has identified an degraded performance which affects navigating around the Clumio portal in US1 ( https://portal.clumio.com, https://west.portal.clumio.com)

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Frequently Asked Questions - Clumio

Is there a Clumio outage?
The current status of Clumio is: Systems Active
Where can I find the official status page of Clumio?
The official status page for Clumio is here
How can I get notified if Clumio is down or experiencing an outage?
To get notified of any status changes to Clumio, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Clumio every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Clumio do?
Clumio simplifies AWS backups and enhances data protection with end-to-end encryption and intuitive protection groups, lowering TCO and shielding against cyberthreats.

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