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Is there an Coniq outage?

Coniq status: Systems Active

Last checked: a minute ago

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Coniq outages and incidents

Outage and incident data over the last 30 days for Coniq.

There have been 2 outages or incidents for Coniq in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Coniq

Outlogger tracks the status of these components for Xero:

Analytics Platform (Tableau) Active
Coniq Help Centre Active
Coniq Support Ticket Management Active
Coniq platform API Active
Scanner API Active
Core functionalities and UI Active
Insights Hub Active
Payment Gateway Active
Receipt Scanning Active
Email Editor Active
Mail Communications Active
PUSH Communications Active
SMS Communications Active
Scanner's platform connectivity Active
Scanner's SIM Providers Active
Component Status
Analytics Platform (Tableau) Active
Coniq Help Centre Active
Coniq Support Ticket Management Active
Active
Coniq platform API Active
Scanner API Active
Active
Core functionalities and UI Active
Insights Hub Active
Payment Gateway Active
Receipt Scanning Active
Active
Email Editor Active
Mail Communications Active
PUSH Communications Active
SMS Communications Active
Active
Scanner's platform connectivity Active
Scanner's SIM Providers Active

Latest Coniq outages and incidents.

View the latest incidents for Coniq and check for official updates:

Updates:

  • Time: Dec. 19, 2022, 11:25 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 19, 2022, 10:36 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Dec. 19, 2022, 9:01 a.m.
    Status: Identified
    Update: Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly.

Updates:

  • Time: Aug. 26, 2022, 4:50 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 26, 2022, 4 p.m.
    Status: Monitoring
    Update: The email editor is now back online. Monitoring and waiting for updates from our 3rd-party.
  • Time: Aug. 26, 2022, 3:56 p.m.
    Status: Identified
    Update: An issue with the 3rd-party service powering our email editor has been identified. Their endpoints are currently down and the issue is being investigated. This is only impacting the editing of email template, NOT sending email communications. Sending sheduled and triggered emails are not affected

Updates:

  • Time: Aug. 26, 2022, 4:50 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 26, 2022, 4 p.m.
    Status: Monitoring
    Update: The email editor is now back online. Monitoring and waiting for updates from our 3rd-party.
  • Time: Aug. 26, 2022, 3:56 p.m.
    Status: Identified
    Update: An issue with the 3rd-party service powering our email editor has been identified. Their endpoints are currently down and the issue is being investigated. This is only impacting the editing of email template, NOT sending email communications. Sending sheduled and triggered emails are not affected

Updates:

  • Time: July 14, 2022, 2:14 p.m.
    Status: Resolved
    Update: This incident has been resolved. There was a delay connecting with the push provider that has now been restored. Only one campaign was impacted with a delivery delayed by a few minutes.
  • Time: July 14, 2022, 1:47 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where a very limited number of push communications are being delayed

Updates:

  • Time: July 14, 2022, 2:14 p.m.
    Status: Resolved
    Update: This incident has been resolved. There was a delay connecting with the push provider that has now been restored. Only one campaign was impacted with a delivery delayed by a few minutes.
  • Time: July 14, 2022, 1:47 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where a very limited number of push communications are being delayed

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Frequently Asked Questions - Coniq

Is there a Coniq outage?
The current status of Coniq is: Systems Active
Where can I find the official status page of Coniq?
The official status page for Coniq is here
How can I get notified if Coniq is down or experiencing an outage?
To get notified of any status changes to Coniq, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Coniq every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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