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Is there an Courier outage?

Courier status: Systems Active

Last checked: 23 seconds ago

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Courier outages and incidents

Outage and incident data over the last 30 days for Courier.

There have been 0 outages or incidents for Courier in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Courier

Outlogger tracks the status of these components for Xero:

API Active
Automations Active
Courier Inbox Active
Observability Active
Web Application Active
AWS dynamodb-us-east-1 Active
AWS elasticsearch-us-east-1 Active
AWS kinesis-us-east-1 Active
AWS lambda-us-east-1 Active
AWS sqs-us-east-1 Active
Segment Destinations Active
Mailgun API Active
Mailgun Outbound Delivery Active
Mailjet REST API Active
Mailjet SEND API Active
Nexmo Outbound SMS Active
Plivo SMS API Active
Segment Cloud Sources Active
Segment Data Ingestion (Tracking) API Active
SendGrid API Active
SendGrid SMTP Active
Slack Apps/Integrations/APIs Active
SparkPost SMTP API - EUROPE Active
SparkPost SMTP API - USA Active
SparkPost SMTP Delivery - EUROPE Active
SparkPost SMTP Delivery - USA Maintenance
Twilio AUTOPILOT Active
Twilio SMS Active
Component Status
Active
API Active
Automations Active
Courier Inbox Active
Observability Active
Web Application Active
Active
AWS dynamodb-us-east-1 Active
AWS elasticsearch-us-east-1 Active
AWS kinesis-us-east-1 Active
AWS lambda-us-east-1 Active
AWS sqs-us-east-1 Active
Active
Segment Destinations Active
Maintenance
Mailgun API Active
Mailgun Outbound Delivery Active
Mailjet REST API Active
Mailjet SEND API Active
Nexmo Outbound SMS Active
Plivo SMS API Active
Segment Cloud Sources Active
Segment Data Ingestion (Tracking) API Active
SendGrid API Active
SendGrid SMTP Active
Slack Apps/Integrations/APIs Active
SparkPost SMTP API - EUROPE Active
SparkPost SMTP API - USA Active
SparkPost SMTP Delivery - EUROPE Active
SparkPost SMTP Delivery - USA Maintenance
Twilio AUTOPILOT Active
Twilio SMS Active

Latest Courier outages and incidents.

View the latest incidents for Courier and check for official updates:

Updates:

  • Time: June 10, 2022, 5:08 a.m.
    Status: Resolved
    Update: AWS issue has been resolved with services operating normally. Courier systems are operational and healthy.
  • Time: June 10, 2022, 4:18 a.m.
    Status: Monitoring
    Update: AWS is seeing a reduction in error rates and latencies. We are continuing to monitor the issue and health of the system.
  • Time: June 10, 2022, 3:59 a.m.
    Status: Monitoring
    Update: We're monitoring the AWS ongoing issue.
  • Time: June 10, 2022, 3:58 a.m.
    Status: Investigating
    Update: AWS is experiencing elevated error rates and latencies for services that affect Courier. As a result, users may see increased errors and delays within Courier APIs. So far the impact remains low and our reprocessing infrastructure is operational. We'll be monitoring this incident closely and continue to post updates.

Updates:

  • Time: April 23, 2022, 2:38 a.m.
    Status: Resolved
    Update: This incident has been resolved
  • Time: April 23, 2022, 2:38 a.m.
    Status: Resolved
    Update: This incident has been resolved
  • Time: April 23, 2022, 2:25 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring to verify there are no further impacts
  • Time: April 23, 2022, 2:25 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring to verify there are no further impacts
  • Time: April 23, 2022, 1:19 a.m.
    Status: Identified
    Update: The issues has been identified and a fix is being implemented
  • Time: April 23, 2022, 1:19 a.m.
    Status: Identified
    Update: The issues has been identified and a fix is being implemented
  • Time: April 23, 2022, 1:08 a.m.
    Status: Investigating
    Update: We are currently investigating an incident preventing some notification templates from being updated via Studio
  • Time: April 23, 2022, 1:08 a.m.
    Status: Investigating
    Update: We are currently investigating an incident preventing some notification templates from being updated via Studio

Updates:

  • Time: March 9, 2022, 10:01 p.m.
    Status: Resolved
    Update: As of 1:45 PM PST S3 Event Notifications have delivered the backlog of events. This issue is resolved and all services are now operating normally.
  • Time: March 9, 2022, 9:20 p.m.
    Status: Monitoring
    Update: AWS identified an issue with their API and is beginning to see recovery in their API error rates for all affected services. We will continue to monitor their status page and update here. https://health.aws.amazon.com/health/status

Updates:

  • Time: March 9, 2022, 10:01 p.m.
    Status: Resolved
    Update: As of 1:45 PM PST S3 Event Notifications have delivered the backlog of events. This issue is resolved and all services are now operating normally.
  • Time: March 9, 2022, 9:20 p.m.
    Status: Monitoring
    Update: AWS identified an issue with their API and is beginning to see recovery in their API error rates for all affected services. We will continue to monitor their status page and update here. https://health.aws.amazon.com/health/status

Updates:

  • Time: Feb. 12, 2022, 2:46 a.m.
    Status: Resolved
    Update: The incident has been resolved
  • Time: Feb. 12, 2022, 2:22 a.m.
    Status: Monitoring
    Update: The core issue has been identified and a resolution has been implemented. We will continue to monitor the situation.
  • Time: Feb. 12, 2022, 2:16 a.m.
    Status: Investigating
    Update: API operations are returning to normal. Studio operations have started to return to normal operating state. We will continue to monitor.
  • Time: Feb. 12, 2022, 1:47 a.m.
    Status: Investigating
    Update: Send functionality has been restored. We will continue to monitor. Major outages still exist on Studio and a partial outage against Courier API GET endpoints.
  • Time: Feb. 12, 2022, 1:38 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Feb. 12, 2022, 1:38 a.m.
    Status: Investigating
    Update: The routing outage has expanded to include the /send endpoint affecting message delivery.
  • Time: Feb. 12, 2022, 1:14 a.m.
    Status: Investigating
    Update: We are currently investigating a traffic routing issue that affecting access to Courier Studio and Message API endpoints.

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Frequently Asked Questions - Courier

Is there a Courier outage?
The current status of Courier is: Systems Active
Where can I find the official status page of Courier?
The official status page for Courier is here
How can I get notified if Courier is down or experiencing an outage?
To get notified of any status changes to Courier, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Courier every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Courier do?
Courier is an API that allows developers to design notifications once and deliver them through various channels, including email, Slack, SMS, and push notifications.

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