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Is there an Coniq outage?

Coniq status: Systems Active

Last checked: 7 minutes ago

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Coniq outages and incidents

Outage and incident data over the last 30 days for Coniq.

There have been 2 outages or incidents for Coniq in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Coniq

Outlogger tracks the status of these components for Xero:

Analytics Platform (Tableau) Active
Coniq Help Centre Active
Coniq Support Ticket Management Active
Coniq platform API Active
Scanner API Active
Core functionalities and UI Active
Insights Hub Active
Payment Gateway Active
Receipt Scanning Active
Email Editor Active
Mail Communications Active
PUSH Communications Active
SMS Communications Active
Scanner's platform connectivity Active
Scanner's SIM Providers Active
Component Status
Analytics Platform (Tableau) Active
Coniq Help Centre Active
Coniq Support Ticket Management Active
Active
Coniq platform API Active
Scanner API Active
Active
Core functionalities and UI Active
Insights Hub Active
Payment Gateway Active
Receipt Scanning Active
Active
Email Editor Active
Mail Communications Active
PUSH Communications Active
SMS Communications Active
Active
Scanner's platform connectivity Active
Scanner's SIM Providers Active

Latest Coniq outages and incidents.

View the latest incidents for Coniq and check for official updates:

Updates:

  • Time: July 28, 2023, 2:01 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 28, 2023, 1:20 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 28, 2023, 1:10 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: July 11, 2023, 12:31 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 11, 2023, 12:07 p.m.
    Status: Monitoring
    Update: The platform is back online, with API and scanner connections restored. Marketing and service communications have resumed.
  • Time: July 11, 2023, 11:51 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: July 11, 2023, 11:43 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 11, 2023, 11:27 a.m.
    Status: Investigating
    Update: We are investigating an issue affecting our marketing and loyalty platform where it has become inaccessible for our European and Middle East clients. This affects our ability to send email, SMS and push notifications, Scanner connections to the platform are also affected.
  • Time: July 11, 2023, 11:17 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: July 11, 2023, 12:31 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 11, 2023, 12:07 p.m.
    Status: Monitoring
    Update: The platform is back online, with API and scanner connections restored. Marketing and service communications have resumed.
  • Time: July 11, 2023, 11:51 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: July 11, 2023, 11:43 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 11, 2023, 11:27 a.m.
    Status: Investigating
    Update: We are investigating an issue affecting our marketing and loyalty platform where it has become inaccessible for our European and Middle East clients. This affects our ability to send email, SMS and push notifications, Scanner connections to the platform are also affected.
  • Time: July 11, 2023, 11:17 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: June 26, 2023, 3:46 p.m.
    Status: Resolved
    Update: We can confirm that this incident has been resolved and all previously stuck communications have now been issued.
  • Time: June 26, 2023, 3:13 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 26, 2023, 11:14 a.m.
    Status: Investigating
    Update: We are aware of an issue affecting our email sub-processor, prohibiting our ability to send email communications within our platform environment.

Updates:

  • Time: June 26, 2023, 3:46 p.m.
    Status: Resolved
    Update: We can confirm that this incident has been resolved and all previously stuck communications have now been issued.
  • Time: June 26, 2023, 3:13 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 26, 2023, 11:14 a.m.
    Status: Investigating
    Update: We are aware of an issue affecting our email sub-processor, prohibiting our ability to send email communications within our platform environment.

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Frequently Asked Questions - Coniq

Is there a Coniq outage?
The current status of Coniq is: Systems Active
Where can I find the official status page of Coniq?
The official status page for Coniq is here
How can I get notified if Coniq is down or experiencing an outage?
To get notified of any status changes to Coniq, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Coniq every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here